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SORELL HOTEL MERIAN

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Rheingasse 2, Basel 4058 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (67)
Room & Suite (80)
Dining (18)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 19/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SORELL HOTEL MERIAN
Updated 19/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 59 hotels in Basel
Location
Cleanliness
Service
Value
Travellers' Choice
Finding an ideal hotel in Basel does not have to be difficult. Welcome to SORELL HOTEL MERIAN, a nice option for travelers like you. Free wifi is offered to guests, and rooms offer a flat screen TV. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, a concierge, and room service. Guests of the Sorell Hotel Merian are also welcome to enjoy a lounge, located on site. For travelers arriving by car, parking is available. While staying at our hotel, visitors can check out Rathaus (0.2 mi) and Marktplatz (0.2 mi), some of Basel's top attractions. Basel has plenty of seafood and other restaurants. So when you’re here, be sure to check out popular spots like Brasserie Café Spitz, which are serving up some great dishes. Basel is also known for some great art museums, including the Fondation Beyeler at Riehen, Fine Arts Museum (Kunstmuseum), Jean Tinguely Museum, and Antikenmuseum Basel, which are not too far. SORELL HOTEL MERIAN puts the best of Basel at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Banquet room
Meeting rooms
Car park
Wifi
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Salon
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Housekeeping
Room service
Safe
Bottled water
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, French, Spanish, German and 1 more
76Reviews5Q+A14Room tips
Traveller rating
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Popular mentions
Reto1961 wrote a review May 2021
Geneva, Switzerland
We choosed this hotel, for the river view. And indeed, this was the only plus in our stay,. Upon arrival, a very uninspired lady checked us in, and asked for our breakfast time. She did offer to seach for a restaurant for dinner, as their own resrautant was closed, but at the end she was not succesful and found only a too late reservation in another hotel. Well, not her fault. Room was very average and needs urgent refurbishement. All seems to be from the 70`s....old fashioned bathroom, old fashioned furniture, well just a nogo if you pay about 200 USD for 1 night. Breakfast was ok, nothing special, but not bad neither. The most negative point is for the staff, at reception above all. They are non unfriendly, but so uninspired, that you think that you are talking to a robot. Going there again ? No, I dont think so. There are far better places in my hometown Basel,
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Date of stay: May 2021
Value
Service
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1 Helpful vote
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Response from Nadine Courtial, General Manager at SORELL HOTEL MERIAN
Responded 7 Jun 2021
Dear Reto1961 Thank you for your honest accounts of your stay in our hotel. It is truly regrettable to hear that we were not able to make you feel welcome at our Hotel. We strive and do everything in our power to constantly improve our Services. By sending us your feedback, you have helped us identify room for further improvement on our part. In an attempt to recompense you for your negative experience, we would like to provide with the best and most personalised hospitality during your next stay. I would be grateful if you could contact me personally with this in mind. It would mean the world to us if we could welcome you once more at the Sorell Hotels and we'll show you that we can do better. Kind regards Nadine Courtial General Manager
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Laura H wrote a review Jan 2020
Bournemouth, United Kingdom
We stayed here for four nights in December 2019 to enjoy Christmas shopping in Basel and at the Christmas markets. The hotel is superbly located for exploring central Basel and the staff were very friendly and welcoming. Our room was on the top floor and had an 'attic' feel to it but it was a good size and felt really cosy. The decor was basic but very clean and comfortable, as was the en suite shower room. We were travelling with our two-year-old daughter so requested a travel cot in the room. The cot supplied was a really good size with nice bedding and an excellent mattress - much better than we have experienced in some other hotels. The staff had also left a Christmas stocking filled with goodies for our daughter - a really nice touch, which she loved! Breakfast was good although various items were frequently running low - ie most mornings they ran out of mugs for tea; eggs; fruit salad. The items were eventually replenished but this could take some time and it may have been more efficient if more had been put out in the first place. This was a very minor issue though. Over-all we had a lovely stay here and would certainly recommend it and return.
