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Ameron Hotel Flora Luzern

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1,283 Reviews from our TripAdvisor Community

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There are newer reviews for Ameron Hotel Flora Luzern
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Showing 889: English reviews
Johannesburg, South Africa
Reviewed 22 January 2014

What a nice surprise to have such a pretty hotel perfectly located in the center of old town, 2 steps way from everything for very reasonable price. Great service and very good food in the little restaurant. Thank you. Well done.

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Helpful?
1Thank Andrey B
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest we are happy that we were able to exceed your expactations and that you have been even surprised by our quality of service in the hotel as well as in our restaurant. This is a big compliment for the entire team and you can be sure that I will share your words. A big motivation for all of...

Krakow, Poland
Reviewed 20 January 2014

We took premium room, because we noticed that standard room is very small. Room was really nicely decorated and very clean. Bathroom really perfect, because I hate showers - I prefer something between shower and bathtube. We had also coffee machine with 4 complimentary capsules. The hotel has very good location, it's exactly in the center, near train station, river...

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Helpful?
Thank Jo-the-alien
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you so much for your kind words and we are happy to learn that you enjoyed your overall stay. Your 5 points top rating means a lot to us and we would be very happy to welcome you soon back among us. Please note that the parking is a public garage and unfortunately we are not able...

Pittsburgh, Pennsylvania
Reviewed 19 January 2014

Luzern's Ameron Flora Hotel is our invariable choice when we make our annual visit to Luzern, as was the case this year, when we booked a 16-day stay. Close to the train station and the Altstadt, the Flora is ideally located. In addition, the rooms are clean, well-furnished, and quiet, the breakfast is superbly sumptuous, and the hotel staff are...

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Helpful?
2Thank Baf426
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest we are very happy that you share your experiences as a regular guest of the Ameron Hotel Flora with other travellers. Your detailed description means a lot to us and we are sure that it will helps us to gain more Ameron Hotel Flora fans. It's hard to convice guest during a one night stay but it is...

Nairobi, Kenya
Reviewed 15 January 2014

My husband and I stayed here for two nights in December. It was a lovely time of year to be in Lucerne -very festive with the Christmas season, the Christmas market started while we were there. We like the Ameron -we had a great deal, and it was very comfortable, clean, chic and nicely decorated. The staff were friendly -and...

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Helpful?
Thank KTrigs
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for your 5 points rating. This means a big motivation to the entire team. Christmas in Lucerne is a lovely athmoshere and we are happy that you enjoyed our smart services like the hot milk etc. But to be honest, we do not have whirlpools in our bathrooms...here you need to thank somebody else....

Katy, Texas
Reviewed 13 January 2014

we stayed in this hotel with our 22 months baby for 5 nights and it was a nice expeirence. The staff were friendily and helpful, the location is great, 5 mins walk to the train station and starbucks breakfast is good too, they gave my baby balloons every morning:-). Restaurant servicre is a bit slow but nothing too bad.

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Helpful?
Thank just2havefun
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for your nice review. We appreciate your time sharing your experiences with other travellers and we are glad to learn that you enjoyed your overall stay. We would be happy to welcoming you soon back and remain with best regards, Jessica Ternes - General Manager -

Dubai, United Arab Emirates
Reviewed 2 January 2014

We stayed in Ameron Hotel Flora during December 2013. It is very conveniently located very close to the Lucerne Railway Station. The staff was quite friendly and room facilities were very good. The breakfast had excellent variety. Our room with an extra bed was ready by the time we reached the hotel. Overall we had a good experience at Ameron.

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Helpful?
Thank Viraj P
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest we are glad that you shared your positive experiences at the Ameron Hotel Flora with other travellers and we thank you very much for your feedback. We are happy that you enjoyed your overall stay and would be pleased to welcome you back. Best regards, Jessica Ternes and the Flora Team

Des Moines, Iowa
Reviewed 1 January 2014

We stayed in three Premium Double rooms, 417, 423 & 424 one set for 3 guests, for two nights shortly after Christmas 2013. One of the rooms was available when we arrived at 10am so we were able to store our luggage there, the others were ready at 3pm check in, we were grateful they let us into one room...

