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The Passage

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Traveller (223)
Room & Suite (268)
Dining (22)
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Overview
  • Excellent61%
  • Very good32%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“old town”(48 reviews)
“glass wall”(14 reviews)
“modern hotel”(24 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Suites
Bar/Lounge
Fitness centre
Concierge
4 Star Hotel
All hotel details
Offers from The Passage
Offers & Announcements: Free Buffet Breakfast
Offers from The Passage
Offers & Announcements: Free Buffet Breakfast
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (684)
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250
119
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5
2
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250
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Show reviews that mention
All reviewsold townglass wallmodern hotelgreat hotelcoffee machine in the roombus stopmodern stylean upgradefitness centerquiet areaa wonderful staypublic parkingcomfortable bedclose to the city centerexcellent locationminute walkup to date
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1 - 5 of 396 reviews
Reviewed yesterday

The hotel is nicely located in the center of Basel, close to shopping streets, restaurants, and trams, with no noise disagreement. The rooms are clean and bright. The breakfast buffet is good, and the staff is friendly. Recommended for a weekend or business week!

Thank MemberApril2018
Hotel's Favourite
Reviewed 20 February 2018

I came to this hotel on a business trip and extended the stay for the weekend of Basel Festival. My 4 year old son and husband joined me. The staff was so so friendly and we always willing to accomodate our no so easy requests...More

Thank Sarah I
Response from julian_basel, Directeur général at The PassageResponded 21 February 2018

Dearest Sarah It is with great pleasure that I read your review and feedback following your stay at The Passage in Basel, Switzerland. I am delighted you had such a pleasant experience with your family during the festive season and that our team contributed to...More

Reviewed 1 week ago

Very good service. Had the Easter deal and it included unexpected surprises : vouchers / tram ticket / etc. We even got a delicious jar of jam in our room. And there were smacks all day at the reception. The staff was very nice and...More

Review collected in partnership with this hotel
Thank lna2018
Response from julian_basel, Directeur général at The PassageResponded 1 week ago

Dear Guest, We would like to thank you for taking the time to rate our hotel. We are very happy to see you have enjoyed your stay here in Basel. Our main priority is to make each and every one of our guest feel at...More

Reviewed 1 week ago

Very good hotel with nice decorations. Very clean and nice staff. The view is not wonderful but very close from city center. The breakfast is well diversified. Also the fitness has very good quality material and numerous machines and the sauna is perfect.More

Review collected in partnership with this hotel
Thank mathieuquinodoz
Response from julian_basel, Directeur général at The PassageResponded 1 week ago

Dear Guest, Thank you very much for your kind and honest review about our Hotel The Passage. We take every feedback seriously in order to make our guests feel at home during their stay. We are delighted to see you have enjoyed our location, services...More

Reviewed 2 weeks ago via mobile

We spent a weekend here and very much enjoyed this small hotel in a good location. It’s close enough to Basel old town and about 20 mins walk to central station. The hotel itself is modern and well equipped. We were on level 3 at...More

1  Thank marmotte16
Response from julian_basel, Directeur général at The PassageResponded 1 week ago

Dear Guest, We would like to thank you for your kind and honest review about our Hotel The Passage. Every feedback is important to us and seriously considered. We are especially delighted to see you have enjoyed the proximity of our hotel in comparison to...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$130 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Basel
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$130 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Basel
Room types
Suites, Non-Smoking Rooms
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Traveller (223)
Room & Suite (268)
Dining (22)
Amenities (91)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
rajinitp
16 January 2018|
AnswerShow all 3 answers
Response from Joël C | Reviewed this property |
yes, your hotel reservation allows you to take the public transport from airport to hotel. In case of control, you just need to show your reservation. From airport, take the bus 50 o main station (SBB). Bus stop directly... More
1
Vote
rajinitp
16 January 2018|
AnswerShow all 2 answers
Response from Alyson P | Reviewed this property |
We stayed in the bigger room. I think it was called Executive or something. But it wasn't that big so the regular rooms must be pretty small.
0
Votes
Michelle S
27 June 2017|
AnswerShow all 3 answers
Response from julian_basel | Property representative |
Hello Michelle, The river cruise port is about 5 to 10 minutes from hotel The Passage in Basel. It will cost you around 30 CHF to get there. Hotel The Passage is a lovely hotel with design rooms but also some fantastic... More
0
Votes
Google Translation
Room Tips
"Upper floors quieter, some rooms have views over the old town."
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"Loved the room. If you want a kettle for a cuppa just ask."
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"If you are travelling with a small child, they can put a crib in the Executive room so you do not have to pay..."
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"Junior Suites are worth the upgrade"
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