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Swissotel Le Plaza Basel

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Messeplatz 25 4058 CH-Basel, Basel 4058 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (279)
360
Panoramas (8)
Room & Suite (222)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 28/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Swissotel Le Plaza Basel
Updated 28/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 59 hotels in Basel
Location
Cleanliness
Service
Value
Travellers' Choice
Basel is not only a Swiss City with a big heart, with a smile on their face people from Basel proudly declare it a major city in pocket size format and they are right. The city by the Rhine offers everything you could wish for in a city trip. Culture and Business go hand in hand and only the sky is the limit. The same holds true should you decide to stay at the Swissotel Basel. No matter if you are traveling to the border triangle, the old town, the Rhine, the musical theatre or to other numerous sightseeing spots in Basel, all of which are in walking distance. Centrally located you will not only enjoy our elegant guest rooms but also real Swiss hospitality. Swissotel Basel provides 238 spacious rooms and suites with satellite LCD TV. Start your day right with a sumptuous breakfast at our Grill 25 restaurant or room service, make use of the complimentary newspaper, free wifi, complimentary use of our Puerovel Sport with a sauna and a steam room. Our concierge team would be delighted to assist in planning a day trip or assist in getting tickets to numerous Events and shows. Additionally our gusts truly value our pillow menu in the guestrooms as well as the espresso machine. Should you feel the need to discover even more of Basel and its surroundings, you can make use of your complimentary mobility ticket, which is provided to you for the duration of your stay to use the public transportation system, even for the day of your arrival and departure.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, French, German
1093Reviews19Q+A90Room tips
Traveller rating
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Popular mentions
Declan_01 wrote a review Apr 2020
Birmingham, United Kingdom63 contributions77 helpful votes
We stayed here overnight after a train journey across Switzerland. We were flying back from Basel the following day. The hotel is situated next to the convention centre. It is a short taxi or 10 minute tram ride from the main train station (Basel SBB). You can walk into the old town in less than 15 minutes, or a couple of minutes on the tram. We arrived late at night and the check in was friendly and quick. We did not use the bar or restaurant that evening. We had a premier room booked which was fabulous as it had just recently been refurbished, it was large, modern, bright and with all the mod cons. We had breakfast the following morning which was superb. Overall, a great short stay and recommended hotel for Basel.
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Date of stay: October 2019
Location
Service
Sleep Quality
2 Helpful votes
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Response from Angela Lilienthal, General Manager at Swissotel Le Plaza Basel
Responded 1 Nov 2020
Dear Declan_01, I certainly do not want to miss the opportunity of thanking you so very much for your friendly feedback. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that you enjoyed our breakfast and that you would recommend our hotel for stays in Basel. I hope that we can greet you again during your next trip to Basel. Wishing you all the best & stay safe Yours sincerely, Angela Lilienthal General Manager
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MarcusAu wrote a review Feb 2020
Kuala Lumpur, Malaysia867 contributions41 helpful votes
+1
Pro: 1.Free wifi 2. Very good location near the tram station  3. Gym facility available.4. Breakfast choice is good with excellent service from waiter/waitress 5. Slipper, robe, kettle, coffee , safety box, iron and board are provided in the room. 6. Free mobility pass to take public transport in Basel. 7. Friendly receptionist when check in and check out. 8. Body lotion is provided which is important to prevent skin dryness in winter. 9. Plenty of cable channels on the tv. Con: 1 No USB port for handphone charging available.   2. Room rate varies on each night depending on the season.
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Date of stay: January 2020
Rooms
Location
Service
Trip type: Travelled on business
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TheFineReviewer21 wrote a review Jan 2020
Majorca, Spain75 contributions24 helpful votes
+1
The hotel has a perfect location and a very impressive lobby. We found our double room to be spacious and cozy with a comfortable queen bed. Cleaning service was on point. We were given the Basel card at the check in which was very helpful for free transport and discounts in museums. The staff at the reception was polite but neither friendly nor welcoming. They should do better if they would like guests to come back. Breakfast was too pricey and the spa was not worthy of its name as it is very small and only offers a steam room and a sauna which happened to be broken during our whole stay from Dec 30th to Jan 4th. The air conditioning in our room was quite noisy and did work properly on heating mode. As we travelled to Basel to celebrate NYE and our anniversary as well, it was disappointing to realize that there was no event, no special activity or service at the hotel to welcome the new year.
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Date of stay: January 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from SwissotelBasel, General Manager at Swissotel Le Plaza Basel
Responded 29 Jan 2020
Dear thefinereviewer21, I certainly do not want to miss the opportunity of thanking you so very much for your friendly note. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel. I am sorry that our room did not meet completely your expectations and the spas facilities we're out of order; please allow me to express my apologies. At Swissôtel Le Plaza Basel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For that we also have plans to do some room renovations in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Yours sincerely, Angela Lilienthal General Manager
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Cathy Q wrote a review Jan 2020
Rockledge, Florida2 contributions
Staff was very pleasant. No USB ports, so of you have 120 will need adapters which were available at the front desk to borrow. Some mold behind drapes where there was a water leak. Good location at the end of tram lines.
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Date of stay: January 2020
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Response from SwissotelBasel, General Manager at Swissotel Le Plaza Basel
Responded 13 Jan 2020
Dear 153cathyq I certainly do not want to miss the opportunity of thanking you so very much for your friendly note. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and I am very happy that my staff was able to fulfill your expectations. I am sorry that our room did not meet completely your expectations; please allow me to express my apologies. At Swissôtel Le Plaza Basel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For that we also have plans to do some room renovations in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Angela Lilienthal General Manager
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CardiffCouple2013 wrote a review Jan 2020
Cardiff, United Kingdom167 contributions17 helpful votes
Staff very polite friendly and knowledgeable. Hotel clean and tidy, situated on tram route 1,2&6, good location. Easy to get to all the sites. Would recommend this hotel. Nice area with places to eat and drink nearby.
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Date of stay: January 2020Trip type: Travelled as a couple
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Response from SwissotelBasel, General Manager at Swissotel Le Plaza Basel
Responded 6 Jan 2020
Dear CardiffCouple2013, I certainly do not want to miss the opportunity of thanking you so very much for your friendly feedback. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager
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PRICE RANGE
US$137 - US$275 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel le plaza basel hotel basel, swissotel le plaza hotel basel, basel swissotel le plaza
LOCATION
SwitzerlandCanton of BaselBasel
NUMBER OF ROOMS
238
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Frequently Asked Questions about Swissotel Le Plaza Basel
Which popular attractions are close to Swissotel Le Plaza Basel?
Nearby attractions include Art Basel (0.3 km), Messe Basel (0.1 km), and Clarakirche (0.4 km).
What are some of the property amenities at Swissotel Le Plaza Basel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Swissotel Le Plaza Basel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swissotel Le Plaza Basel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Swissotel Le Plaza Basel?
Conveniently located restaurants include Thai-Family Restaurant Sudsaard, Boo Messeplatz, and Bar Rouge.
Are there opportunities to exercise at Swissotel Le Plaza Basel?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Swissotel Le Plaza Basel have an airport shuttle?
Yes, Swissotel Le Plaza Basel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swissotel Le Plaza Basel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Swissotel Le Plaza Basel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Swissotel Le Plaza Basel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.