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Grosspeterstrasse 12, Basel 4052 Switzerland
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (146)
Room & Suite (50)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 27/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Basel City
Updated 27/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 59 hotels in Basel
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level

Finding an ideal trendy hotel in Basel does not have to be difficult. Welcome to Novotel Basel City, a nice option for travellers like you.

Guest rooms offer amenities such as a flat screen TV, a minibar, and air conditioning, and guests can go online with free wifi offered by the hotel.

Novotel Basel City features 24 hour front desk, room service, and baggage storage, to help make your stay more enjoyable. The property also boasts a fitness center and breakfast. If you are driving to Novotel Basel City, parking is available.

While staying at Novotel Basel City, visitors can check out Basel Main Station (0.4 mi) and Alte Markthalle (0.7 mi), some of Basel's top attractions.

During your visit, be sure to check out one of Basel's popular shrimp restaurants such as Walliser Kanne, Lily's, and Tapas del Mar Spalenburg, all a short distance from Novotel Basel City.

Looking to explore? Then look no further than Fine Arts Museum (Kunstmuseum) (0.7 mi), Altstadt-Spaziergange durch Basel (1.1 mi), and Basel Munster (0.8 mi), which are some popular Basel attractions – all conveniently located within walking distance of the hotel.

Novotel Basel City puts the best of Basel at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French, German
596Reviews19Q+A28Room tips
Traveller rating
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Popular mentions
conway_charlotte wrote a review Jul 2020
Geneva, Switzerland
We were greeted but very helpful and friendly receptionists. They took their time to welcome us, chat to my children and gave us loads of useful information and advice for our trip. We were there for my son's 10th birthday which I mentioned in passing to them. On the day of his birthday, he was delighted when we went to our room and they have filled it with balloons, sweets, chocolate and a little gift for both the kids. They did this on their own time and really went out of their way the whole time we were there. We had an executive room which was very large and had a lovely bathroom with a separate toilet. Breakfast was also a bit hit for all of us, delicious!
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Date of stay: July 2020
Location
Cleanliness
Service
Room Tip: Executive rooms are very well sized and at a good price.
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Response from Billal Al Kahlout, Gästeservice/Empfang at Novotel Basel City
Responded 15 Aug 2020
Dear Conway_Charlotte We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your little son, enjoyed his birthday a lot and will remember this for a long time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City
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FamLIBXL wrote a review Jan 2020
Brussels, Belgium
Clean and comfortable (noise and bedding) room, very close to motorway, good breakfast (though we would have appreciated more on the sweet side). Secured parking is very convenient though a bit too expensive (26 CHF)
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
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Response from Billal_Al_Kahlout, Leiter Front Office at Novotel Basel City
Responded 14 Jan 2020
Dear FamLIBXL Thank you for taking the time to share your feedback with us. Indeed, our parking is not free of charge. The price of CHF 26.00 is compared to the prices in the city normal. We hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City
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Pira wrote a review Jan 2020
Switzerland
I generally like Novotel but I am sorry to say this was an exception, caused by the extreme heating on the fifth floor. Despite being early January we slept with the window open, until it became too noisy and with the air con on full, but still couldn’t bring the temperature down. Both my wife and I felt terrible the next day. I am afraid I cannot recommend this hotel and I would not risk a repeat, although the rest of the experience, bar, dinner, staff and parking was all good.
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Date of stay: January 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Billal_Al_Kahlout, Leiter Front Office at Novotel Basel City
Responded 28 May 2020
Dear 887Philipi, Thank you for taking the time to share your feedback with us. We regret a lot, that the temperature was too warm for you and your wife. Especially in the winter month, when the outside temperatures are to warm for winter, we have some issues with the air condition. The AC can only stay in winter or summer mode, so only heating or cooling. We really hope, you will give us the chance again and welcome you back in our hotel. Stay healthy in this special times and best regards, Billal Al Kahlout Front Office Manager Novotel Basel City
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Sonia D wrote a review Jan 2020
Lutry, Switzerland
We stayed at this hotel for one night during our visit to the famous Basel christmas market. It was a brilliant choice because the executive/family room was spacious enough for our family of 2 adults and 2 kids. The room was clean, refurbished and stylish making it feel like a welcoming place to spend our downtime in. We also enjoyed the wide spread of choice at the breakfast buffet. Unlike the French part of Switzerland where breakfast is usually just croissants and yoghurt, this place had hot as well as cold breakfast choices with a lot of options for all the individuals in our family. The hotel also had an underground parking that cost us an additional 25 chf/24 hrs. This was great for us despite the cost as we like to have the peace of mind that the car is safe overnight. Staff was very friendly, the lobby cum breakfast area was spacious for the children to walk around in within sight while the grown ups could enjoy breakfast. I liked the breakfast staff in particular as they helped meet the needs of our young toddler in terms of preparing his porridge in the right way. There is a tram that just across the road from the hotel and it’s a comfortable 10 minute ride into the city center. I would visit this hotel again!
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Date of stay: December 2019Trip type: Travelled with family
2 Helpful votes
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Response from Billal_Al_Kahlout, Leiter Front Office at Novotel Basel City
Responded 29 Jan 2020
Dear SoniadA8929KV, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City
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JoeFromUtrecht wrote a review Jan 2020
Utrecht, The Netherlands
We’ve stayed in this hotel before and it didn’t disappoint! One quibble, we found the temperature in our room 228 was high and the adjustment to a lower temp did not seem to be effectice. The windows could not be opened either. So we slept in a room that was too hot for our taste. That said: service was friendly, breakfast great and the complimentary Basel Card is also very nice. We’ll return.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Helpful
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Response from Billal_Al_Kahlout, Leiter Front Office at Novotel Basel City
Responded 14 Jan 2020
Dear JoeFromUtrecht Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City
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PRICE RANGE
US$133 - US$223 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of BaselBaselSt. Alban
NUMBER OF ROOMS
145
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Frequently Asked Questions about Novotel Basel City
Which popular attractions are close to Novotel Basel City?
Nearby attractions include Breakout Basel (0.4 km), Heiliggeistkirche (0.4 km), and Jacob Burckhardt Haus und Peter Merian Haus (0.2 km).
What are some of the property amenities at Novotel Basel City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Basel City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Basel City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Basel City?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Novotel Basel City?
Conveniently located restaurants include Knock on Wood - Vietnamese Fusion Cuisine, Restaurant Laufeneck, and La Manufacture Gundeli.
Are there opportunities to exercise at Novotel Basel City?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Novotel Basel City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Basel City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Basel City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Basel City?
The staff speaks multiple languages, including English, French, and German.