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BEST WESTERN Grand Hotel Guinigi

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#12 of 54 Hotels in Lucca
Certificate of Excellence
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BEST WESTERN Grand Hotel Guinigi
BEST WESTERN Grand Hotel Guinigi
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839 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Manchester, United Kingdom
Level Contributor
250 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 19 October 2016 via mobile

We have been coming here for 5 years it is a fabulous Hotel and the staff are amazing, really make you feel welcome and looked after. The rooms are huge, many with great views over the Tuscan Countryside. The Guinigi is close to Lucca center, just 10 mins walk or 3 mins by car or you can take a Hotel... More 

Helpful?
Thank Davidcamm
Brooklyn Park, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 17 October 2016

I would give this 4 star hotel a 1 star. We were unable to get a reservation in the restaurant for the 2 nights we were there since they also had a women's basketball team staying there. So what?? They could not even provide room service for us! This hotel is not located near any dining options so the fact... More 

Review collected in partnership with Best Western

Helpful?
Thank Joe K
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2016

Price of suite not expensive compared to double room. But surprised that the living room had two single beds, no sofa or chairs. Good service. Good experience. Good parking space. Good service. Very satisfied with the hotel. Great view of the mountains.

Review collected in partnership with Best Western

Helpful?
Thank Harald E
London, Ontario, Canada
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 5 October 2016

The large comfortable room was equipped with a mini-bar, tv, air-co, coffee maker and a spacious bathroom. Yes, it had a very unremarkable style like every American Best Western, but after a week of quaint European hotels where the showers were so small you couldn't turn around in them, it was a nice change. It is located close enough to... More 

Helpful?
Thank Marsha L
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 October 2016 via mobile

A stunning hotel with spacious, well equiped rooms. There are coffee making facilities and a mini bar in the room. The food is good and the staff are friendly a huge wow! We enjoyed every minute of our stay.

Helpful?
Thank Cathy W
Canvey Island, United Kingdom
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 September 2016

Very big hotel ,used by coach tours and business people alike,Large rooms with air con that works,Wifi a little weak at times due to the volume of clients, Apple free parking, only 5 mins by car to the walled city which is ZTL,of course, Breakfast was good and plentiful,The only strange thing was Coffee and Tea facilities in most rooms... More 

Helpful?
Thank carakika
The Villages, United States
1 review
Reviewed 19 September 2016

I have been staying at this hotel for the past 25 years. Each and every time I come I choose the above hotel because the hotel staff is excellent, the restaurant inside the hotel is excellent as well as the breakfast. Although this hotel is outside the city wall, there is local bus transportation that takes you to the city.... More 

Review collected in partnership with Best Western

Helpful?
Thank William M
Hampshire, United Kingdom
Level Contributor
219 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 18 September 2016 via mobile

The hotel is outside the memorable city of Lucca and is a typical BW, functional but soulless. They cater for large coach tours but do well to separate them from individual travellers. We didn't plan to eat in the restaurant but circumstances (bus strike, no taxis, long walk from the city) changed that. We were pleasantly surprised by the quality... More 

Helpful?
Thank Jeff R
Santa Barbara, California
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 September 2016

Though it does not look like much from the outside, our family of 4 was very excited to see our room inside this hotel. After being in teeny, tiny hotel rooms during our trip, we were excited to have two separate rooms and a huge bathroom. Each room had its own TV, and the boys' room had a small table... More 

Helpful?
Thank SBMarn
Midhurst, United Kingdom
1 review
Reviewed 11 September 2016

We stayed at the Best Western Grand Hotel Guigini as part of a package holiday with SAGA in order to visit the Puccini Festival The hotel was fine with a nice room and en-suite. It was very clean. the staff in Reception and the resteraunt were very pleasant and helpful. The only reason we have shown the hotel to be... More 

Helpful?
Thank Michael d

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern hotel located near the historic center, offers tasteful decor, meeting facilities, restaurant & bar; staff is multilingual. ... more   less 

Additional Information about BEST WESTERN Grand Hotel Guinigi

Address: Via Romana 1247, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Price Range: RM403 - RM535 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Grand Hotel Guinigi 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Best Western Lucca
Lucca Best Western
Hotel Style:
#5 Business Hotel in Lucca
#7 Luxury Hotel in Lucca
#11 Family Hotel in Lucca
#16 Romantic Hotel in Lucca
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Grand Hotel Guinigi staff and other travellers.
5 questions
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Milford, Michigan
1 month ago

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Questions? Get answers from BEST WESTERN Grand Hotel Guinigi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seemed the same”
 of 5 bubbles carakika, 29 Sep 2016 | Read review
“The family rooms are fantastic!”
 of 5 bubbles SBMarn, 17 Sep 2016 | Read review
“Ask for a room at the rear which is quieter”
 of 5 bubbles P8475GXmichaeld, 11 Sep 2016 | Read review
“Best views are on the rear of the hotel.”
 of 5 bubbles jsawyer677, 27 May 2016 | Read review
“Don't get a king room. They are small. All views are pretty ugly”
 of 5 bubbles ahabib3, 31 Dec 2015 | Read review
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