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Pullman Basel Europe Hotel

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#7 of 51 Hotels in Basel
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Basel Europe Hotel
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641 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Calgary
Reviewed 31 December 2016

This is a very good hotel for couples or families.Location is excellent for walking or for taking the tram to old town. The room was very clean and roomy. Beds were most comfortable and the shower was large and well furnished. Flat screen T.V. and desk made for a most comfortable setting.The breakfast offered was spectacular! Many choices to suit...

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Helpful?
Thank stampfan
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear stampfan Thank you very much for choosing the Pullman Basel Europe and for your positive 5 star review! Great to read that you enjoyed our "spectacular" breakfast buffet. The entire team wishes you a good start in the new year and is looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager &...

St Albans, United Kingdom
Reviewed 30 December 2016 via mobile

Very happy with this hotel, ideally situated within walking distance of the main shops and sights. Room is very comfortable and modern with nice decor and very clean. Electronic systems control the lights, blinds and heating, although the room is hot most of the time so we needed a window open. Staff very friendly and helpful, nothing too much trouble....

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Thank Howard444
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear Howard444 Thank you very much for your stay and for your positive 5 star review! It is a great pleasure that you enjoyed our central location as well as our friendly and helpful staff. The entire team of the Pullman Basel Europe wishes you a good start in the new year and is looking forward to welcome you the...

Belleville, ON, Canada
Reviewed 29 December 2016

Our room was spotless, roomy and well equipped. The staff was very friendly and helpful. The breakfast was excellent. The Pullman is centrally located and close to several of Basel's excellent tram lines giving us easy access to the sites of the city using the transit pass supplied by the hotel. We will definitely stay here again when we return...

Review collected in partnership with Accorhotels.com
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Thank HazelandDon
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear HazelandDon, thank you very much for your stay and for the positive 5 star review! It is a great pleasure that you had such a lovely time with us. The entire team of the Pullman Basel Europe wishes you a good start in the new year and is looking forward to welcome you the next time. Kind Regards Mark...

Reviewed 29 December 2016

We had a comfortable stay in this hotel. We had a really nice welcome from the extremely friendly and efficient reception staff and manager. They even gave us a free upgrade. I think that this hotel is far nicer than the other hotels in the area but the reason it has been robbed of a full rating is due to...

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Thank Ed Q
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear Ed Q, thank you very much for choosing the Pullman Basel Europe and for your detailed review! Great to read that you had an extremly friendly and efficient welcome arriving at our property. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we...

Lucerne, Switzerland
Reviewed 25 December 2016

Review collected in partnership with Accorhotels.com
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Thank se0unga
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Romania
Reviewed 23 December 2016

Review collected in partnership with Pullmanhotels.com
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Thank Lucian81
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Jakarta
Reviewed 20 December 2016

The hotel was located not far from the bridge to city center and with many trams passing the hotel, it was convenient location. It was also easy to reach from Basel Central Station (around 10 minutes by tram).There is Coop supermarket next door where you can buy your supplies during your stay. I was staying there for 2 nights at...

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Thank Senjamerah
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear Senjamerah Thank you very much for choosing the Pullman Basel Europe and for your positive review. It is a great pleasure that you had the possibility to enjoy the "best sleep" during your trip to Europe with us. The entire team is looking forward to welcome you again! Kind Regards Mark Valerius / Front Office Manager & Team

London, United Kingdom
Reviewed 19 December 2016 via mobile

Firstly..... From the airport. Unless you can afford the extortionate cost.... Dont bother taking a cab!!! It cost us (4 people) £55 one way for a 10-15min cab ride!!! From the airport - Take the number 50 bus to Basel SBB then take the number 2 tram to Messeplatz (20/30 minute max journey time) 2 min walk to hotel -...

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Thank AL-Palmtrees
H5921, Leiter Gästebetreuung at Pullman Basel Europe Hotel, responded to this review

Dear AL-Palmtrees Thank you very much for choosing the Pullman Basel Europe and for your 5 star rating! It is a great pleasure that you enjoyed staying with us. The entire team wishes you a wonderful christmas time and is looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager & Team

Guildford, United Kingdom
Reviewed 18 December 2016 via mobile

Not my first time at the Pullman Basel Europe. The service is very efficient, the rooms are clean, spacious and well equipped and location is great. All in all a perfect hotel for business trips. I would just hope they get a little more creative for their breakfast offering !

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Thank Stephane S
H5921, Leiter Gästebetreuung at Pullman Basel Europe Hotel, responded to this review

Dear Stephane S Thank you very much for your choosing the Pullman Basel Europe and for your positive feedback. It is a great pleasure that you always enjoy staying with us. Your feedback regarding the breakfast is very important for us and will be discussed within our breakfast team. The entire team wishes you a wonderful christmas time and is...

Athens, Greece
Reviewed 15 December 2016

Review collected in partnership with Pullmanhotels.com
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Thank Spiros M
H5921, Leiter Gästebetreuung at Pullman Basel Europe Hotel, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Les Quatre Saisons
Les Quatre Saisons
Cuisines: French, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Pullman Basel Europe Hotel reopened on March 1st 2014 after a sustainable refurbishment and is a 4-star hotel close to the historical center of the city, the Messe Basel congress and exhibition center is easily accessible. Whether on a leisure or business trip, relax in one of our fully refurbished rooms and enjoy free WIFI and Wired Internet access. The hotel also features a bistro and the gourmet restaurant Les Quatre Saisons. A Fit lounge aswell as 6 meeting rooms. An indoor private car park is available and hotel guests enjoy free access to all means of public transport in Basel. ... more   less 

Additional Information about Pullman Basel Europe Hotel

Address: Clarastrasse 43 | Kleinbasel, Basel 4058, Switzerland (Formerly Mercure Hotel Europe Basel)
Region: Switzerland > Canton of Basel > Basel
Price Range: RM533 - RM1,445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Basel Europe Hotel 4*
Number of rooms: 141
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and ACCOR so you can book your Pullman Basel Europe Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Europe Basel
Hotel Style:
#5 Luxury Hotel in Basel
#5 Romantic Hotel in Basel
#6 Family Hotel in Basel
#6 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Basel Europe Hotel staff and other travellers.
11 questions
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Questions? Get answers from Pullman Basel Europe Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel provide free unlimited ticket for public transportation (e.g. bus, tram).”
 of 5 bubbles 268leelas, 12 Feb 2017 | Read review
“ClaraStrasse is a busy street so a room towards the back of the hotel if you are looking for peace and quiet.”
 of 5 bubbles AliE241, 29 Jan 2017 | Read review
“Choose for the questhouse in the garden: very quite!”
 of 5 bubbles Rob51Amsterdam, 16 Jan 2017 | Read review
“The rooms at the backside are quieter.”
 of 5 bubbles ChrisE244, 7 Jan 2017 | Read review
“Hotel is in a quiet area so no problem with chosing a room.”
 of 5 bubbles stampfan, 31 Dec 2016 | Read review
5 of 5