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Hotel Rotary Geneva - MGallery Collection

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#12 of 106 Hotels in Geneva
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Hotel Rotary Geneva - MGallery Collection
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289 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Frankfurt, Germany
Reviewed 7 January 2017

Petty team at the reception. Reservation was misuderstood and they disturbed several times trying to repair their error. Breakfast very expesive and parking abusive! I made reservation that allowed me to check out at 2:00pm, but asked me to leave pretty aeraly!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank andreluizevangel2017
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear andreluizevangel2017, Thank you for having taken the time to share your experience on TripAdvisor. All my apologies for any misunderstanding during reservation; we strive every day to provide all our guests with the best services. I am sorry to read your disappointment, nevertheless the problem you are referring to is clearly listed in the sales conditions provided in your...

Rancho Cucamonga, California
Reviewed 7 January 2017

I was in town for a night for business and did some quick hotel shopping online. I selected Hotel Rotary Geneva based on what I saw online between the various hotel choices. It looked clean, quaint, and had some interesting rooms. When arriving in the evening from Italy, the staff was very nice, and the hotel is just what I...

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1Thank Alan V
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear Alan V, I am delighted to read that we have been your choice when shopping online. Thank you for staying with us and for your comment. Your encouragements are the best reward for our team, and they will be shared with them. We hope to have the opportunity to welcome you and your wife again soon in Geneva. Sincerely,...

Weston, Florida
Reviewed 1 January 2017

Let me start saying the STAFF on this hotekl is out of the norm, great personalitioes and they make you feel like home. Breakfast (included) was AMAZING and the restaurante a few places on the left of the hotel is A+... They help us acomodate our group (11 adults and 3 children) and they took care of every detail...GREAT HOTEL...

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2Thank ISPICKER
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear ISPICKER, Thank you for your kind message and for having stayed at the Rotary MGallery by Sofitel. I am very delighted to read your positive experience with our staff. I will make sure to share your comment with the teams. We are looking forward to welcoming you again in Geneva soon. Sincerely, Jean-Yves LAURETTE, General Manager

Telford, United Kingdom
Reviewed 31 December 2016

Lovely hotel excellent location dont up grade to signature room free bar only has water pop and chocolate no alcohol so didn't think it was worth it rooms was dark but bed was large and comfortable . Would stay here again .

Review collected in partnership with Accorhotels.com
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1Thank mazi63
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear mazi63, Thank you for taking the time to share your experience and for having chosen the Rotary Hotel MGallery by Sofitel. Do not hesitate to ask the reception during your next visit, they will make you try other rooms which will accommodate better your needs in terms of lighting. We hope your next stay will be even more pleasant...

Reviewed 20 December 2016 via mobile

The signature rooms a great, quite large and perfect for business setup. I would recommend staying on a higher floor especially on weekends. It's always a great Sofitel experience. The restaurant is defiantly worth a try

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Thank Eduardo E
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear Eduardo E, I am very delighted to read your satisfaction with our Signature rooms and the restaurant l'Artisan. Thank you for staying with us when coming to Geneva. Please make sure to let us know your preferred room for your next visit, we will do our utmost to accommodate you with the room you want. We are looking forward...

Milan, Italy
Reviewed 18 December 2016 via mobile

I love this hotel's style and atmosphere: it is my favorite place in Geneva whenever I have to travel there. I feel pampered and taken care of, and the style and design of the place never stop to enchant me. Personnel is super kind and every detail is perfect. A little jewel!

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1Thank HarperCross
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear HarperCross, Thank you for your message and your loyalty, we are very happy to read that you are always choosing the Rotary MGallery by Sofitel when coming to Geneva. I have already shared your encouragements with our personnel, this represents the best reward for their dedication at making sure that the guests feel well and comfortable with us. We...

London, United Kingdom
Reviewed 15 December 2016

I was in Geneva for a business meeting and stayed at Hotel Rotary, I have stayed at other Geneva hotels and found them a bit stuffy. This modern, tastefully decorated hotel with friendly, professional staff impressed me a lot and I have no hesitation in recommending it to others.

Review collected in partnership with Accorhotels.com
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Thank Mark S
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear Mark S, Thank you for having decided to come and stay at the Rotary MGallery by Sofitel. I have shared your message with our staff, we are all really happy to read your satisfaction with our refurbished hotel, and services. We hope to have the opportunity to welcome you soon again in Geneva for your future journeys. We will...

Blackwood, United Kingdom
Reviewed 5 December 2016

Loved this hotel. Location was perfect, close to restaurants, shopping, bars and train station. Hotel is beautifully decorated with a lovely welcoming feel to it. Check in was efficient and staff very helpful. We booked 5 signature rooms which come with breakfast included, which you can order to your room for no extra cost, a complimentary soft drink mini bar...

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Helpful?
Thank AMBHAMP
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear AMBHAMP, Thank you for taking the time to share your comment, we are very happy to read your satisfaction, and thank you for having chosen the hotel Rotary MGallery by Sofitel for your family trip. We are delighted to read that we have been able to provide you with the best comfort and services during your stay, and therefore...

A Sofitel traveller
1 review
Reviewed 25 November 2016

Review collected in partnership with Sofitel.com
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Thank A Sofitel traveller
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Luxembourg City, Luxembourg
Reviewed 15 November 2016

We decided to stay at the Rotary MGallery by Sofitel in Geneva because it was the only "luxury" hotel participating in the Accor fidelity program in this place. Our experience there was just great. We had booked a "suite junior" - as the hotel is in the city, the rooms are not spacious, but the suite was fine, especially with...

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Thank Arbre_Sage
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear Arbre_Sage, Thank you for taking the time to write such a detailed review that will help us improve our services. Your feedback is very important to us, and this message has been shared with all the head of departments. Thank you for having stayed with us at the Rotary MGallery by Sofitel, and for your loyalty towards our group....

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Right by Lake Geneva... A welcoming retreat where privacy is considered essential. The unique Rotary hotel creates the perfect setting for an exceptional getaway. At the very center of Geneva, in the business district, the hotel opens its doors to reveal a stunning, refined and completely renovated setting. The rooms themselves give the guest an unequaled travel experience with luxurious comfort and a subtle blend of classic and antique furnishings. ... more   less 

Additional Information about Hotel Rotary Geneva - MGallery Collection

Address: rue du Cendrier 18 - 20, Geneva 1201, Switzerland (Formerly Sofitel Geneve)
Region: Switzerland > Canton of Geneva > Geneva
Price Range: RM955 - RM2,022 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Rotary Geneva - MGallery Collection 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Rotary Hotel Geneva
Accor Geneva
Hotel Style:
#6 Family Hotel in Geneva
#8 Romantic Hotel in Geneva
#11 Luxury Hotel in Geneva
#22 Business Hotel in Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Rotary Geneva - MGallery Collection staff and other travellers.
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Questions? Get answers from Hotel Rotary Geneva - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not the top floor as it has very low ceilings”
 of 5 bubbles 63Bondi, 4 Mar 2017 | Read review
“Do not stay in 818!!!”
 of 5 bubbles beejash, 8 Feb 2017 | Read review
“Would certainly recommend the Junior Suite.”
 of 5 bubbles Arbre_Sage, 15 Nov 2016 | Read review
“Rooms on the back particularly corner ones are very nice e,g 232,332,etc”
 of 5 bubbles 573dimitrik, 15 Nov 2016 | Read review
“No rooms have views to the lake, that is the only drawback”
 of 5 bubbles SeasiderBrad, 20 Sep 2016 | Read review
5 of 5