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Hotel Palazzo Alexander

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Traveller (196)
Room & Suite (230)
Dining (55)
Overview
  • Excellent65%
  • Very good29%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“his son”(34 reviews)
“the owner”(65 reviews)
“within the walls”(33 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
Laundry Service
4 Star Hotel
All hotel details
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Reviews (707)
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130
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9
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LanguageEnglish
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327
130
16
7
9
Show reviews that mention
All reviewshis sonthe ownerwithin the wallscharming hotelold world charmbreakfast roomnight porterhighly recommend this hotelnarrow streetsold townbeautiful luccainside the city wallstrain stationdouble roomcold meatsquiet locationcroissants
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21 - 25 of 489 reviews
Reviewed 5 June 2017

The Hotel Alexander was a wonderful discovery in Lucca. It is a hotel with only 15 rooms. The hotel is owned by a local family and they seem to enjoy making sure that your stay with them goes as perfectly as possible. The staff all...More

Thank Golfingbev
Reviewed 1 June 2017

Great hotel in Lucca. Very friendly and helpful staff. Rooms were very nice. Clean and comfortable with free WiFi. I would recommend this hotel to any of my friends coming to Lucca. Another great thing was how easy it was to walking to different restaurants,...More

Thank Mark W
Reviewed 12 May 2017

this is a good, 4-star hotel well located in Lucca. The rooms don't have all the amenities we might expect in other hotels. For example, the television offers 60+ channels but none of them are in English. A few doors in our wardrobe did not...More

Thank passionatetraveler20
Response from Gabriele M, Direttore generale at Hotel Palazzo AlexanderResponded 24 May 2017

Dear passionatetraveler20, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Gabriele Maraviglia

Reviewed 3 May 2017

Our first visit to Lucca and Hotel Palazzo Alexander and certainly not our last. Everyone in the hotel was so friendly and helpful, from assistance with parking the car, to finding an excellent restaurant on a Saturday evening during a bank holiday weekend - not...More

Thank 27jones2017
Reviewed 15 April 2017

We loved staying at this great hotel. The staff manager (owner?) of the hotel was incredibly nice (fluent in Italian, English, French and German...) and made sure that everything was great with our stay. The breakfasts were phenomenal - everything for every taste with great...More

Thank seattlefoodlover2016
Response from palazzo-alexander, Proprietario at Hotel Palazzo AlexanderResponded 20 April 2017

Dear Seattlefood2016, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Mario Maraviglia

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Details
Price range
US$161 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Lucca
#5 Luxury Hotel in Lucca
#5 Romantic Hotel in Lucca
#7 Business Hotel in Lucca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$161 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Lucca
#5 Luxury Hotel in Lucca
#5 Romantic Hotel in Lucca
#7 Business Hotel in Lucca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (196)
Room & Suite (230)
Dining (55)
Amenities (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Susan B
21 June 2017|
AnswerShow all 3 answers
Response from MaryOnTheSquare | Reviewed this property |
About a 15 min walk. 5-10 minute taxi
0
Votes
jrobke1
31 May 2017|
Answer
Response from rhyd78 | Reviewed this property |
It's around a 20/25 minute walk.
0
Votes
Room Tips
"There would seem to be no "bad" room, but it you require the lift, ask for third or below."
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"The curtains in the rooms help to buffer any of the street noise; the town is a walking town, so you will..."
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"All rooms are stellar"
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"Ask for a room with a balcony. We did not know this was an option and as much as we loved our room, would..."
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