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GAIA Hotel Basel

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Centralbahnstrasse 13 - 15, Basel 4051 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (306)
Room & Suite (134)
Dining (70)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from GAIA Hotel Basel
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 59 hotels in Basel
Location
Cleanliness
Service
Value
Travellers' Choice
Sustainable - Family-run - Fully organic - that's the GAIA Hotel directly at the SBB railway station in Basel. Enjoy the comfort of a four-star city hotel and the warm hospitality of our family business. And all this exclusively with organic and regional products!
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Bicycle rental
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Charming
Languages Spoken
English, French, German, Italian
1500Reviews19Q+A100Room tips
Traveller rating
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Popular mentions
Violvalesca wrote a review May 2021
Bern, Switzerland2 contributions
The hotel is right across from the main train station, bringing all the advantages of the location (shopping opportunities, restaurants, public transport) but none of the disadvantages you might expect. Even with this central location, the rooms are quiet. My room on the side of the train station pointed due south and was light and pleasant. A free mini bar and bath utensils as well as amenities like slippers, bathrobe, umbrella are all provided for, and should you wish for anything else, contact the staff and in 2 minutes they will deliver it to your room. The hotel prides itself on two things: friendliness and organic produce and amenitites. Both promises are fulfilled. The breakfast buffet is regional, organic and very good! Even the coffee and creamer provided in your room ist organic, as are all the free bathroom supplies provided. The spa in the basement is free and very nicely equipped with a Kneipp walking bath. The service is not only impeccable - the staff is open, relaxed and friendly. I was a bit sceptic of the hotel slogan "Come as a guest, leave as a friend." I have changed my mind - the Gaia delivers in full.
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Date of stay: May 2021
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: South Side has amazing light.
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Response from Philip Moser, Marketing at GAIA Hotel Basel
Responded 4 weeks ago
Dear Violvalesca What a great and detailed review. Thank you so much for the time and effort you put into it. We are very happy to pass on your compliments to our staff. It's great that you found our slogan so positive. We look forward to welcoming you back soon. Warmest regards, Philip
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AsianCajun2012 wrote a review May 2021
Tokyo, Japan8 contributions8 helpful votes
Though the bahnhof location can be a bit offputting, it's central and easy to move around Basel without a car. The breakfast was generous and varied, and we loved how it is available until 12pm so you can make the meal more of a brunch rather than early breakfast. The room it is served in is likewise lovely, full of history with high ceilings and colorful stained glass. The spa was a treat, but be sure to reserve in advance of your stay especially given COVID-19 circumstances.
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Date of stay: May 2021
Rooms
Location
Service
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Response from Philip Moser, Marketing at GAIA Hotel Basel
Responded 4 weeks ago
Dear AsianCajun2021 Thank you very much for your nice review. Great, that you enjoyed your stay in the GAIA Hotel. Your review is very motivating and helps us to get through this difficult time. Thank you so much! Kindest regards, Philip
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harryivna wrote a review Nov 2020
3 contributions1 helpful vote
Loved this hotel. Location couldn't be more convenient for train travellers - just steps from SBB Gare, obviously city trams or buses stop is right there as well. Surprisingly, there's no noticeable noise in the room from all this transport. The hotel personnel is definitely doing their utmost to make your stay comfortable, all of them are nice, friendly and helpful. I was even given a small but pleasant gift on my birthday (I actually visited Basel as my birthday present but the hotel added its warm touch to it). Breakfast was rich, room was clean and cosy, and the spa (tiny but also cosy) included! My only suggestion would be to perhaps think of adding some kind of jalousie to the windows or at least a bit more dense curtains to reduce street light. Still, it wasn't much of a problem, especially with the high quality mattress that ensured a good sleep:) If I ever be back to Basel, I'd definitely stay here again.
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Date of stay: November 2020
1 Helpful vote
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Response from Philip Moser, Marketing at GAIA Hotel Basel
Responded 9 Dec 2020
Dear harryivna, Thank you so much for your brilliant review. Particularly in these unprecedented times, this is a balm for our souls. Thank you also for the hint with the jalousie, we will definitely going to think about it. Hopefully, you come back soon to Basel. We are really looking forward to welcoming you again at the GAIA Hotel. Stay healthy and all the best, Philip
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Hosana Koike wrote a review Oct 2020
1 contribution
We enjoyed all organic breakfast. The spa was reserved only for us as a private because of the Covid-19 situation. The staffs were kind to us. Unfortunately, we couldn't book for massage even before two days. Additionally, there wasn't a double sized bed but was two single beds for a couple stay.
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Date of stay: October 2020
Rooms
Cleanliness
Service
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Response from Philip Moser, Marketing at GAIA Hotel Basel
Responded 22 Oct 2020
Dear Hosana, Thank you so much for your review. The current situation has one big advantage: our guests enjoy the SPA area exclusively and in total privacy. We are sorry about the massage, we are aware that is not ideal and we are working on a solution so that our guests can book massages at short notice. Regarding the bed, we have rooms with double beds and rooms with two single beds. In case you are not fully satisfied with your room please do not hesitate to inform the reception. Our front office team will be happy to solve the problem and find an appropriate solution. We are looking forward to welcoming you soon again at the GAIA Hotel. Best regards, Philip
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EIRE-VIAGGIO wrote a review Oct 2020
55 contributions35 helpful votes
Great place, a surprise in a way, great value, very well located and lovely food. I ordered room service and had breakfast, also a free mini bar with all organic drinks. A link the the suppliers would be great. Sherilyn on reception was super helpful. I will definitely stay here again.
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Date of stay: August 2020
1 Helpful vote
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Response from Philip Moser, Marketing at GAIA Hotel Basel
Responded 11 Oct 2020
Dear EIRE-VIAGGIO, Thank you so much for your brilliant review. We will be happy to share your feedback with our staff. Moreover, thanks for your hint with the supplier. This is something we have definitely to consider because our suppliers are doing a great job. We are looking forward to welcoming you soon again at the GAIA Hotel. In the meantime, we wish you all the best and good health. Best regards, Philip
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PRICE RANGE
US$165 - US$265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st gotthard hotel, st gotthard basel
FORMERLY KNOWN AS
Hotel St. Gotthard Basel
LOCATION
SwitzerlandCanton of BaselBaselAltstadt / St. Alban
NUMBER OF ROOMS
86
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Frequently Asked Questions about GAIA Hotel Basel
Which popular attractions are close to GAIA Hotel Basel?
Nearby attractions include Breakout Basel (0.3 km), Markthalle Basel (0.3 km), and Basel Main Station (0.05 km).
What are some of the property amenities at GAIA Hotel Basel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at GAIA Hotel Basel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at GAIA Hotel Basel?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at GAIA Hotel Basel?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to GAIA Hotel Basel?
Conveniently located restaurants include Da Roberto Ristorante, Spice of India, and Malibu Nation Superfood - Basel.
Are there opportunities to exercise at GAIA Hotel Basel?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at GAIA Hotel Basel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at GAIA Hotel Basel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does GAIA Hotel Basel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at GAIA Hotel Basel?
The staff speaks multiple languages, including English, French, German, and Italian.