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This hotel is a good illustration of how poor staff can make a stay unenjoyable. Our travel officer booked this hotel for me to attend a 3-day conference. Sometime later, my wife decided to join, so she arranged with the hotel a revised booking with...More
Stayed here 1 night on our way to Freiburg.
Great location in quiteter part of the city but very well placed for buses and trams (both providing an excellent rapid service to the river, old town and beyond) . Restaurants and bars nearby also.
We enjoyed our stay here. We had an apartment that provided a kitchen and had a washer and dryer. The location was also close enough for all of the activities in Basel. We walked all over town and had a great visit.
We stayed here while on a short city break in Basel, it was very easy to get to with several tram stops within a 5 minute walk. The staff were friendly and helpful, the room was very clean and with a large bathroom, and the...More
Nice apartment but not a great location and the hotel staff are terrible!
Upon checkin we were told that breakfast wasn't included but when I booked the hotel it was clearly stated that it was included. No big deal we just went to a local...More
Response from GlobRes_14185, Front Office Manager at Hotel du CommerceResponded 4 December 2017
Dear Mr Spence
Upon checkin you provided your credit card as a guarantee in case of extra's to be paid or any damage to the property etc.
On the 12. November our housekeeping department reported the damaged lamp. As you and your colleagues were no...More