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Hotel Schweizerhof

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1 room 2 adults 0 children
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Hotel Schweizerhof
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713 Reviews from our TripAdvisor Community

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Showing 311: English reviews
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Reviewed 3 days ago NEWvia mobile

We stayed at Hotel Schweizerhof and Spa for 2 nights in early March. We arrived at the hotel at 8.30am, far too early to expect our room to be ready. We were warmly welcomed and checked in and our luggage stored. The ladies checking us in were so lovely and offered us suggestions on where to visit and said they...

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Helpful?
Thank Carole D
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear Carole D, Thank you very much for your kind and positive feedback and for having chosen the Hotel Schweizerhof Bern during your recent stay. We appreciate your time to inform us about your experiences with us. Your friendly words are putting a big smile on our faces. We are delighted to hear that you had a fully satisfying time...

Montreux, Switzerland
Reviewed 2 weeks ago

We stsyed there for 12 days in February 2017.The rooms are of course as can be expected in a five star hotel excellent . The friendliness of the frontdesks people ,the concierges as well as in Jack' Brasserie is a relief as many times the personal approach in five star hotels can be missing . We felt at home and...

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Thank rooshornman
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear Martin and Rosaline de Bruin, We thank you very much for your stay at the Hotel Schweizerhof Bern and for taking the time to leave such a nice and valuable comment. It is a great satisfaction for all of us that you enjoyed your stay and felt comfortable and at home at the Hotel Schweizerhof Bern. Your positive feedback...

Reviewed 3 weeks ago via mobile

When I booked the afternoon tea I was asked whether there is anything else they could do to make our stay comfortable. So I mentioned that the occasion of our visit would be the birthday of my husband. I got assured that they would take care of this. But as mentioned already in a lot of reviews before, the service...

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Helpful?
1Thank David T
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear David T, Thank you for taking the time to tell us about your experiences at our Lobby Lounge Bar. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your comments regarding your service experience at the Lobby Lounge Bar are definitely not up to the exacting standards which we...

Boston, Massachusetts
Reviewed 4 weeks ago via mobile

Beautiful and prompt hotel that had it all together - definitely worth checking out the little spa as well! We were treated very well and really enjoyed our stay. It was a perfect little weekend stay in a lovely little city.

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Helpful?
Thank emidthor
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear Emidthor We thank you very much for taking your time to write a short review about your experiences at the Hotel Schweizerhof Bern. This is very much appreciated. It makes us happy that you had a great stay with us and enjoyed as well our THE SPA. It would be a great pleasure for us to welcoming you back,...

Toronto
Reviewed 4 weeks ago

I'm a huge hotel snob, and so I'm always a bit worried when I travel to the smaller cities. But this hotel, conveniently located across the street from the train station exceeded my expectations. Even the small single room was cleverly split by a full wall to feel like a 1 bedroom, with a massive bathroom (tub and glass shower,...

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1Thank precisionmd
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear precisionmd We thank you very much for your kind feedback about your recent stay at the Hotel Schweizerhof Bern. We are pleased to hear that we have been able to exceed your expectations. This is definitely our topmost aim and it makes us happy when we could achieve it. This is a great compliment for all our staff members....

Zurich, Switzerland
Reviewed 15 February 2017

Just when I thought great customer service no longer existed I spent a 2 days - 1 night stay at the Hotel Schweizerhof last weekend. Bern is beautiful and this hotel and team added even more pleasure to my first experience of the city. Travelling from Zurich this hotel could not be more convenient for the city sights. Upon arrival...

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1Thank tonifleming
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear tonifleming We thank you very much for your kind and positive feedback you have shared with us. It makes us proud that your first experience of the city of Bern was a positive one, and that our team members have contributed their part that you felt comfortable here. With great pleasure we have shared your positive feedback with our...

Lugano, Switzerland
Reviewed 13 February 2017

The hotel is conveniently located next to the railway station. Staff at the reception is welcoming and room are beautiful. The spa is very nice, the gym tiny but good for training. If you don't eat much at breakfast, room service is a better option. The smoking lounge is nice, although when crowded it get too smoky even for a...

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Thank Za036
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear Za036, Thank you for taking the time to tell us about your stay at Hotel Schweizerhof Bern. We are happy to hear that you enjoyed your stay with us. We will gladly forward your compliments to our team. Your comments concerning the cigar lounge are most valuable and will definitely be considered very carefully in order to improve the...

Seattle, Washington
Reviewed 9 February 2017

I stayed at this hotel in January 2016 for 3 nights. This is a lovely hotel that is right across the street from the train station and very conveniently located in the center of the old part of Bern. The rooms are very clean and comfortable with a nice touch of luxury. There are numerous restaurants and shops right in...

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1Thank pat4444
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear pat4444 We thank you very much for your kind feedback. With great pleasure we have noticed that you enjoyed your stay at the Hotel Schweizerhof Bern and have experienced a great service. These kind words we have forwarded to your team colleagues, they will certainly be encouraged by your remarks. We are very much looking forward to welcoming you...

Brooklyn, New York
Reviewed 8 February 2017 via mobile

I loved my time in Bern and this hotel was a highlight! Was treated to a quiet room, shuttered windows, a huge bed, and international TV :) i was in heaven. Try the coffee and tea selection along with Spa - it was great!!!! Loved the attention and service and next time I go to Bern or Switzerland for that...

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Helpful?
Thank liliananunez415
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear liliananunez415, Thank you so much for your nice feedback of yours and for sharing it with everybody here on Tripadvisor. It is pleasure to hear that you had an amazing stay at our hotel and that visiting the Hotel Schweizerhof Bern was a highlight of yours. We will gladly share your comments with the whole team. We are looking...

Atlanta, Georgia
Reviewed 30 January 2017 via mobile

Stayed here Jan 2017, everything at this hotel is amazing. The staff is more then friendly, always willing to help with any matter. The room is very comfortable, rain head shower was great. This hotel is across the street from the train station no taxi or bus needed if taking the train from airport. I will stay here again when...

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Helpful?
Thank rhollett
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear rhollett, We thank you very much for your stay at the Hotel Schweizerhof Bern and for taking the time to leave such a nice and valuable comment. It is a pleasure to hear that you fully enjoyed your stay at the Hotel Schweizerhof Bern and that you were not only happy with the attentive and friendly staff, but also...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack's Brasserie
Jack's Brasserie
Cuisines: French, Swiss, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Schweizerhof

Address: Bahnhofplatz 11, Bern 3011, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: RM1,777 - RM2,375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Schweizerhof 5*
Number of rooms: 99
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Bern
#1 Family Hotel in Bern
#1 Romantic Hotel in Bern
#2 Business Hotel in Bern
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Schweizerhof staff and other travellers.
3 questions
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Cincinnati, Ohio
over a year ago
over a year ago
New York City, New York

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Questions? Get answers from Hotel Schweizerhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor - take a room facing away from the street”
 of 5 bubbles precisionmd, 19 Feb 2017 | Read review
“A corner room has more natural light (more windows).”
 of 5 bubbles LynnzC, 3 Jan 2017 | Read review
“No need to specify a room in a upper floor : There is no vue except on the roof.”
 of 5 bubbles Murmure6, 14 Dec 2016 | Read review
“We had a view of the train station, so there was noise into the night. Not sure if there are other views that may be quieter.”
 of 5 bubbles CuriosityCocktail, 18 Sep 2016 | Read review
“Higher floor.”
 of 5 bubbles Departures, 5 Sep 2016 | Read review
5 of 5