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AC Hotel Pisa

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AC Hotel Pisa
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894 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Kanata
Reviewed 29 September 2016

This hotel is suppose to be a Marriott hotel. It is NOT Marriott quality. When we arrived there was soap to wash your hands in the bathroom, that's it. When we asked for toiletries we received shampoo. We had to go out and buy body wash and conditioner. Website says coin laundry on site. There is NOT. We heard other...

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Helpful?
Thank BellKanata
Laura B, Manager at AC Hotel Pisa, responded to this review

Dear Guest, We apologize for your issues. We thank you for your comment and we have shared with our team in order to improve our service. Best Regards

Toronto, Canada
Reviewed 28 September 2016 via mobile

I booked this hotel for 1 night as a stopover from Florence to Palermo, because it was so convenient to stay in Pisa the night before our early morning flight. Not sure why this place isn't getting better reviews, because everything about the hotel was fantastic!!! I like luxurious hotel rooms and this was fine - comfortable, clean, and spacious....

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1Thank BexHD
Ladysmith, Wisconsin
Reviewed 21 September 2016 via mobile

Our first stop on vacation, very modern design, helpful and friendly staff, very good breakfast selection, easy cab ride to city center, train or airport, see some pictures of the square and wonderful buildings

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Thank Mike R
Southampton, United Kingdom
Reviewed 21 September 2016 via mobile

Good all round hotel. Clean rooms and very friendly staff. Best to go out for dinner. Short taxi ride to Pisa central. Close to airport too. Good value for money. A little noisy at night within hotel and outside. Not all the time tho. Wifi good.

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Thank Mugenf11
Sao Paulo, SP
Reviewed 4 September 2016

Not a good experience, a few reasons: our room had marks of past infiltration; for some reason room service skipped it, even though we had the 'please clean' on the door; poor amenities, and lack of a clear standard on this topic among other AC Hotels; one of the bathroom mirror lights was off and sleep quality compromised due to...

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Thank Rettori
Oslo, Norway
Reviewed 31 August 2016 via mobile

Typical airport hotel. In the middle of nowhere, restaurant does not open until 1930, fitness centre (!) is equipped with one treadmill, one bicycle and a few weights. Not at all what we expected coming here. Walking to city centre of Pisa takes approximately 40 minutes. Nice shopping centre 100 m from the hotel, but know that, no one there...

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Thank Cassandra O
Texas
Reviewed 22 August 2016

The title of my review says it all. We stayed one night here on our 9 day tour of Italy. The front desk had our room assignments ready when we arrived. It went down hill from there. Our room was unbearably hot! We immediately turned on the AC and closed the curtain to block out the hot afternoon sun. We...

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Thank TexasLibraryLady
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, we thank your comments and apologize if you experienced inconveniences during your stay at our property. rest assured that your feedback has been shared with the organization in order to improve our services. Kind regards.

Plymouth, United Kingdom
Reviewed 20 August 2016 via mobile

I was very disappointed with my recent stay at the hotel. The service was very slow with only ever one person on the front desk who was not particularly helpful when I asked him questions about the local area. When checking in there was water dripping from the ceiling in the lobby that nobody seemed to notice. We tried to...

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Thank bexs102
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, we thank you for your feedback and we apologize if you experienced inconveniences during your recent stay at our hotel. We have shared your comments within the organization to improve our services. Best regards.

Ann Arbor, Michigan
Reviewed 18 August 2016

The hotel was clean, the hotel dinner, very average. The staff was the worst I've dealt with. I went to the desk about 11 PM asking if it was possible to get access to a corkscrew for wine I'd purchased earlier in the day. They don't do that. But the WORST thing was their unwillingness to get us a cab....

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1Thank Lynntravels83
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, we're sorry if you experienced inconveniences during your recent stay and got trouble to find the taxi to come back to the hotel but actually we have to state that we can only call for taxi if the guest is staying in our hotel at the moment and we can not ask them to pick up people around...

Reviewed 14 August 2016

The rooms are typical of AC Hotels so they are clean and reasonably modern. Wifi was relatively weak. The breakfast buffet was not worth paying for. You are much better served going outside the hotel for food. The location is away from all tourist activity so unless you have a car, I would not recommend it. There is a small...

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1Thank Don W
Laura B, General Manager at AC Hotel Pisa, responded to this review

Dear Guest, we take note of your comments and we're sorry if your stay was not of your complete satisfaction. Indeed in our official website it is clearly stated where the hotel is located and how to reach downtown not only by car but also easily reachable by local bus. Thanks and regards.

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about AC Hotel Pisa

Address: Via delle Torri 20, 56124, Pisa, Italy
Region: Italy > Tuscany > Province of Pisa > Pisa
Price Range: RM281 - RM526 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Pisa 4*
Number of rooms: 107
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Also Known As:
Ac Hotels Pisa
Hotel Style:
#9 Luxury Hotel in Pisa
#10 Romantic Hotel in Pisa
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Pisa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Out of season it was very quiet ...no preference on location”
 of 5 bubbles GerryT245, 26 Nov 2016 | Read review
“Do not go there”
 of 5 bubbles seschmidt72, 10 Nov 2016 | Read review
“Not sure if we had free wifi because of marriot status. There may be a charge.”
 of 5 bubbles deekay1, 11 Oct 2016 | Read review
“There are no good rooms in a bad hotel”
 of 5 bubbles K8961BTdavidh, 10 May 2016 | Read review
“High floor”
 of 5 bubbles harryk574, 23 Apr 2016 | Read review
5 of 5