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Pullman Basel Europe Hotel

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Clarastrasse 43 Kleinbasel, Basel 4058 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (330)
Room & Suite (148)
Dining (35)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 27/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Basel Europe Hotel
Updated 27/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 59 hotels in Basel
Location
Cleanliness
Service
Value
Travellers' Choice
The 4-star Pullman Basel Europe Hotel is centrally located near the Rhine river, the old town and the Messe Basel congress and exhibition center. Whether on a leisure or business trip, relax in one of our comfortable rooms and enjoy free WIFI. The hotel also features a bistro, a Fitness lounge, as well as 7 meeting rooms. An indoor car park is available and hotel guests enjoy free access to public transport in Basel city.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Clothes rack
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, German, Italian
1073Reviews21Q+A100Room tips
Traveller rating
  • 629
  • 346
  • 65
  • 17
  • 16
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Popular mentions
RunningA wrote a review Jun 2021
Varese, Italy
Good hotel close to the fair. Easy to reach with parking and possibility to charge the electric car even if with a normal plug (slow speed charging). Good breakfast. If you want to visit downtown this is not the best option
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Date of stay: June 2021
Value
Rooms
Service
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Response from Nicolas Rimelin, Other at Pullman Basel Europe Hotel
Responded 4 weeks ago
Dear Mr RunningA Thank you for taking the time to tell us about your experience at the Pullman Basel Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Pullman Europe Team
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Trent M wrote a review Apr 2021
Excellent location, close to amenities. Short walk to the Rhine River . Most if not all patios were open. Very clean rooms. Any problems or requests were handled very well by the manager and the staff.
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Date of stay: April 2021
Value
Rooms
Service
Trip type: Travelled on business
1 Helpful vote
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Response from Nicolas Rimelin, Owner at Pullman Basel Europe Hotel
Responded 29 Apr 2021
Dear trentm688 Thank you so much for your excellent review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Urech Front Office Hotel Pullman Basel Europe
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lolavoyager wrote a review Feb 2021
Switzerland
What a great hotel. Friendly staff, good food in the restaurant and service and comfortable, clean rooms with good storage space and amenities. We had a really relaxed stay and found absolutely nothing to fault. Will definitely come back.
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
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Response from Nicolas Rimelin, Owner at Pullman Basel Europe Hotel
Responded 27 Mar 2021
Dear lolavoyager, thank you very much for this immaculate review, which leaves not much left to say! We are glad you had such a good time with us and we hope to see you back very soon. Yours sincerely, Tobias Giessler Front Office Manager Hotel Pullman Basel Europe
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grafu wrote a review Feb 2021
Paris, France
It's the first time I stayed in this hotel. Everything was perfect, the location, its really near the center. Easy access by local transportation. Also easy access by car. The personnel was kind and professional. The room cleaned. The bed comfortable
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Nicolas Rimelin, Owner at Pullman Basel Europe Hotel
Responded 25 Feb 2021
Dear Grafu, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager Hotel Pullman Basel Europe
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Cristian M wrote a review Jan 2021
This hotel is simply perfect. The rooms are very comfortable and clean, the staff is very kind and professional and the position is practically in the downtown. Parking service (not very obvious in Basel).I suggest this hotel definitely also for the right quality/price.
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Date of stay: January 2021Trip type: Travelled on business
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Response from Tobias Giessler, Gästeservice/Empfang at Pullman Basel Europe Hotel
Responded 11 May 2021
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager
Read more
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PRICE RANGE
US$122 - US$255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor hotel europe basel
FORMERLY KNOWN AS
Mercure Hotel Europe Basel
LOCATION
SwitzerlandCanton of BaselBasel
NUMBER OF ROOMS
141
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Frequently Asked Questions about Pullman Basel Europe Hotel
Which popular attractions are close to Pullman Basel Europe Hotel?
Nearby attractions include Art Basel (0.4 km), Laderach Clarashopping (0.4 km), and Messe Basel (0.2 km).
What are some of the property amenities at Pullman Basel Europe Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Basel Europe Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Basel Europe Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Pullman Basel Europe Hotel?
Yes, parking is available to guests.
What are some restaurants close to Pullman Basel Europe Hotel?
Conveniently located restaurants include Parterre One, Thai-Family Restaurant Sudsaard, and Brasserie und Bar Volkshaus Basel.
Are there opportunities to exercise at Pullman Basel Europe Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Pullman Basel Europe Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of Basel.
Are any cleaning services offered at Pullman Basel Europe Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pullman Basel Europe Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pullman Basel Europe Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.