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Grand Hotel Les Trois Rois

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#1 of 51 Hotels in Basel
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Hotel Les Trois Rois
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717 Reviews from our TripAdvisor Community

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Showing 373: English reviews
winter park, United States
Reviewed 26 December 2016

the tasting menu at Cheval Blanc overall experience from the host to the sommelier to the wait staff and going out into the hall to window peek the 6 chefs hovering over one bowl or plate to tasting the food was the best meal ever...the cheese was presented in a glass barrel which we dubbed the iron lung of cheese...you...

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank 21jeffreyt
lestroisrois, Manager at Grand Hotel Les Trois Rois, responded to this review

Dear Guest Thank you very much for your lovely words regarding your visit at the fine dining Cheval Blanc by Peter Knogl. We are delighted to receive such a great compliment and we feel honoured to learn that you have had one of your best dining experiences. It would be a pleasure to welcome you soon again and send you...

Greater London, United Kingdom
Reviewed 24 December 2016

We left this hotel after one night instead of staying 5 nights. The reason was the absolute lack of welcome. They had allocated they claimed the suite we had booked 2 months earlier and gave us a much smaller poker one. We had been in the Alps where email reception was poor. They had sent a brief email AFTER we...

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1Thank sheila482
lestroisrois, Manager at Grand Hotel Les Trois Rois, responded to this review

Dear sheila482 Thank you very much for having taken the time to evaluate your recent stay with us in Basel. At the Grand Hotel Les Trois Rois we continuously strive to meet our guest’s needs and expectations; therefore your feedback is very important for us. We deeply regret that the wording in our confirmation email of “Special Room Request” has...

Reviewed 18 December 2016 via mobile

This hotel was excellent. All the staff from the doorman to the front desk and concierge were friendly and helpful. The Christmas decorations were truly beautiful. The room was large, well lit, comfortable and clean. The breakfast buffet was very good with many choices. You could eat breakfast with a view of the Rhine. Service was quick and excellent. The...

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Helpful?
Thank Annette Z
lestroisrois, Manager at Grand Hotel Les Trois Rois, responded to this review

Dear Annette Z Thank you very much for sharing your experience of your recent visit. We are delighted to read that your stay at the Grand Hotel Les Trois Rois was in any way excellent. We sincerely thank you for your kind compliments about the Christmas decorations, the comfortable and clean room as well as the delicious breakfast buffet. We...

Jersey City, New Jersey
Reviewed 15 December 2016 via mobile

I attended two events this month in the bar area. The first event was birthday drinks with friends. We were a party of 8 and it took 15 minutes to get a drink on both rounds,and the bar area was empty. The waitress even forgot to bring one of our friends their drink, she sat there for 25 minutes with...

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Helpful?
1Thank jsh010
lestroisrois, Manager at Grand Hotel Les Trois Rois, responded to this review

Dear Guest Thank you for having taken the time to review your last two visits at the Grand Hotel Les Trois Rois. We are very sorry to read that we could not to meet your expectations and therefore your feedback is highly valued to us as it shows in detail where we have failed to satisfy your expectations. Please be...

Stirling, United Kingdom
Reviewed 13 December 2016

Stayed one night. Wonderful hotel - excellent accommodations. Service and rooms were first rate. Hotel was run with efficiency, but also with the customer in mind. All personnel were helpful, pleasant, and went out of the way to please the customer.

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Helpful?
Thank paisleybuddy_10
lestroisrois, Manager at Grand Hotel Les Trois Rois, responded to this review

Dear Guest Thank you very much for your kind words which are a wonderful reward for us. It is with our great pleasure to read that you had an overall enjoyable stay at the Grand Hotel Les Trois Rois. We are delighted to read that our service and rooms met your expectations and that you were especially delighted about our...

Richmond, Virginia
Reviewed 10 December 2016 via mobile

My husband and I spent one night here prior to a Tauck river cruise. This hotel is gorgeous! Spacious, comfy room with view of the Rhine. Bathroom is elegantly appointed. Staff is quite friendly and both dinner and breakfast were delicious. Great, central location for visiting the Christmas markets. Highly recommended!

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Helpful?
Thank luvfrance
lestroisrois, Manager at Grand Hotel Les Trois Rois, responded to this review

Dear Guest Thank you very much for your kind review of your recent stay at the Grand Hotel Les Trois Rois. It is with great pleasure to read that you had a wonderful stay with us and therefore a perfect start into your holidays with the Tauck river cruise. We sincerely appreciate your recommendation and look forward to welcoming you...

