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Ameron Hotel Flora Luzern

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Ameron Hotel Flora Luzern
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1,282 Reviews from our TripAdvisor Community

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Bournemouth, United Kingdom
Reviewed 4 days ago NEW

An extremely functional hotel, with everything you want but demonstrating little staff personality. Good location near city centre only five minutes walk from the main railway station. Decent clean room and public areas and an adequate buffet breakfast.

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Helpful?
Thank d0rsetb0b
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your most appreciated feedback. We are pleased that you enjoyed your overall stay and enjoyed location and your modern guest room.Your hint concerning the personal guest service, will be taken note of. Warm regards, Jessica Ternes and Team

Reviewed 6 days ago NEWvia mobile

I stayed here for 2 nights! Very good service for late check-in. Restaurant opens till 11pm with delicious food. All staffs here are very helpful! I have a very pleasant stay and have no reservation to recommend it to any travellers! A very reasonable price with central location!

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Helpful?
Thank Candy-Fu
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

We are happy that you enjoyed your overall stay at the AMERON Hotel Flora and underligned the warm welcoming service from our team. Your recommendation means a lot to us - a big motivation. Thank you and we would be pleased to have you soon back staying among us, sincerely yours Jessica Ternes and Team

London
Reviewed 1 week ago via mobile

Had a premium room on the top floor which was overall good. The balcony was nice and faced into a courtyard which meant there was no street noise, although the street seemed pretty quiet to me anyhow. Breakfast was good and plenty of choice. A small incident with staff member cutting bread with bare hands and cut her finger but...

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Helpful?
Thank ScottUK
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your detailed feedback. We are very pleased that you enjoyed your overall stay. Please apologize the incident at breakfast - we will definetivly re-train our standards. we do not provide kettles as we have complimentary tea- and coffee maschines in the hotel rooms as well as a hot water station in the restaurant. The maschines...

Wakefield, United Kingdom
Reviewed 2 weeks ago via mobile

My wife and I were in Lucerne just for the carnival and I wanted a conveniently located hotel, so after looking around and reviewing this hotel we booked a premier room. The hotel is located a just few minutes walk from the station and a few minutes walk from the old town, so perfect. We found it easily, our booking...

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Helpful?
Thank Alan C
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your most appreciated and detailed description of your stay among us. We are very happy that you underligned beside the perfect location and the modern guest rooms, our amenities offered and the personal service given. Your compliments are a big motivation for the entire team! Thank you very much once again and we do hope...

Sydney, Australia
Reviewed 3 weeks ago

The hotel was good quality and quite satisfactory. The rooms and the style of the hotel was modern. Service was good and breakfast excellent. The location was close y everything of interest in Lucerne - the Kappelbrucke, the station, the tourist bureau and the lake for cruises.

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Helpful?
Thank Archaeobuff
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your excellent feedback - we are delighted that you enjoyed our new renovated guest rooms as well as the various breakfast offer and the friendly service. We would be pleased to have you soon back staying among us and remain, sincerely yours Jessica Ternes and Team

London, United Kingdom
Reviewed 3 weeks ago

clean and modern room. great people and service and fantastic location - close to station, water, old town - couldn't be better. Breakfast Ok but not fab. Would definitely stay again. Opt for rooms on top floor with balcony.

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Helpful?
Thank RACHAEL D
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your most appreciated recommendation. We are happy that you liked our new renovated guest rooms and enjoyed your stay. We agree, the location ist just perfect! Hope to have the pleasure of welcoming you soon back among us, warm regards Jessica Ternes and Team

Hyderabad
Reviewed 17 February 2017

- The location is superb; small walk away from Lucerne main railway station. We were able to walk to the hotel with our luggage - The rooms were comfortable and hygienic - The check in etc, was smooth and the staff was very friendly

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Helpful?
Thank priyamagarwal
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you so much for your recommendation. We are very happy that you felt very comfortable at any time and appreciated our quality of service. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

Haifa, Israel
Reviewed 14 February 2017

My husband and I stayed at the Ameron Hotel Flora in Luzern for a weekend this month. It was a beautiful and accommodating hotel - easy location 3 minutes' walk from the train station, helpful and friendly 24/7 staff, and luxurious feel. Even though it was in the middle of a loud, bustling city, it was a very quiet place...

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Helpful?
Thank wildfig15
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for taking the time to share your feedback concerning your most recent stay with us at the AMERON Hotel Flora on TripAdvisor. It is with great pleasure to know that you have mostly enjoyed your time with us at the beautiful lake Lucerne. We are happy that you underligend the tranquility even though we are in...

Reviewed 12 February 2017

They are great with service, a beautiful quaint place. The hotel is very well located. they have this lovely lobby. the rooms are good. It's an expensive place but worth it. Though did not try their kitchen.

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Helpful?
Thank Anshika A
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you so much for your recommendation. We are very happy that you felt very comfortable at any time and appreciated our quality of service. Maybe you will find the time to enjoy our brasserie on your next stay :). Warm regards, Jessica Ternes and Team

Memphis, Tennessee
Reviewed 10 February 2017 via mobile

We parked here during our stay in Lucerne. The parking costs were completely outrageous! We paid 51 CHF (roughly $51) for about 21 hours of parking! No rates were posted upon entering the garage at the street level. We recommend parking at Mount Pilatus parking for around 5 CHF for 24 hours and taking the bus into town.

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Helpful?
1Thank Ecriswell7
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your feedback. We deeply regret if did not notice that we do offer special conditions for two nearby parkings (26 or 22 CHF per night). We really try to inform in advance and upon arrival all our hotel guests. Furthermore, the rates are posted at the entry - this is obligated by law. As we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Ameron Hotel Flora is in a prime location, 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It has stylish rooms. You can park your car on site and reach the historic Old Town or the KKL Culture and Congress Centre within a 5-minute walk of the property. The modernly furnished rooms feature air conditioning, minibars and satellite TV. From January-March 2016, guests staying 2 nights or longer receive the two-day Winter Tell Pass, which provides unrestricted access to the public transport and ski lifts in the region. ... more   less 

Additional Information about Ameron Hotel Flora Luzern

Address: Seidenhofstrasse 5 | 6002 Luzern, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: RM634 - RM1,160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameron Hotel Flora Luzern 4*
Number of rooms: 161
Reservation Options:
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Also Known As:
Best Western Flora
Best Western Lucerne
Lucerne Best Western
Hotel Style:
#13 Luxury Hotel in Lucerne
#18 Business Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Ameron Hotel Flora Luzern staff and other travellers.
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Questions? Get answers from Ameron Hotel Flora Luzern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City views”
 of 5 bubbles priyamagarwal, 16 Feb 2017 | Read review
“do not eat at the hotel”
 of 5 bubbles StevePSL, 17 Jan 2017 | Read review
“maybe ask for few of outdoors. we had a view of the entrance to a parking garage, not thrilling but not a make or break”
 of 5 bubbles DanielleGibs, 13 Jan 2017 | Read review
“higher floor”
 of 5 bubbles Purba2013, 19 Dec 2016 | Read review
“Rooms to the street might have issues with the night club next door on weekends.”
 of 5 bubbles pedror35, 9 Dec 2016 | Read review
5 of 5