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Hotel Les Arcades

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#51 of 108 Hotels in Geneva
Certificate of Excellence
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Hotel Les Arcades
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187 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Reviewed 3 weeks ago

Can't fault the hotel. For the price, it was very very good value. Clean and attractive. Great location and the staff were very helpful. I had to get a credit card sent to the hotel and they were happy to let me work on my computer all day long after I'd checked out. They insisted I sat somewhere more comfortable...

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Helpful?
Thank Mark S
Melbourne, Australia
Reviewed 23 October 2016

This hotel is good value for money, particularly for Geneva. Our room was an acceptable size without being too small. Very clean and comfortable. Bathroom was quite modern. Breakfast was included in the price which is the exception in Geneva. Cheeses, boiled eggs, cereals, bread, fruit, yogurt and croissants provided. There was also a capsule coffee machine. Weather was unseasonably...

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Thank whippetlady
Zurich, Switzerland
Reviewed 13 August 2016

Excellent stay and great staff We are really surprised by this negative comment. We just checked out today and had no problem with our invoice. We made the reservation through Booking.com and were explained that the provision covering the first night was not charged and was not charged indeed. Not fair to insult such a nice staff who made our...

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1Thank Nicolas0312
Reviewed 11 August 2016 via mobile

I booked the hotel using booking.com for two nights, they instantly charged me for one night as an insurance, when I went there at July 22nd they told me that I have to pay for 2 nights, I told them that I've been already charged with one night so I have only one night left to pay, they told me...

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Helpful?
Thank Mostafa S
dominiquegolay, Owner at Hotel Les Arcades, responded to this review

You have never been robbed in my hotel. Sixmultipay, the worldwide credit card company, confirmed to me once again that your provision was released and never charged. You only paid the stay and you could had received all proof of this mater through Booking.com. Owner of the hotel - D. Golay

Rupperswil, Switzerland
Reviewed 13 July 2016 via mobile

Really great hotel. Ideal for short trips. Near the railway. Very clean. Charming hosts and a breakfast which is absolutly okay for the room prize. We really enjoyed the stay. Would we come back? Definitivly!

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Thank Daniela K
Sarajevo, Bosnia and Herzegovina
Reviewed 21 March 2016

This is a very nice hotel and I would book it again. Here is why. It is a small cosy hotel at the very centre of Geneva. No particular luxury, but with everything you may need while staying at the hotel. This of course in case you are not originally looking for luxury. Before arrival, the hotel sent to me...

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Thank Samira S
Reviewed 30 January 2016

Kept awake on 3 consecutive nights by noise from machine whirring and buzzing somewhere in the middle of the hotel. I'm at a loss how anyone gets a nights sleep here. Room was shabby, towels ancient - at the least the staff were friendly.

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Thank Edward B
london
Reviewed 5 November 2015

This hotel is everything I didn't expect being a veteran of Geneva hotels : friendly with big rooms, excellent service, an excellent breakfast buffet, quiet and well located. I would definately recommend any visitors to Geneva to stay here. It is not only well priced but a welcoming, well located hotel.

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2Thank Korshka
Singapore
Reviewed 30 October 2015

Located across from the train station with lots of places to ear nearby. The rooms are old but clean and comfortable. Staff are helpful and breakfast is good enough. A big downside is the exceptionally slow wifi connection. By Geneva standards this is a bargain.

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Thank ajuniaxis
Reviewed 19 October 2015

I was in Geneva on this trip for nearly two weeks. I have stayed at nearly 10 other locations in Geneva over the last 15 years so have a good feel for the town. I made a last minute reservation at a very busy time so was glad to get a decently priced hotel. I dreaded the noise, which I...

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1Thank 775junel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel is located opposite Cornavin train station and close to all public transportation, within 10 minutes by bus to all International Organisations, and walking distance to the lake and Old City. Friendly and cosy atmosphere. A complimentary nice continental breakfast is offered by the hotel. Free WIFI ... more   less 

Additional Information about Hotel Les Arcades

Address: place de Cornavin 14-16, Geneva 1201, Switzerland
Region: Switzerland > Canton of Geneva > Geneva > Cornavin
Price Range: RM413 - RM831 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Les Arcades 2*
Number of rooms: 28
Reservation Options:
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Also Known As:
Les Arcades Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Les Arcades staff and other travellers.
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Questions? Get answers from Hotel Les Arcades staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't book here”
 of 5 bubbles 218edwardb, 29 Jan 2016 | Read review
“My room faced the busy train station and was totally tranquil”
 of 5 bubbles Korshka, 5 Nov 2015 | Read review
“Ask for a room away from the train station if you open windows at night.”
 of 5 bubbles 775junel, 18 Oct 2015 | Read review
“Request a quiet room, at the back of the hotel.”
 of 5 bubbles mbbowraville, 18 Jan 2015 | Read review
“Please save your nerves and stay away from this place.”
 of 5 bubbles 978janet, 4 Jan 2015 | Read review
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