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Hotel des Balances

Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (629)
Room & Suite (274)
Dining (61)
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09/04/2017 10/04/2017
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    Overview

    • Excellent64%
    • Very good27%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “the river” (239 reviews)
    “old town” (143 reviews)
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    4 Star Hotel
    All hotel details
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews the river old town complimentary cocktail a river view room beautiful hotel jesuit church l'occitane toiletries welcome drink perfect location little touches small balcony each evening air conditioning junior suite hotel bar fifth floor beautiful room would highly recommend this hotel swans reuss
    Reviewed 2 days ago

    I stayed here in April 2016 and have already booked my trip for 2017. Beautiful property with views of the lake. Two areas of improvement I can comment on - 1. Service. Staff lacks efficiency, attention to detail and general hospitable attitude. 2. We booked...More

    Helpful?
    Reviewed 1 week ago

    The location is superb and so are the amenities in the room. Walking distance from all major attractions. Loved the attached balcony. Wouldnt stay anywhere else in Lucerne.room size was a bit small for people with big suitcases

    Review collected in partnership with this hotel
    Helpful?
    Response from Balances, Guest Relations Manager at Hotel des Balances

    Thanks a lot for your very good rating, dear Bindiya B! We are pleased that you loved staying with us and that you enjoyed your time in Lucerne. We are looking forward to your return.

    Reviewed 1 week ago

    Everything very much appreciated. The only fact about the bed, pillow and blankets. Too hard on bed, pillows too soft and too warm blanket. It is a situation that is found in many northern country; you could offer the alternative of different types of pillows...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Balances, Guest Relations Manager at Hotel des Balances

    Thank you very much for your feedback and your fabulous rating, dear alberto_pagani0! It is great to hear that you appreciated your stay with us . We hope we can soon welcome you again.

    Reviewed 1 week ago via mobile

    Hotel is beautiful and it really couldn't be faulted on the cleanliness, decor, service and the bar/restaurant. However even though it wasn't summer time, we suffered during the night due to it being intensely hot. No aircon and we woke up several times because we...More

    Helpful?
    Response from Balances, Guest Relations Manager at Hotel des Balances

    Thanks a lot for your good rating and your feedback, dear g60kg! We are happy that you appreciated our hotel as well as our service. We are currently evaluating the possibility of an aircon installation. It would be great to welcom you again with us.

    Reviewed 2 weeks ago

    We came to Lucerne as a last minute stop on our trip, and I'm so glad we found this hotel! The front desk staff was spectacular, public areas immaculate and luxurious, location convenient, and the room and view of Lucerne were fabulous! We had a...More

    Helpful?
    Response from Balances, Guest Relations Manager at Hotel des Balances

    Many thanks for this excellent review, dear Schlevan! We are delighted that you very much enjoyed staying with us and that you had a great time experiencin Lucerne. It would be our pleasure to soon welcome you again.

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Photos
    Traveller (629)
    Room & Suite (274)
    Dining (61)
    Pool & Beach (4)
    Nearby
    Nearby Restaurants
    Hotel des Balances
    394 reviews
    .02 km away
    Mamma Leone
    328 reviews
    .10 km away
    Zunfthausrestaurant Pfistern
    605 reviews
    .09 km away
    Mill'Feuille
    151 reviews
    .11 km away
    Nearby Attractions
    Chapel Bridge (Kapellbrucke)
    3,792 reviews
    .19 km away
    Old Town Lucerne
    1,771 reviews
    .12 km away
    The Rosengart Collection
    489 reviews
    .31 km away
    Spreuer Bridge
    376 reviews
    .22 km away
    Questions & AnswersAsk a question
    bethie333
    Do all the Junior Suites have balconies?
    17 March 2017|
    Answer
    Response from Philip V | Reviewed this property |
    Hi I believe they do, the views across the lake, Lucerne and beyond to Mount Pilatus are wonderful
    0
    Votes
    Kim Y
    Hi, Does your double room offer the option to split the beds into two twins? Thanks!
    6 March 2017|
    Answer
    Response from Balances | Property representative |
    Hi, Yes it is possible to arrange twin beds in our double rooms. Best regards.
    0
    Votes
    Google Translation
    Cardi1
    Do you have a set evening meal for guests staying at the hotel and, if so, how much is it? Thank you
    20 February 2017|
    Answer Show all 3 answers
    Response from Balances | Property representative |
    Hello Thank you for your message. No, we do not have half board. But we have an à la carte restaurant. Best regards Leonie Tschopp Front Office
    0
    Votes
    Google Translation
    Room Tips
    "Go for a higher category room!"
    travellingah, 1 day agoRead review
    "Get a room with a balcony overlooking the river."
    Schlevan, 19 days agoRead review
    "Definitel opt for a water view room. The views from the hotel are spectacular!"
    Stacey M, 25 days agoRead review
    "Get room with balcony!"
    ECKValleyForge_PA, 1 month agoRead review
    "Loved this place"
    Connie B, 2 months agoRead review
    "Choose a room with river view."
    koen j, 2 months agoRead review
    "Ask for a balcony overlooking the Reuss. You will have a great view of the city and the Lake (well part of..."
    Jack S, 2 months agoRead review
    "The most picturesque are overlook the river. However in the summer -the bar terrace is then below you and..."
    kootenaylass, 3 months agoRead review
    "Ask for a view of the lake and a suite"
    Philip V, 3 months agoRead review
    "Room107 faces the river a few steps down to the room from the elevator"
    lfolsom521, 3 months agoRead review
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