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31/12/2017 01/01/2018
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    Hotel Hermes

    Via Luigi Alamanni 11, 50123, Florence, Italy
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    31/12/2017 01/01/2018
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    Traveller (59)
    Room & Suite (19)
    Dining (3)
    Overview
    • Excellent36%
    • Very good28%
    • Average19%
    • Poor7%
    • Terrible10%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Concierge
    2.0 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (287)
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    1 - 5 of 143 reviews

    Reviewed 3 weeks ago via mobile

    after a long trip u have to make 60steps to access the info desk with ur bags because there’s no elevator.They kept the same same towel after cleaning the room and they offered small minimized shampoo packet so i had to buy one.also u can...More

    Thank Farid K
    Reviewed 14 July 2017 via mobile

    Firstly this hotel was fine and the 2 star rating takes into account other places we have stayed on our trip. It did the job without us taking any pleasure from the stay and not feeling too awful. We only had to stay one night...More

    Thank Claire B
    Reviewed 14 June 2017

    Misleading on Trivago and Expedia, doesn't show correct price. They take out the taxes that everyone else includes to make it look cheaper..... once you book, they add 25% more on top for taxes.... absolute scam. Disappointed in Expedia as well for allowing it's customers...More

    1  Thank bobby20172017
    Reviewed 1 March 2017

    Hotel is located right next to the train station, very central, and easy to get to all main attraction. max 15 min walk. Hotel is quite clean, tho it looks old and clearly need a renovation. Hotel staff was helpful and friendly. Hotel is better...More

    Thank Zakarauskaite
    Reviewed 8 August 2016 via mobile

    This hotel is not flexible. I booked the room through a travel website, wanted to reschedule my stay for the next day, willing to pay the difference, the travel agency contacted them, but they rejected our request. I also email the hotel a couple of...More

    Thank Isis R
    Response from hotelhermes, Proprietario at Hotel HermesResponded 19 August 2016

    Dear guest, on the review we do not know absolutely what it is ! Meanwhile qualifies with a reservation number after which we will give you an answer about his case . However most likely your reservation is non-refundable taken with an offer. Then the...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$35 - US$168 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Number of rooms
    • 14
    • Reservation Options
    • TripAdvisor is proud to partner with HostelWorld, Hotels.com, Priceline, Booking.com, Orbitz, Travelocity, Hotwire and TripOnline SA so you can book your Hotel Hermes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • Hermes Hotel Florence
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    Traveller (59)
    Room & Suite (19)
    Dining (3)
    Hotel & Grounds (29)
    Bathroom (15)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    shahanerenuka29
    23 August 2015|
    Answer
    Response from Redkrusty | Property representative | Reviewed this property |
    HI, we are sorry but there isn't the elevator, but thanks a lots for the request. Have a nice day, Hotel Hermes
    0
    Votes
    Google Translation
    Room Tips
    "Don't book here"
    Read review
    "Ask for rooms on the same floor as the reception to avoid climbing many stairs as there are three flights of..."
    Read review
    "Check the bathroom."
    Read review
    "Try to avoid a room in the front as there may be street noise. Having said that, the night was quiet enough..."
    Read review
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