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Hotel Diplomate

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91 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Geneva, Switzerland
Level Contributor
140 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 2 February 2014

Well I had to stay there 1 night because of work and the office is just few blocks away. Colleagues did warn me about this hotel. The hotel is outdated, the room is very basic, the bed is not comfortable at all and the service is rather unfriendly. No way this hotel is a 4 star. Between 2 and 3... More 

Helpful?
2 Thank Tradingcoyote
Pordenone, Italy
Level Contributor
102 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 28 January 2014 via mobile

We usually browse Trip Advisor's ratings before choosing any hotel. But this time we were forced to book such a low rated hotel since our collegue was staying there and, as it was a business trip, staying at the same place was convenient to us. First of all, our experience was not 100% negative and to be honest we didn't... More 

Helpful?
3 Thank Francesca-DM

Travellers are raving about these Geneva hotels

Geneva, Switzerland
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 December 2013

Just few words from my side, I checked in in Diplomate Hotel for 4 days and from the beginning I didnt like it, first I arrived at 12 pm and they made me wait till 2pm because the room was not ready although the hotel was pretty much empty...then I had to leave 100 CHF guaratee for which the indian... More 

Helpful?
3 Thank sadicu
Walton on Thames, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 November 2013

Rough receptionist, very unfriendly. Took my money through the reservsation and upon arrival was told that no reservation has been made despite me showing the hotel voucher. Then was left with no option but sleep in my car. Then to add insult to injury was sent a survey to rate the hotel! Never again in a Best Western!!!

Review collected in partnership with Best Western

Helpful?
5 Thank Daniel Mr B
Antwerpen
Level Contributor
159 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 29 November 2013

When you walk into the lobby it feels like a time warp into the fifties. The rooms are clean but with an outdated feel to it. You are very close to the lake and a lot of good restaurants. The breakfast is complete and well done. I would have liked a gym but I guess this is not standard practice... More 

Helpful?
1 Thank stefkes
London, United Kingdom
Level Contributor
49 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 17 October 2013

15 minutes to checkin with no acknowledgement or apology for the delay. Minimal staff. Compact rooms, but clean. Basic toiletries. Make sure you bring everything as the rest you have to pay for The radiator turns off but the big heating pipes do not and so the room was very hot. The A/C would not cool it down and so... More 

Helpful?
1 Thank ThamesViewE14
Geneva
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2013

I cannot find words to describe the terrible reception on arrival. Allocated room (401) not made up at 6 pm! Complained and after one hour arguing and discussing with the receptionist were finally given a clean room (101) at 7 pm. The following day the room was not made up at 3 pm.

Review collected in partnership with Galahotels.com

Helpful?
1 Thank Stewart Barry M
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 July 2013

Entering one's room in this hotel is like stepping back to the 1980's. It seems that the management did not notice, or bother, with any hotel standards developed in the past 30 years. The beds are covered with blankets that triggered a number of allergies that I had never been aware of in my life. The tv was in color,... More 

Helpful?
1 Thank Stiris
London
Level Contributor
67 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 21 June 2013

A functional, practical hotel set in a very good location around 15 minutes walk from Geneva's old town. Friendly staff, small rooms but value for money in an expensive city. Remember to ensure the hotel provides you Geneva's free daily travel card .

Helpful?
Thank LondonRomey
London, United Kingdom
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 March 2013

After reading all the bad reviews I was very pleasantly surprised. The room was very comfortable and had a big double bed and new bath and toilet. The staff were so helpful. I would definitely recommend to anyone staying in that area in Geneva

Helpful?
Thank eli h

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hotel Diplomate

Address: rue de la Terrassiere 46, Geneva 1207, Switzerland (Formerly BEST WESTERN Hotel Diplomate)
Region: Switzerland > Canton of Geneva > Geneva
Price Range: RM590 - RM920 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Diplomate 4*
Number of rooms: 46
Reservation Options:
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Also Known As:
Best Western Diplomate
Geneva Best Western
Best Western Geneva
Hotel Style:
#38 Luxury Hotel in Geneva
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Questions & Answers

Questions? Get answers from Hotel Diplomate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was at 3nd floor; it was comfy and better looking than the one below (2nd floor, where my colleague stayed); but the wi-fi was poor at all floors.”
 of 5 bubbles oana_redinciuc, 21 Mar 2015 | Read review
“Don't go to a room facing the Terraserie road, it is quite busy and noisy. There is a tram each couple of minutes at least.”
 of 5 bubbles 349GeorgeP, 2 Mar 2014 | Read review
“Choose another hotel”
 of 5 bubbles sadicu, 15 Dec 2013 | Read review
“Do not get a room on the front as you need the window open and they are straight onto a busy street”
 of 5 bubbles ThamesViewE14, 16 Oct 2013 | Read review
“Try to get a room as high as possible, to minimize the street noise.”
 of 5 bubbles Stiris, 2 Jul 2013 | Read review
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