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Pullman Basel Europe Hotel

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#7 of 51 Hotels in Basel
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Basel Europe Hotel
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673 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Hanoi, Vietnam
Reviewed 18 November 2015

The Pullman Basel is located near the Exhibition Center. A tram station is located right in front of the hotel and it leads you in 15 min into the main city center and shopping area. They give you a free tram ticket for your stay. They room was big, very clean and high standard. Very good breakfast (including free Prosecco)....

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Helpful?
Thank Sven M
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Sven M, thank you very much for your visit and for your lovely warm words. It is a great pleasure for me to read that you enjoyed our good and central location as well our very good breakfast selection. I am looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager

Cambridge, United Kingdom
Reviewed 18 November 2015

Stayed on business for one night. Good comfortable beds high quality linens. Clean modern bathroom, free wifi. Breakfast good variety. Only let down is that bar is soulless rooms on 6 th floor is quiet.

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Thank Allendale36
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Allendale 36 Thank you very much for your visit and your feedback on TripAdvisor. Good to read that you enjoyed our good and high quality linens. I am looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager

Alberta
Reviewed 15 November 2015

We stayed at the Pullman in Basel for one night before taking a river cruise in Oct 2015. Our travel agent made the booking and we were a little apprehensive because the hotel we stayed in prior to getting to Basel was not ideal. We were pleasantly surprised at the Pullman. From the first moment we were made to feel...

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Thank BennysFriend
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear BennysFriend thank you very much for your visit and for the positive and detailed feedback on TripAdvisor ! It is a great pleasure for me to read that you had an "excellent" time with us. Specially that you mentioned my team at the reception desk makes me proud and I will share your comments with them. It was a...

Glenwood Springs, Colorado
Reviewed 14 November 2015 via mobile

We stayed 7 nights and had a great experience. The staff is very professional & accomodating, even did a late cleaning for us @4:30pm! The location is central, close to the DB and on the tram route making exploring the city very easy. Great in-room Nespresso coffee too! Workout room is adequate, ellipticals, treadmills & bikes along w/a full weight...

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Thank Catherine G
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Catherine G I am happy to hear you could enjoy your stay in the Pullman Basel Europe ! Our staff is definitly one of our main strengths , thank you very much for pointing it out on TripAdvisor. I am looking forward to welcome you the next time ! Kind Regards Mark Valerius / Front Office Manager

London, United Kingdom
Reviewed 11 November 2015

This hotel was perfect for my visit to Basel. It has a tram stop virtually right outside and from here you can reach everywhere in the town in no time at all. The room was excellent and the reception staff were very helpful and friendly both days I was there. One small recommendation is perhaps it is best to ask...

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Thank Stephen S
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Stephen S We appreciate your feedback and thank you for sharing your enjoyable experience on TripAdvisor. It's wonderful that our central downtown location made staying with us convenient and that our amenities and staff made it comfortable and welcoming as well as our rooms. I am looking forward to welcome you soon ! Kind Regards Mark Valerius / Front...

Geneva, Switzerland
Reviewed 11 November 2015

Well, we spent the night in this very modern and confortable hotel. Room is huge and amazing bathroom. Location is also perfect and you're 10 minutes walk from Basel Old town which is a must see. I'll definitely recommend staying there. Worth the price.

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Thank AKarpat
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear AKarpat, Thank you very much for this wonderful comment. We are thrilled to hear you had such a great experience here in our hotel, specially that you mentioned our modern and comfortable property makes me proud. We would love to have you back with us on your next visit to Basel ! Kind Regards Mark Valerius / Front Office...

Main Line area-Philadelphia, PA USA
Reviewed 11 November 2015 via mobile

I had a conference next door to the hotel and I am happy to say that this is one of my better experiences in a European hotel. First and foremost, I would say this was the best wireless Internet I have ever had in any European hotel. The room was nice, updated, clean and perfectly adequate. The temperature was nice...

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Thank Andrew S
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Andrew S Thank you for taking the time to share your recent experience at our Hotel. I am pleased to read that you had a really enjoyable stay with us and specially that you found "the best wireless internet" in europe with us makes me proud ! We look forward to welcoming you back during your next trip to...

Sheffield, South Yorkshire
Reviewed 10 November 2015

We have just returned from a weekend break in Basel staying at the Pullman. It was a very easy journey from the airport - taking the airport bus and then Tram No 2. The whole journey took less than an hour. We were greeted by a friendly reception team and dealt with by David who checked us in and informed...

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Thank PebblyBeaches
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear PebblyBeaches Thank you so much for your lovely and positive feedback on TripAdvisor ! It is a great pleasure to read that you had a "wonderful time in a wonderful hotel". Greetings also from David, I agree he is a definitly an enrichment for our hotel. I am looking forward to welcome you the next time. Kind Regards Mark...

Reviewed 10 November 2015

A great place to spend some days in Basel! Great for business and leisure! Breakfast is great and the restaurant even better!!!!!! Only con - service personal at breakfast could be a little bit more motivated!

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Thank Lucas G
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Lucas G Thank you very much for the perfect rating and your feedback ! I totally agree with you the Pullman Basel Europe is definitly a great place to spend some days in Basel, no matter if you come for business or leisure. Your feedback regarding the service personal at breakfast is exremly important for us and will be...

San Carlos, California
Reviewed 3 November 2015

Good experience beginning with front desk staff who were just the right amount of friendly while efficiently registering me. I was traveling for business and appreciated the roomy work space. Room had plenty of space for me, was spotlessly clean and quiet even though I faced the street. While I wasn't able to enjoy the breakfast on this stay, I've...

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Thank dalbertson
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear dalbertson Thank you very much for your visit and your kind words ! It is a pleasure to read that you enjoyed staying with us specially that you mention our friendly and efficient front desk staff makes me proud. I am looking forward to welcome you soon ! Kind Regards Mark Valerius Front Office Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Les Quatre Saisons
Les Quatre Saisons
Cuisines: French, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Pullman Basel Europe Hotel reopened on March 1st 2014 after a sustainable refurbishment and is a 4-star hotel close to the historical center of the city, the Messe Basel congress and exhibition center is easily accessible. Whether on a leisure or business trip, relax in one of our fully refurbished rooms and enjoy free WIFI and Wired Internet access. The hotel also features a bistro and the gourmet restaurant Les Quatre Saisons. A Fit lounge aswell as 6 meeting rooms. An indoor private car park is available and hotel guests enjoy free access to all means of public transport in Basel. ... more   less 

Additional Information about Pullman Basel Europe Hotel

Address: Clarastrasse 43 | Kleinbasel, Basel 4058, Switzerland (Formerly Mercure Hotel Europe Basel)
Region: Switzerland > Canton of Basel > Basel
Price Range: RM538 - RM1,396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Basel Europe Hotel 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Accor Hotel Europe Basel
Hotel Style:
#5 Romantic Hotel in Basel
#5 Luxury Hotel in Basel
#6 Business Hotel in Basel
#6 Family Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Basel Europe Hotel staff and other travellers.
13 questions
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Questions? Get answers from Pullman Basel Europe Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors and back side of hotel quieter”
316christophers, 12 Apr 2017 | Read review
“Sleep quality”
bemagnenat, 21 Mar 2017 | Read review
“Superior rooms are larger with a slightly better bathroom.”
Cheasy, 28 Feb 2017 | Read review
“The hotel provide free unlimited ticket for public transportation (e.g. bus, tram).”
268leelas, 12 Feb 2017 | Read review
“ClaraStrasse is a busy street so a room towards the back of the hotel if you are looking for peace and quiet.”
AliE241, 29 Jan 2017 | Read review
5 of 5