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Via San Martino 14 Palazzo Zaicchetti, 53100, Siena Italy
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Traveller (104)
Room & Suite (51)
Dining (2)

About

#84 of 148 B&Bs / Inns in Siena
Location
Cleanliness
Service
Value
The Locanda di San Martino is a charming boutique hotel located in Palazzo Zaicchetti an original medieval structure renovated to offer luxury standards and service. It is nestled in the heart of Siena just 200 meters from the famous Piazza del Campo. The Locanda di San Martino is the ideal place to experience the alluring charm and the atmosphere of this city that has maintained its medieval identity over the centuries.
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Property amenities
Paid public parking nearby
Parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Non-smoking hotel
Express check-in / check-out
Wifi
Breakfast buffet
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Room features
Air conditioning
Private balcony
Safe
Minibar
Refrigerator
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Mid-range
Languages Spoken
English, French, Spanish, Italian
281Reviews4Q+A13Room tips
Traveller rating
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Tobias wrote a review Aug 2020
United Kingdom4 contributions1 helpful vote
This hotel refused to cancel my booking so I drove all the way to Siena; at which point they refused to let me in because they said the reception was closed (at 8.15pm) which is not something they had even previously specified. I expect they had simply decided the rent the room to someone else and keep my money. Then then ignored my messages, so I am now having to go book somewhere else with no prospect of a refund. The very worst face of Italian tourist industry: should not be allowed on international booking websites at all.
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John E wrote a review Jun 2019
Romsey, United Kingdom107 contributions40 helpful votes
We found this place to be a little Gem in the heart of the city. Not really good if you are intending to park your rental car. But you can find car parks about that will collect it and return at your convenience, we paid 25 euros a night. The room was two bedrooms one with a bed and the other with a sofa bed which was very uncomfortable, there was a ceiling fan for comfort. The views from this apartment were spectacular right over the city and all its towers. Would reccomend for families and close friends to share.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Seat47 wrote a review May 2019
Loughborough, United Kingdom241 contributions161 helpful votes
I would hate to rate a hotel "terrible" as there has to be something that makes it acceptable but I find it difficult in this case to find anything except the location. "200 yards to the main square" is pushing it somewhat whereas "a short distance away" would be more the truth. It is true that the building is very old but the best has not been made of it. Basically I can say that I have never stayed in such a dark, dingy and depressing room in my life and I am a seasoned traveller. I was asked by friends afterwards if it was clean but, to be honest, it was so dark it was difficult to tell but the bed linen was most definitely clean and crisp. The breakfast was distinctly average but not poor and a bonus was that it was on the premises as I didn't see places around that served breakfast as you do in other countries. I would find it difficult to recommend this hotel.
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Date of stay: May 2019
Value
Rooms
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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MarianneSammann wrote a review Feb 2019
Frankfurt, Germany242 contributions105 helpful votes
Lovely little hotel, set in one of the historic buildings. Spectacular views over to Il Duomo, etc. Furnishings are simple and pretty, facilities in excellent condition. They have wifi and a lift if you can‘t take the stairs. Breakfast included, delicious coffee and cornetti.
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Date of stay: February 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nessie60 wrote a review May 2018
Colchester, United Kingdom135 contributions78 helpful votes
Great location within walking distance of all sights just a shame that this very quaint hotel was lacking in tlc the room was large bug very dingy with one light hanging from the beam, the safe was not attached to the wall just lying in a wardrobe. There was no air conditioning although there was a unit but nowhere to turn it on and no controls. The bathroom was quite dark and the shower very small, toilet seat was broken and there was no where to put any toiletries. Breakfast was on first floor and one day we had to wait on landing for a table to become available as there was only enough seats for 12 people. Breakfast was cakes, cheese, ham,tinned fruit, no fresh juice not very appealing. Loved Siena but loathed this hotel. If you come back after 8pm you have to use a code to get in and there are no staff available.
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Date of stay: May 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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sunnytiger23 wrote a review May 2018
Mission Hills, Kansas148 contributions74 helpful votes
VERY old residence with thin walls, noisy street, and no air conditioning. It was authentic with a great location...two blocks from Il Campo. A room on the back would have been nicer away from the noise, and there would be a view. Breakfast was average. The bathroom was quite nice.
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Date of stay: April 2018
Value
