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Mandarin Oriental, Geneva

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Traveller (339)
Room & Suite (367)
Dining (50)
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Overview
  • Excellent77%
  • Very good16%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“river view”(11 reviews)
“le chalet”(6 reviews)
“concierge team”(8 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from Mandarin Oriental, Geneva
Special Offer:Geneva Old Town Tour
Offers from Mandarin Oriental, Geneva
Special Offer:Geneva Old Town Tour
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (724)
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Traveller rating
350
80
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5
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350
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23
13
5
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All reviewsriver viewle chaletconcierge teamgreat hotelluxury hotelfour seasonsroom serviceshopping arearooms are spaciousnespresso machinei highly recommend this hoteldeluxe roombreakfast buffetlocation is excellentold townbusiness hotelbusiness trip
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11 - 15 of 471 reviews
Reviewed 5 weeks ago

Rooms of superior quality. Breakfast was amazing. Service was excellent always anticipating needs of a family with 3 kids. Top location. Thank you to Mandarin Oriental for making our stay at this world class hotel in Geneva such a great and enjoyable experience.More

Review collected in partnership with this hotel
Thank Kristian0318
Response from MOGVA, Directeur général at Mandarin Oriental, GenevaResponded 4 weeks ago

Dear Kristian0318, Thanks a lot for having taken the time to share your excellent feedback following your recent stay with us. It’s very rewarding to read you fully enjoyed your stay especially thanks to our friendly and professional staff, our lavish and gourmet breakfast at...More

Reviewed 14 April 2018

I am not going to write down everything that was great about the Mandarin Oriental because there is too much.. But to this date in my 59 years, and my wife agrees that our stay at the start of this 4 country trip was fantastic!...More

Review collected in partnership with this hotel
Thank Seaking991
Response from MOGVA, Directeur général at Mandarin Oriental, GenevaResponded 4 weeks ago

Dear Seaking991, Thanks so very much for the awesome rating of your stay. It’s a true reward to our everyday commitment towards guests’ satisfaction. We are extremely pleased to read you have felt very well taken care of during your stay, and liked our professional...More

Reviewed 14 April 2018

Had a 13 hours flight plus 3 hours train, requested for just 3 hours earlier to get my room, they charged me. Then due to business schedule need to extend one more night of my stay, they even charged me double of the room rate...More

Review collected in partnership with this hotel
1  Thank clocw
Response from MOGVA, Directeur général at Mandarin Oriental, GenevaResponded 4 weeks ago

Dear clocw, Thanks for sharing your feedback with us. We regret to read your 1-dot comment and are disappointed to learn that you were not satisfied with your recent experience at Mandarin Oriental, Geneva. Please allow us to comment following our thorough investigation: Before arrival,...More

Reviewed 9 April 2018 via mobile

Friendly, helpful and efficient staff. Great breakfast buffet which unfortunately finishes at 1030am. Despite the great weather no access to the outside terrace throughout my stay and I still didn't manage to get a satisfactory reason to answer this. Nice sauna though no pool. Will...More

Thank dn0ne
Response from MOGVA, General Manager at Mandarin Oriental, GenevaResponded 9 April 2018

Dear dn0ne, Many thanks for having taken the time to share your feedback. We are delighted to read you enjoyed your stay with us and especially our dedicated services, professional staff and our lavish breakfast buffet. We regret to read you were disappointed our terrace...More

Reviewed 8 April 2018

I spent one night here on a business trip and the rooms were beautiful and the service was excellent - one of the nicest hotels I've stayed in. Definitely not cheap though, you're going to pay for what you get.More

Thank Adam S
Response from MOGVA, General Manager at Mandarin Oriental, GenevaResponded 9 April 2018

Dear Adam S, Thank you for sharing your excellent feedback. We are delighted to read you fully enjoyed your stay with us. It’s a pleasure to know you loved everything starting from our lovely rooms and our professional and friendly service. We fully agree that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Airport Transportation
Business Centre with Internet Access
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$475 - US$1,565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Geneva
#5 Romantic Hotel in Geneva
#6 Business Hotel in Geneva
#8 Luxury Hotel in Geneva
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$475 - US$1,565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Geneva
#5 Romantic Hotel in Geneva
#6 Business Hotel in Geneva
#8 Luxury Hotel in Geneva
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (339)
Room & Suite (367)
Dining (50)
Pool & Beach (8)
Amenities (16)
Questions & Answers
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ElodieP2406
9 March 2018|
AnswerShow all 3 answers
Response from MOGVA | Property representative |
Dear ElodieP2406, Thank you for you inquiry. I’m pleased to follow-up, please find below the fees for a transfer from the hotel to the airport, depending on your departure time : * From 6.30am to 8.30pm - 145 CHF with a... More
0
Votes
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sarahdushmanfana
25 May 2017|
AnswerShow all 2 answers
Response from MOGVA | Property representative |
Dear Sarahdush, Thanks a lot for your inquiry. Should you wish to benefit from free Wi-Fi during your stay with us, we invite you to book a published rate and create an online profile to receive complimentary high speed... More
0
Votes
Katelina23
19 May 2017|
Answer
Response from MOGVA | Property representative |
Dear Katelina2, Our dedicated team would be delighted to design and organise your dream wedding reception either in the hotel or in the place of your choice with the help of our Catering Service. Our Groups & Events... More
0
Votes
Room Tips
"City view rooms facing the river"
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"Ask for a view of the river"
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"Be sure someone explains the light and entertainment controls properly before you are left on your own. They..."
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"A Superior Room will give you a bit more room than the standard accommodations and is well worth it"
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