Reviewed 30 November 2016 via mobile

It was worth my money, was very impressed with their service, hotel and restaurant is out of this world. Their friendly staff could speak to me in English, even porter and concierge staff. The rooms are very classics and that is mystyle

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Helpful?
Thank Sihle D
lestroisrois, Manager at Grand Hotel Les Trois Rois, responded to this review

Dear Sihle D Thank you very much for staying with us at the Grand Hotel Les Trois Rois. It is a great pleasure to read that you felt comfortable and were impressed from our hotel and especially from our friendly staff. We are happy to share your answers with our team as we strive to exceed all our guests’ expectations...

Los Angeles, California
Reviewed 26 November 2016

Wanted to keep the enchantment going after a Rhine River Cruise. Chose the hotel after reading the great reviews. The hotel is gorgeous. A perfect evening of ordering room service and relaxing in the huge tub before heading back to the states. The service was excellent... very comfortable bed & pillows, loved the old world elegance... we will be back!!!

Review collected in partnership with The Leading Hotels of the World
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1Thank cynsch
lestroisrois, Manager at Grand Hotel Les Trois Rois, responded to this review

Dear Guest Thank you for having taken the time to evaluate your recent stay at the Grand Hotel Les Trois Rois. We are delighted about your wonderful feedback and are more than happy that you enjoyed a relaxing evening after the Rhine River Cruise and before going back home. We look forward to welcoming you soon again to the Grand...

Alsace
Reviewed 26 November 2016

I know this famous hotel from it's reopening quite 10 years ago and I went many times with different friends there to have a drink at the bar/salon, for afternoon tea or to eat at the restaurant Cheval Blanc. I have always enjoyed the decor and to be fair it is really nice with it's old impressive style, beautiful furbished...

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Helpful?
Thank Florent_68
lestroisrois, Manager at Grand Hotel Les Trois Rois, responded to this review

Dear Florent_68 Thank you very much for having taken the time to write this very detail review. We deeply regret that your experience did not meet your expectations; please accept our sincerest apologies. At the Grand Hotel Les Trois Rois we continuously strive to meet your needs and expectations; therefore your feedback is extremely important to us. Please rest assured...

San Francisco, California
Reviewed 15 November 2016

This is a beautiful grand hotel, with impeccable service. The rooms vary in size and price, but are all lovely. The lounge, bar area (inside/out) are all great places to eat and relex, or the brasserie, or the Michelin starred restaurant. I cannot imagine a better place to stay in Basel.

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Helpful?
Thank Ginger027
lestroisrois, Manager at Grand Hotel Les Trois Rois, responded to this review

Dear Guest Thank you very much for your lovely share of your experiences at the Grand Hotel Les Trois Rois. We are delighted to learn that you reward our hotel in such a favourable way. Again, it is a pleasure for us to read that everything was to your entire satisfaction. We are very much looking forward to welcoming you...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Cheval Blanc by Peter Knogl
Cheval Blanc by Peter Knogl
Cuisines: French, European, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Hotel Les Trois Rois

Address: Blumenrain 8, Basel 4051, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: RM1,980 - RM2,906 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Les Trois Rois 5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Grand Hotel Basel
Hotel Style:
#1 Romantic Hotel in Basel
#1 Luxury Hotel in Basel
#1 Business Hotel in Basel
#11 Family Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Les Trois Rois staff and other travellers.
2 questions
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Questions? Get answers from Grand Hotel Les Trois Rois staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are beautiful!”
 of 5 bubbles myama1, 4 Jan 2017 | Read review
“Best views are on the river side, but the street side are fine if you wish to save a nickel or two.”
 of 5 bubbles travelingobserver, 30 Dec 2016 | Read review
“The choice is either river view or city view. And I would select the older section of the hotel”
 of 5 bubbles Ginger027, 14 Nov 2016 | Read review
“Don't know the exact room category but the suites facing the Rhine have a beautiful view, you can sit on the balcony to enjoy it.”
 of 5 bubbles cathyr962, 13 Nov 2016 | Read review
“For the view and less noise, face the river.”
 of 5 bubbles gr8passage, 9 Nov 2016 | Read review
5 of 5