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Traveller (99)
Room & Suite (50)
Dining (2)
Ratings and reviews
#60 of 109 Hotels in Geneva
  • Excellent14%
  • Very good44%
  • Average34%
  • Poor6%
  • Terrible2%
Travellers talk about
“department store”(18 reviews)
“train station”(24 reviews)
“single bed”(8 reviews)
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What's included
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
Dry Cleaning
Wheelchair Access
Business Centre
3 Star Hotel
Our family-run 3-star hotel is located in the heart of the city on the right bank of Lake Geneva. Enjoy a prime location for visiting Geneva. Our hotel is close to the old town, the cathedral and the English garden with its flower clock and water jet. In summer, its close proximity to...
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Location and contact
rue Rousseau 34, Geneva 1201, Switzerland
4.1 km to Geneve-Cointrin Airport
295 restaurants are within a 0.5 km radius
1.1 km from Patek Philippe Museum
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30 Jul31 Jul
1 room, 2 adults, 0 children
Standard Room
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Reviews (319)
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All reviewsdepartment storetrain stationsingle bedpoor wififree public transportation cardplenty of hot watercroissantsearly hoursold townthree starvery clean hoteldouble roomcontinental breakfastlake genevawifi connectioncity centrethe location is perfect
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1 - 5 of 198 reviews
Reviewed 1 week ago

the service was excellent from the time i stepped in. front desk was super helpful. location of this place is unbeatable. they also have a super nice sitting area in the lobby which i used to hang out with some friends who were also in...More

Thank cc12342015
A TripAdvisor Member
Reviewed 3 weeks ago via mobile

Stayed one night at Hotel Excelsior Geneva. Very close to main train station, the lake and shops, all within walking distance. The room is lovely- newly renovated, clean and spacious. The balcony allowed us to enjoy snacks and beer with nice view. Staff are very...More

Thank A TripAdvisor Member
Reviewed 10 June 2018

Inflexible and not accommodating to their customers. I will never book this hotel again, not even for a single stop in case of emergency. A bad attitude doesn't seem to be the only Problem of the Hotel if you look the reviews.

1  Thank Florian M
Reviewed 2 June 2018

We stayed at the Excelsior for 3 days during a business trip and it was superb. The location is perfect- a 4 minute walk to the central train station and across the street from a supermarket. They gladly supplied substitutes for whatever was missing from...More

1  Thank Nocturn16
Reviewed 1 June 2018

The hotel is located near the train station and just opposite Manor department store. The room was small but clean. The staffs were very friendly and willing to help in any way during my stay. However, the key and elevator system were 'ancient' haha.

Thank Terrylia
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Our family-run 3-star hotel is located in the heart of the city on the right bank of Lake Geneva. Enjoy a prime location for visiting Geneva. Our hotel is close to the old town, the cathedral and the English garden ...More with its flower clock and water jet. In summer, its close proximity to the lake is great for cooling off or enjoying the many events organised around its banks. A multitude of restaurants, cinemas and shows, such as the Grand Theatre or BFM are only a few minutes away and will provide ample entertainment for your evenings. For shopping, Hotel Excelsior is just a few hundred metres from the famous rue du Rhône and rue du Marché where you can enjoy the many boutiques and shopping centres, not to mention the Manor department store located just opposite our hotel. The nearby no. 5 bus stop, less than 20 metres from the Hotel Excelsior, will take you to the Convention and Conference Centre (CICG, Palexpo) as well as several international organisations in less than 15 minutes. Less
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Suites
Hotel Amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Room types
Non-Smoking Rooms, Suites
Hotel class
Room types
Non-Smoking Rooms, Suites
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (99)
Room & Suite (50)
Dining (2)
Family and Play Areas (1)
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Room Tips
"Ask for a room on the courtyard."
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"Room 40 has view to rue Rousseau. Quiet at weekend. Cannot comment on weekdays. Some noise from plumbing from..."
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"Front facing rooms have a street view."
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"Based on my room, I suggest getting a good room at another hotel."
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