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Hotel Napoleon

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311 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Reviewed 14 May 2016 via mobile

We arrived at 11 and were allowed to check in to the room. The service was great, given tourist tips etc. We were offered bikes but told walking was better. The breakfast was good...through our travels the only place to have scrambled eggs and bacon. I recommend.

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1Thank Lraae
Glasgow, United Kingdom
Reviewed 5 May 2016

Just spent two nights in this hotel, rooms and bathroom very clean and presentable but in need of an update just a little tired,the foyer,dining room and bar have had a makeover and they look great, the staff are top notch and the overall experience was a good one..

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Thank lizzymck48
Moscow, Russia
Reviewed 26 March 2016 via mobile

The Hotel is situated only a short walk from the old city, parking is included in the price. The receptionist gave us a warm welcome and was really friendly. The hotel room easy but clean. Breakfast buffet with a good choice of food, pity that in an Italian Hotel they do not serve good espresso as they have a standard...

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Thank Patrick G
orlando
Reviewed 16 March 2016 via mobile

Brilliant location for sight seeing, short walk to the centre. The hotel has recently been redecorated downstairs, bit plastic but clean , the bathroom in our room had been renewed and very nice, decor in the bedroom was very tired though, but what really let it down and why I don't think l would return was the " BED "...

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Thank orlandoSunseekers
Hertford, United Kingdom
Reviewed 15 October 2015

This was not my first stay, the earlier one had been 20 years ago plus, as will be the next. Location on a busy road outside the walls of this wonderful city does not help. Breakfast is average. If you need to open your window there was incredibly loud music from a bar next door. But that was beaten by...

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1Thank alanumpire
Cheltenham, United Kingdom
Reviewed 6 October 2015

The hotel is easy to find, on the main road halfway between the autostrada and the medieval city walls of the beautiful city of Lucca. Staff are friendly and welcoming. Nice breakfast. Room was small, but adequately furnished. We liked having a room with a balcony. Was also good to be able to borrow bicycles for explorations of Lucca. It...

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Thank William L
Kopavogur, Iceland
Reviewed 12 September 2015

We spent one night at this hotel at the end of July 2015. With the temperature around 30 degrees, we discovered in the evening that the air conditioning was not working. We received two visits from staff members who seemed genuinely surprised and sorry, turned the knobs, but said that regretfully, the system did not seem to be working. In...

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3Thank Gvendur130
Reviewed 29 August 2015 via mobile

The staff at this hotel were very friendly and helpful and the breakfast was good with a varied choice of different foods including breads, pastries, eggs, meat, cheeses and yogurt. The staff asked what you would like to drink and were very happy to accommodate different choices. The walk into Lucca was easy enough so it was very convenient. The...

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Thank Gwynne8
Hampshire, United Kingdom
Reviewed 19 August 2015

Ideally located just outside the mediaeval city walls and a easy walk to the centre of this beautiful Tuscan gem. Room was comfortable and spacious, amenities as you would expect in a hotel of this rating.

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Thank Paul M
Chichester, United Kingdom
Reviewed 14 August 2015

This hotel is perfectly situated for visiting Lucca (old town) on foot or bicycle. We picked this hotel because it was advertised as 4 Star and had air conditioning, a 'must have' in August 2015 (night temp 30+ deg). However, when we arrived we were disappointed by the rundown and dirty appearance of the hotel entrance and public areas and...

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1Thank John G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Napoleon

Address: Viale Europa 536, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Price Range: RM333 - RM422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Napoleon 4*
Number of rooms: 58
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Also Known As:
Napoleon Hotel Lucca
Hotel Style:
#16 Luxury Hotel in Lucca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Napoleon staff and other travellers.
2 questions
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Questions? Get answers from Hotel Napoleon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room at the back, the front is quite noisy from a busy road”
 of 5 bubbles ithaca96, 17 Sep 2016 | Read review
“Maybe do not have room at front of hotel as could be disturbed by noise from traffic.”
 of 5 bubbles Lynnie11, 6 Aug 2016 | Read review
“Ask for a refurbished room”
 of 5 bubbles 679annettem, 3 Jul 2016 | Read review
“I enjoyed having a balcony.”
 of 5 bubbles WilliamL698, 6 Oct 2015 | Read review
“I would not recommend staying here.”
 of 5 bubbles X4575DDjohng, 14 Aug 2015 | Read review
5 of 5
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