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Helpful?
1Thank northriver9
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for your top rating and very detailed description of your stay. We are sure that your comments will help other travellers to choose the Ameron Hotel Flora for their stay in Lucerne. Your postive feedback is a big motivation for the entire team as your wellbeeing and satisfaction is our aim. For your future...

Perth, Australia
Reviewed 29 December 2013

Hi, first time doing this, we are in our 50's travelling through Europe. We have had a terrible experience with a previous hotel and thought we would start our review on Hotels. Hotel Flora, very close to the train station, walking distance and also close to the Tourist centre. We had a room on the 5th floor, looking into an...

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Helpful?
1Thank Lee S
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest we are sorry that you have not been satisfied by our room offer at all. Please note that we do have different categories offering different service and benefits. Furthermore, you have the choice between a room facing the street or court. Due to our central location, we are unfortunately not able to offer panoramic mountain and lake views....

Jaipur, India
Reviewed 26 December 2013

Hi, we had stayed in this hotel in month of July, it was very good experience to have this kind of hotel. this hotel is an ideal for Business traveler or for tourist purpose. just 3 Min walk from Station and 5 Min walk from Chappal Bridge( most famous point in lucern). We have transferred our baggage through pvt taxi...

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Helpful?
Thank surendrsharma
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear Mr Sharma thank you very much for your postive review and detailed description. We are happy to learn that you returned home safe and rich on nice souvenirs of Switzerland and the AMERON Hotel Flora. We are glad that we have been a part of your journey and that you have been totally satisfied by our quality of service....

yorkshire
Reviewed 20 December 2013

Unfortunately this was only an overnight stop but the hotel is only a five minute walk from the station and also from the pier where we were to pick up the boat the following morning. Check in was quick and efficient, and the staff welcoming. The room was bigger than I had expected after reading previous reviews, and was clean,...

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Helpful?
2Thank Nomads2
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you so much for your top rating. We are happy that we were even able to exceed your expactions. We are sure that your recommendation and detailed description will hepl other travellers to choose the Ameron Hotel Flora! This means a lot to us and we thank you for your support! Please come back soon! Sincerely yours,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Ameron Hotel Flora is in a prime location, 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It has stylish rooms. You can park your car on site and reach the historic Old Town or the KKL Culture and Congress Centre within a 5-minute walk of the property. The modernly furnished rooms feature air conditioning, minibars and satellite TV. From January-March 2016, guests staying 2 nights or longer receive the two-day Winter Tell Pass, which provides unrestricted access to the public transport and ski lifts in the region. ... more   less 

Additional Information about Ameron Hotel Flora Luzern

Address: Seidenhofstrasse 5 | 6002 Luzern, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: RM654 - RM1,187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameron Hotel Flora Luzern 4*
Number of rooms: 161
Reservation Options:
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Also Known As:
Best Western Flora
Best Western Lucerne
Lucerne Best Western
Hotel Style:
#13 Luxury Hotel in Lucerne
#18 Business Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Ameron Hotel Flora Luzern staff and other travellers.
16 questions
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Questions? Get answers from Ameron Hotel Flora Luzern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor (premium) rooms have a private balcony.”
 of 5 bubbles Mitsos6, 29 Mar 2017 | Read review
“City views”
 of 5 bubbles priyamagarwal, 16 Feb 2017 | Read review
“do not eat at the hotel”
 of 5 bubbles StevePSL, 17 Jan 2017 | Read review
“maybe ask for few of outdoors. we had a view of the entrance to a parking garage, not thrilling but not a make or break”
 of 5 bubbles DanielleGibs, 13 Jan 2017 | Read review
“higher floor”
 of 5 bubbles Purba2013, 19 Dec 2016 | Read review
5 of 5