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Metropol Hotel Basel

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#24 of 51 Hotels in Basel
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Metropol Hotel Basel
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224 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Winnipeg, Canada
Reviewed 1 week ago

The location close to the trains and trams, the clean and functional rooms, the lovely included breakfast on the 8th floor with views of the city... all were enough to recommend this hotel but it was the exceptional customer service that puts them over the top for me. We left our electrical adapters in the room before taking the train...

Thank horsey_smb
Tonbridge, United Kingdom
Reviewed 13 March 2017

Great location, very helpful and friendly. Breakfast average but rooms clean and well presented. Good for train, airport and trams into the city. I would certainly recommend and use again if passing by Basel again

Thank DND1804
Reviewed 11 March 2017 via mobile

As per the other reviewers, this hotel is in a very central location, and combined with the free public transport pass allows you to explore the city using the comprehensive bus and tram network. The rooms are clean, sound proofed, and of a similar size to most European Hotels. But the best bit from an Australian's point of view -...

Thank Wbardsle
Mumbai (Bombay), India
Reviewed 3 March 2017 via mobile

I stayed at hotel from 23rd till 28th Feb 2017. The staff is always very courteous and helpful. Rooms are really cleaned and well maintained. Feel like at home !! Thanks to the team there and management of hotel.

Thank RMKulkarni
Liverpool, United Kingdom
Reviewed 22 February 2017

This is a modern centrally located hotel that made a great base for a short 3 night trip to Basel, it's situated just 100m from the railway station (and drop off point for the airport shuttle bus) and a 10 minute walk to the city centre. After our first night we moved rooms as our original room was booked as...

Thank Miffy_Snuffy
Barcelona, Spain
Reviewed 10 February 2017

Good experience, I've been there for a regular business trip and I'll go back for sure. The breakfast could be extended, although the quality was good and the views fantastic. The room and bed really comfortable and it's in a great location.

Thank Jose L
Louisville, Kentucky
Reviewed 6 February 2017

Metropol is a great place to stay in Basel if you are looking for a location close to trams/trains/buses, quiet rest, comfortable accommodations, and friendly service. I stay several times a year for business and my room is always clean and comfortable. The staff are friendly and helpful and have always met my needs and accommodations (THANK YOU Kimon, Yvonne,...

Thank slave2fun
Isabelle T, Geschäftsführer at Metropol Hotel Basel, responded to this review

Dear Dan We are very pleased, that we could welcome you already several times and it is great to know that you had always a good and agreeable stay with us. Absolutely surprising, that you kept in mind all the names of our staff and they are really happy about this special appreciation from your side. What left to say...

Reviewed 3 February 2017

the breakfast is perfect, with fruit, bread, yoghurt and a lot more. Yammie! De room was clean with a good view, big bathroom with nice products. Service was perfect! Can recommend it to everyone. Very close to the centre of Basel, everything on walking distance

Thank Dieuwertje H
Isabelle T, Geschäftsführer at Metropol Hotel Basel, responded to this review

Dear guest Wow, what a great comment - we are very pleased to know, that you had a good time with us and in Basel. Of course we forwarded your compliments as well to our staff and it would be a pleasure if we could welcome you back as our guest for a next occasion. All the best for you....

Moscow, Russia
Reviewed 1 February 2017

Ideal hotel for business trip. Clean, friendly, quite. With good quality breakfasts (included in the price!) with amazing view to the city. quite a small rooms, but it was quite enough for rest after business day.

Thank Oksana B
Isabelle T, Geschäftsführer at Metropol Hotel Basel, responded to this review

Dear Oksana We are very pleased to know that we were a good choice for your business trip to Basel. As all our windows in the rooms are quadruple glazed, it allows our guests to relax after a busy day, even we are so centrally located. We do not know in which room type you stayed in but may we...

Mumbai (Bombay), India
Reviewed 29 December 2016

Highly recommended. Enjoyed the stay for 2 nights and 3 days Quick check in and check out. Good team, highly professional and helpful. Good stay, highly recommended for business travellers, location is near to SBB Bahnoff and the tram lines, making it easy for commute to anywhere in and around Basel. Quite a few restaurants nearby, walking distance to the...

Thank Yadnya
Isabelle T, Geschäftsführer at Metropol Hotel Basel, responded to this review

Dear Yadnya What a pleasure to know, that you had a good time with us and were that satisfied with our service and the location of our hotel. We would highly appreciate to welcome you back for a next visit in Basel and wishing you all the best. Isabelle Tanachian & Holger Brombacher, Management

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07/05/2017 08/05/2017
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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Enjoy the charming and unique atmosphere in this modern city hotel, centrally located at the SBB / SNCF train station and close to the Air Terminal (bus shuttle to the EuroAirport). With us, you have a quick access to Basel's diversity: The exhibition square, the old town and the "Basler Munster" (cathedral), museums, theater, shops and cultural attractions are only a few steps away and can be reached in a very short time. All our guests can use the public transportation for free, with the Mobility Ticket valid throughout your stay. A friendly ambiance ensures that you feel at home in our modern non-smoking hotel. Whether for a business or leisure stay: The 46 design rooms (all as a single or double occupancy available) in the "Economy," "Style," "Comfort" and "First" categories are soundproofed and offer a high level of comfort. Have a snack in our lobby, where we are pleased to offer you the famous "Basler Lackerli" and organic apples from a regional producer. Start your day relaxed with our "breakfast buffet with panoramic view" which offers local products in the winter garden on the 8th floor. We look forward to welcoming you! Isabelle Tanachian, Holger Brombacher & your cheerful Metropol team! ... more   less 

Additional Information about Metropol Hotel Basel

Address: Elisabethenanlage 5, Basel 4002, Switzerland (Formerly Swiss Q Metropol Hotel)
Region: Switzerland > Canton of Basel > Basel
Price Range: RM561 - RM1,219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropol Hotel Basel 4*
Number of rooms: 46
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Also Known As:
Swiss q Metropol Basel
Hotel Style:
#10 Business Hotel in Basel
#15 Luxury Hotel in Basel
#20 Romantic Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Metropol Hotel Basel staff and other travellers.
5 questions
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Kuala Lumpur, Malaysia
Norfolk, Virginia
Kuala Lumpur, Malaysia

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Questions? Get answers from Metropol Hotel Basel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need a genuine double bed then request one at the time of booking. Double rooms can be made up of two singles pushed together.”
Miffy_Snuffy, 21 Feb 2017 | Read review
“Nice view, comfortable room, good service”
937josel, 9 Feb 2017 | Read review
“Try for a road facing room”
Yadnya, 28 Dec 2016 | Read review
“Comfort rooms have windows that you can open. Ours faced the back, 4th floor. Blinds and curtains ensured a good sleep.”
annacD6594EY, 14 Aug 2016 | Read review
“Room in the back - these also have views on high floors”
reatigger, 7 Aug 2016 | Read review
5 of 5
US$131* /night
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Prices are for 1 room, 2 adults
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