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Hotel Ilaria

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Traveller (304)
Room & Suite (282)
Dining (32)
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Overview
  • Excellent66%
  • Very good28%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“the main hotel”(60 reviews)
“free buffet”(13 reviews)
“free prosecco”(13 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (1,189)
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Traveller rating
512
189
26
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3
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512
189
26
7
3
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All reviewsthe main hotelfree buffetfree proseccogreat hotelfree bikeshot tubwithin the wallslovely terracesuperior roomthe hotel staffinside the city wallsstrawberriesloved this hotelold towngreat positioncoffee machinepastries
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11 - 15 of 737 reviews
Reviewed 16 May 2018 via mobile

11 minutes away from the train station, this hotel gets very high marks for just not the location, but the service is excellent, breakfast is included, the room was ideal ( we were surprisingly upgraded to the tower of the entry gates) very gothic...ask the...More

Thank Waikai1
Response from MauroCusinato, Direttore at Hotel IlariaResponded 19 May 2018

Dear Waikai1, thank you for your comment! We are glad you liked our location, breakfast and room! We agree, rinding bikes in Lucca is the best choice! We are sorry you didn't enjoy your guided tour, at the reception we have many options! next time...More

Reviewed 13 May 2018 via mobile

Hotel is conveniently located inside the wall, in the centre of Lucca. Main attractions are 5-10 minutes away by walk. It is also 10 minutes by walk from the train station. Rooms are very clean and spacious. Staff is very friendly. Wifi is very good...More

2  Thank jon_alfa
Response from MauroCusinato, Direttore at Hotel IlariaResponded 19 May 2018

Dear Jon_alfa, thank you for your comment! We are glad you liked our location and services! We wait for your next visit to Lucca! Have a nice day,

Reviewed 4 May 2018

This hotel was in a perfect location in our opinion. Just inside the walls and away from a lot of tourist traffic. We stayed in a double superior room in the annex for four nights the end of April on the ground floor. The king...More

Thank KelflyOh
Response from MauroCusinato, Direttore at Hotel IlariaResponded 5 May 2018

Dear KelflyOh, thank you for your review! We are happy to hear that you would come back again! We are sorry but yes, the rooms on the upper floor where already taken by other guests the days before! We always try to satisfy our guest's...More

Reviewed 2 May 2018 via mobile

Stayed here for 3 nights end of April as a gift from our children for our ruby wedding anniversary - staff are attentive and friendly, room was comfortable and quiet, breakfast was delicious and the complimentary drinks during the day and prosecco in the evening...More

Thank Fusspot769
Response from MauroCusinato, Direttore at Hotel IlariaResponded 5 May 2018

Dear Fusspot769, thank you for your very nice comment! Wa are glad you spend some nice time with us in our beautuful Lucca! And Happy anniversary once more! :) We hope to see you soon again, maybe for the next important dates :) Best regards,

Reviewed 1 May 2018

Situated in the old town within the city walls of Lucca and just outside the ZTL, it is ideally located. The staff are very helpful and polite, providing fantastic service. Rooms are very clean and the breakfast is great. Thoroughly recommended hotel.

Thank 71GlobeTrotter
Response from MauroCusinato, Direttore at Hotel IlariaResponded 1 May 2018

Dear 714GlobeTrotter, thank you for your comment! Come again very soon to visit us! Our staff says 'Hello' to you :) Best regards,

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Hot Tub
Details
Price range
US$150 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lucca
#2 Family Hotel in Lucca
#4 Luxury Hotel in Lucca
#4 Romantic Hotel in Lucca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$150 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lucca
#2 Family Hotel in Lucca
#4 Luxury Hotel in Lucca
#4 Romantic Hotel in Lucca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (304)
Room & Suite (282)
Dining (32)
Pool & Beach (1)
Amenities (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Joe B
13 February 2018|
Answer
Response from helo-papa | Reviewed this property |
Yes, go to the web site rome2rio. Apparently there is a bus, hourly, the trip taking 57 mins, for a few Euros.
1
Vote
Google Translation
KelflyOh
13 February 2018|
AnswerShow all 3 answers
Response from sondra62 | Reviewed this property |
First come first served in the bikes but there were plenty
0
Votes
KelflyOh
31 December 2017|
AnswerShow all 3 answers
Response from MauroCusinato | Property representative |
Dear Kelfly Oh, thank you for your question! Our Hotel has a private laundry service available form Monday to Friday, otherwise, 5 minutes walking from the Hotel, there is a self laundy, Best regards, Hotel Ilaria
0
Votes
Google Translation
Room Tips
"They are all good"
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"Avoid the 'superior' rooms in the annexe"
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"Interesting rooms in the annex."
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"They provide afternoon tea and snacks at the lobby area daily."
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