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Ask to be on the back away from the street noise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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eszterdavis wrote a review Oct 2017
Bristol, United Kingdom1 contribution2 helpful votes
Room was dark, poky and depressing but worst of all was the street noise making it impossible to sleep. The man on reception was unfriendly and unhelpful and refused to move me to another room. The en-suite was tiny with nowhere to put anything. Siena is a wonderful city but after 5 nights of no sleep I was happy to return home.
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Date of stay: October 2017
Value
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: avoid ground floor rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from locandasm, Direttore at Locanda di San Martino
Responded 17 Oct 2017
Dear Guest, You reserved a standard room at 32,00 euro per night (in an historycal building in the heart of the Medieval center of Siena!!) We have only 2 standard rooms in our Hotel and both of them are on the ground floor. This is why the price was so low None of our staff was unfriendly with you and nobody refused to change your room but the hotel was complete and we could not downgrade another guest in the standard room you booked. I know, however, that our staff was very accommodating and tried in all ways to be inclusive even by providing ear plugs. We are sorry for the noise discomfort, but honestly, from 8pm the street we are in, is absolutely silent, as we are in the pedestrian area and there are no bars or restaurants nearby Unfortunately sometimes it happens that to save a lot, you get less than you wish. It is the "law of the market" Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jjonsson2017 wrote a review Jun 2017
Bologna, Italy5 contributions1 helpful vote
+1
When I booked this hotel, I was led to believe that I would get a room with a view, Instead, I was given Room 103 on the ground floor, with a window on the narrow street outside. When I protested I was told that there were no other rooms available, and since I had made a non-reimbursable booking I was "stuck". The room was so dark that you had to have the one neon light, hanging from the ceiling, always turned on, which of course made you visible from the street and reduced your privacy. Therefore, I had the dreary curtains drawn around the clock. The reservation said I would get a queen-sized bed, but the bed in the room was only a double (it was good, though). The bathroom was extremely small (no bidet) and it was difficult to even turn around in it. There was a strong smell of mould, and I had to keep the fan running around the clock to try to clean the air. There was no place to put your bath articles. The shower was good, but there was no place (except the floor) to put a shampoo bottle. The light in the bathroom was so faint that it was difficult to even shave successfully (or, I imagine, put make-up on). The general impression of the room was very gloomy and depressing, floors and walls decrepit and not particularly clean. I will not return to this hotel.
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Date of stay: June 2017
Value
Cleanliness
Service
Trip type: Travelled solo
Room Tip: Room 103 is the only room in which the double-bed cannot be separated into two single beds. So,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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evanspastoral8 wrote a review Aug 2016
Melbourne, Australia1 contribution1 helpful vote
We had a three night stay at this place and it was very small, noisey and dirty. 2 female staff were friendly and helpful but male staff were disinterested in us wanting to book tours . The breakfast room was small but ok.
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Date of stay: August 2016
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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whitelum2016 wrote a review Jul 2016
Sydney, Australia3 contributions3 helpful votes
If I had been backpacking this hotel may have been okay. Manager disinterested and never at his desk. only 12 seats in extremely small breakfast room. Paying top dollar to Peregrine Adventures. Would not recommend unless you are short of cash and desperate.
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Date of stay: June 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$126 - US$126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
locanda di san martino siena residenza d`epoca hotel siena
LOCATION
ItalyTuscanyProvince of SienaSiena
NUMBER OF ROOMS
14
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LOCANDA DI SAN MARTINO: See 76 Reviews, Price Comparison and 115 Photos (Siena, Italy) - Tripadvisor

Frequently Asked Questions about Locanda di San Martino
Which popular attractions are close to Locanda di San Martino?
Nearby attractions include Piazza del Campo (0.4 km), Siena Tartufi (0.3 km), and Torre del Mangia (0.3 km).
What are some of the property amenities at Locanda di San Martino?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Locanda di San Martino?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Locanda di San Martino?
Guests can enjoy free breakfast during their stay.
Is parking available at Locanda di San Martino?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Locanda di San Martino?
Conveniently located restaurants include Il Bocconcino, Pizzeria Gurgu Kebab, and La Taverna di San Giuseppe.
Is Locanda di San Martino located near the city centre?
Yes, it is 0.8 km away from the centre of Siena.
Are pets allowed at Locanda di San Martino?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Locanda di San Martino?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Locanda di San Martino?
Many travellers enjoy visiting Centro Storico di Siena (0.5 km), Battistero di San Giovanni (0.5 km), and Basilica di San Francesco (0.6 km).