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Hotel Les Arcades

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#53 of 106 Hotels in Geneva
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Les Arcades
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192 Reviews from our TripAdvisor Community

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Showing 109: English reviews
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Reviewed 15 February 2017 via mobile

The staff in this hotel are very friendly and willing to help with anything. The rooms are very clean and quiet, so you cannot hear the noise from the street or train station. The breakfast is continental, very nice and sets you up for the day. Would definitely stay again.

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Helpful?
Thank Izzy G
dominiquegolay, Owner at Hotel Les Arcades, responded to this review

Dear Customer, Thank you for taking the time to share with us your impressions through Tripadvisor. I am delighted that you enjoyed the atmosphere, the warming welcome as well as the service offered by our staff. Please note that I have shared your comments with my teams who have been very affected. I hope to have the pleasure of welcoming...

Fareham, United Kingdom
Reviewed 10 February 2017

This was a fantastic stay: the hotel is immediately opposite the station, with loads of trams & buses. We were warmly welcomed and nothing seemed too much trouble. Our room was clean, nicely decorated, and quiet (we were at the back). Breakfast is generous - platters of cheese, ham, smoked salmon with boiled eggs: lots of fresh fruit slices, a...

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Helpful?
1Thank Christine L
dominiquegolay, Owner at Hotel Les Arcades, responded to this review

Dear Customers, We are most pleased to hear that you enjoyed your stay with us. We also had the great pleasure to welcome such nice guests like you and your sister. Your lovely comment has been forwarded to all team members. We all look forward to seeing you next time during your visit in Geneva. Best regards,

Reviewed 14 November 2016

Can't fault the hotel. For the price, it was very very good value. Clean and attractive. Great location and the staff were very helpful. I had to get a credit card sent to the hotel and they were happy to let me work on my computer all day long after I'd checked out. They insisted I sat somewhere more comfortable...

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1Thank Mark S
Melbourne, Australia
Reviewed 23 October 2016

This hotel is good value for money, particularly for Geneva. Our room was an acceptable size without being too small. Very clean and comfortable. Bathroom was quite modern. Breakfast was included in the price which is the exception in Geneva. Cheeses, boiled eggs, cereals, bread, fruit, yogurt and croissants provided. There was also a capsule coffee machine. Weather was unseasonably...

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Helpful?
Thank whippetlady
Zurich, Switzerland
Reviewed 13 August 2016

Excellent stay and great staff We are really surprised by this negative comment. We just checked out today and had no problem with our invoice. We made the reservation through Booking.com and were explained that the provision covering the first night was not charged and was not charged indeed. Not fair to insult such a nice staff who made our...

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1Thank Nicolas0312
Reviewed 11 August 2016 via mobile

I booked the hotel using booking.com for two nights, they instantly charged me for one night as an insurance, when I went there at July 22nd they told me that I have to pay for 2 nights, I told them that I've been already charged with one night so I have only one night left to pay, they told me...

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Helpful?
Thank Mostafa S
dominiquegolay, Owner at Hotel Les Arcades, responded to this review

You have never been robbed in my hotel. Sixmultipay, the worldwide credit card company, confirmed to me once again that your provision was released and never charged. You only paid the stay and you could had received all proof of this mater through Booking.com. Owner of the hotel - D. Golay

Rupperswil, Switzerland
Reviewed 13 July 2016 via mobile

Really great hotel. Ideal for short trips. Near the railway. Very clean. Charming hosts and a breakfast which is absolutly okay for the room prize. We really enjoyed the stay. Would we come back? Definitivly!

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Thank Daniela K
Sarajevo, Bosnia and Herzegovina
Reviewed 21 March 2016

This is a very nice hotel and I would book it again. Here is why. It is a small cosy hotel at the very centre of Geneva. No particular luxury, but with everything you may need while staying at the hotel. This of course in case you are not originally looking for luxury. Before arrival, the hotel sent to me...

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Helpful?
Thank Samira S
Reviewed 30 January 2016

Kept awake on 3 consecutive nights by noise from machine whirring and buzzing somewhere in the middle of the hotel. I'm at a loss how anyone gets a nights sleep here. Room was shabby, towels ancient - at the least the staff were friendly.

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Thank Edward B
london
Reviewed 5 November 2015

This hotel is everything I didn't expect being a veteran of Geneva hotels : friendly with big rooms, excellent service, an excellent breakfast buffet, quiet and well located. I would definately recommend any visitors to Geneva to stay here. It is not only well priced but a welcoming, well located hotel.

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2Thank Korshka

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel is located opposite Cornavin train station and close to all public transportation, within 10 minutes by bus to all International Organisations, and walking distance to the lake and Old City. Friendly and cosy atmosphere. A complimentary nice continental breakfast is offered by the hotel. Free WIFI ... more   less 

Additional Information about Hotel Les Arcades

Address: place de Cornavin 14-16, Geneva 1201, Switzerland
Region: Switzerland > Canton of Geneva > Geneva > Cornavin
Price Range: RM488 - RM760 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Les Arcades 2*
Number of rooms: 28
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Also Known As:
Les Arcades Hotel
Hotel Style:
#5 Best Value Hotel in Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Les Arcades staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't book here”
 of 5 bubbles 218edwardb, 29 Jan 2016 | Read review
“My room faced the busy train station and was totally tranquil”
 of 5 bubbles Korshka, 5 Nov 2015 | Read review
“Ask for a room away from the train station if you open windows at night.”
 of 5 bubbles 775junel, 18 Oct 2015 | Read review
“Request a quiet room, at the back of the hotel.”
 of 5 bubbles mbbowraville, 18 Jan 2015 | Read review
“Please save your nerves and stay away from this place.”
 of 5 bubbles 978janet, 4 Jan 2015 | Read review
5 of 5