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30 Apr 1 May
1 room, 2 adults, 0 children12
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Certificate of Excellence
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TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
The hotel itself, although a little outdated in terms of furnishing, was satisfactory with all necessities and good cleanliness standards. However, the staff were horrendously unhelpful and unwelcoming from the moment we arrived.
The bar staff are not trained for the job, and at one...More
The staff made us feel incredibly unwelcome. I work in customer service myself, and although I know that tourists can be annoying, I like to think that I never treat people the way we were treated in this hotel. On the first night, we were...More
Rude, arrogant and understaffed takes them 10 minutes to make a drink and the service is poor I’m afraid. Had to pay 7 euros for a gin and tonic (all tonic) because it was a ‘cocktail’. I felt the staff couldn’t be bothered helping me...More
A very nice Hotel not far from city. Placed into the woods woth a very nice view. We stayed there with sunshine so I don't know how it is in winter. Friendly staff and good rooms.
Breakfast is good enough in comparison with other hotels...More
Thank Nantia N
Response from hotelilgo, Direttore at Ilgo HotelResponded 2 weeks ago
Dear "Nantia N"
Thank you for choosing us during your stay in Perugia and thank you for your kind review! We hope to see you again in Perugia! Greetings from everyone!
The rooms were clean and tidy and the facilities were adequate for a 3 star hotel.
The environment around the hotel was a bit strange - situated down a very steep wooded road close to a dilapidated apartment complex. As a result the place seemed...More
Thank Bathbiggles
Response from hotelilgo, Direttore at Ilgo HotelResponded 10 February 2017
Dear Sir, during your stay at the hotel (as in many other hotels across the region) we were accommodating several guests coming from the area where the Earthquakes stuck here in Umbria last August and October.
From you review it comes to mind you could...More