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Date of stay: December 2019
Value
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Response from PEmmel, Geschäftsführer at SORELL HOTEL MERIAN
Responded 15 Jan 2020
Dear Guests! Thank you for your encouraging review and for having taken the time to share your positive experience with us. We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Merian and that the kindness you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. Thank you also for your feed-back concerning the breakfast buffet. I will check this with our team and train them to refill the buffet quicker. I am sorry for the inconveniences caused. We look forward to welcoming you again soon at the Sorell Hotels. Best regards, Petra Emmel General Manager & Team
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CalBristol wrote a review Jan 2020
Weston-super-Mare, United Kingdom
+1
My first visit to Basel and I don't think I could have chosen a better located hotel - right on the riverside next to the Middle Bridge and with a tram stop just across the street. The reception staff were friendly and very knowledgable and I was soon upstairs inspecting my room; quite small (but not as small as some that I have stayed in!) but well fitted out with plenty of storage space for 1 person. The washbasin was actually in the room and fitten with a large mirror (and a small shaving mirror) and nice thick towels - unfortunately, no towel rail to hang your wet towels on though! The bed was comfortable but the pillow was a bit soft for me, however, a call to reception and another pillow was delivered. There is a "pillow menu" if you want to try different types of pillow. There's a good sized wardrobe, a comfortable arm chair and a good sized flatscreen TV with lots of channels to choose from and a coffee pod machine which also produces hot water for your tea (various tea bags and infusions are supplied). My window opened onto the street and there was a ventilator under the window which allowed fresh air into the room; there doesn't appear to be any air conditioning in the room apart from a small vent which lets air in above the doorway. The lighting in the room is good and the bedside reading light is excellent. The light over the washbasin mirror is not very bright and can make shaving a bit tricky! The shower and toilet are in a seperate room, with adequate lighting but there is nowhere to put your toiletries! By the way, the toiletries supplied are very good! The breakfast buffet was served in the Cafe Spitz which is a rather large dull room with dark wood wall panelling and floor, and dark wood tables and chairs which gives the room a rather gloomy appearance (which I thought was even worse at night with no light coming in the windows). However, the breakfast was good with a good selection of hot and cold food, lovely fresh bread and delcious preserves and pastries. On some days, the staff (all very friendly and pleasant) were a little slow in replenishing the food. My room was very quiet and I could not hear any noise from the adjacent rooms; the only noise that did disturb me was a service lift which seemed to operate at odd times during the night; there was a little noise from the street but but it didn't disturb me. I would recommend this hotel as it is in an ideal position to explore the old and new parts of the city and you can take some pleasant walks along the riverbank. There are several good restaurants nearby but you need to book them in advance as they fill up very quickly! The other thing that I liked about this hotel was that prior to my stay, I received an email telling me that they were looking forward to my visit and asking if there was anything that they could help me with; in all my years of booking accommodation, this is the first time that I have ever received such a note and it really made me feel welcome - a really nice gesture!
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Date of stay: December 2019
Rooms
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Response from PEmmel, Geschäftsführer at SORELL HOTEL MERIAN
Responded 15 Jan 2020
Dear Guest and Reviewer! Thank you for posting such a lovely review of your stay at the Sorell Hotel Merian and for your kind compliments but also for your tipps of improvement. We are always pleased to receive feedback for our customer service standards. The hotel is ideal for both the business and leisure traveller. We really appreciate your recommendation and we very much look forward to welcoming you back soon. Kindest Regards and Grüezi from Basel Petra Emmel Hotelmanagement & Host
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Wes T wrote a review Dec 2019
At the end of the Middle Bridge on the Rhine River, it is centrally located. Suitable for couples with not much luggage, but not suitable for family. Room tends to be rather by American standards, but tolerable by European standards. Has restaurant on site, freefast is free. Other restaurants are within walking distance, by walking across the Middle Bridge, or just stayed on same side. View gets A+, but overall I give it average.
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Date of stay: December 2019
Location
Service
Sleep Quality
Room Tip: Ask for river view
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Response from PEmmel, Geschäftsführer at SORELL HOTEL MERIAN
Responded 7 Dec 2019
Dear Guest, Dear Wes T Thank you for having taken the time to review the Sorell Hotel Merian and for sharing your experience. We would really like to make your next stay as perfect as possible and show that the hospitality at the Sorell Hotels is among the finest. Please let us know of any personal requirements or preferences you may have. We look forward to welcoming you back at the Sorell Hotels. Once again Thank you for your feed-back. Best regards & Grüezi from Switzerland Petra Emmel General Manager
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CJK wrote a review Dec 2019
Wonderful room overlooking the Rhine in Basel. Excellent breakfast especially the bread and jam. Very central location for shopping and wondering around old town. Right across the river from the city hall and marketplace.
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Date of stay: June 2019
Value
Location
Service
Trip type: Travelled on business
Room Tip: Ask for the river view
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Response from PEmmel, Geschäftsführer at SORELL HOTEL MERIAN
Responded 6 Dec 2019
Dear Guest & Reviewer Thank you for taking the time to complete a survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Best Regards & Grüezi from Switzerland Petra Emmel General Manager
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PRICE RANGE
US$188 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western merian am rhein hotel basel, best western basel, basel best western, best western hotel basel
FORMERLY KNOWN AS
SORELL HOTEL MERIAN
LOCATION
SwitzerlandCanton of BaselBaselAltstadt
NUMBER OF ROOMS
65
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Frequently Asked Questions about SORELL HOTEL MERIAN
Which popular attractions are close to SORELL HOTEL MERIAN?
Nearby attractions include Rathaus (0.4 km), Basel's Old Town (0.4 km), and Müensterplatz (0.5 km).
What are some of the property amenities at SORELL HOTEL MERIAN?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at SORELL HOTEL MERIAN?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at SORELL HOTEL MERIAN?
Yes, a parking garage, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to SORELL HOTEL MERIAN?
Conveniently located restaurants include Cheval Blanc By Peter Knogl, Parterre One, and Ufer7 Basel.
Is SORELL HOTEL MERIAN located near the city centre?
Yes, it is 0.9 km away from the centre of Basel.
Are any cleaning services offered at SORELL HOTEL MERIAN?
Yes, dry cleaning and laundry service are offered to guests.
Does SORELL HOTEL MERIAN offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at SORELL HOTEL MERIAN?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to SORELL HOTEL MERIAN?
Many travellers enjoy visiting Basel Minster (0.5 km), Basel Historical Museum - Barfuesserkirche (0.7 km), and Ermitage (7.6 km).
Does SORELL HOTEL MERIAN have any great views?
Yes, guests often enjoy the city view available here.