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CASCADA Hotel

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CASCADA Hotel
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792 Reviews from our TripAdvisor Community

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Showing 504: English reviews
Singapore
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 February 2016

It was easy to find with just a 5-10 mins walk from the train station. It was winter season and they include a free pass for travel within central Swizterland which you can take a boat trip to Mt Rigi or Interlaken if you stay 2 nights or more. The room was ok and the complimentary minibar was really good... More 

Helpful?
Thank RealCritic
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear RealCritic Thank you for your great feedback and the maximum points. We are glad you enjoyed your time at CASCADA and we could surprise and satisfy you with some special amenities. It would be a pleasure to welcome you again at our Hotel. Best regards from Lucerne Your CASCADA Team More 

Orlando, Florida
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 February 2016

We loved everything about this hotel. Location was extremely convenient - just about 5 minute walk to hit main sights. Hotel was clean with nice rooms. Staff was friendly and helpful with questions on Lucerne, Pilatus, and Titlis. Breakfast was very good. Really enjoyed our stay there. It is a little on the expensive side, but everything in Switzerland is.

Helpful?
1 Thank ItsJustMe262
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear guest, thank you very much for your 5 star rating and your lovely words and compliments. We are really happy you enjoyed your time with us. We hope to welcome you again at CASCADA. Best regards from Lucerne More 

Bratislava, Slovakia
Level Contributor
4 reviews
3 hotel reviews
Reviewed 17 January 2016

Me and my colleagues stayed in here just for one night but we had very good experience. The service, rooms named after Swiss landmarks, free non-alcoholic beverages in the minibar and also the hotel restaurant in Spanish style, serving tasty meals as well as nice breakfast. I also liked the location - just a few minutes walk from the city... More 

Helpful?
Thank Peter A
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear Peter, thanks a lot for your great review. We are glad you and your colleagues enjoyed your stay with us. All our rooms are named after a Swiss waterfall, also in the public areas you find waterfalls, As the Waterfall hotel - CASCADA - it is predestined to. Our guests find also a lot of information about the waterfalls... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 January 2016

When we booked this hotel we informed them that we would be on our honeymoon. When we got to the room, we were delighted by the chocolates and decorations in the room! The staff at reception were exceptional - warm, friendly and very helpful, giving us handy advice on how to get to Mount Pilatus and even checking the webcam... More 

Helpful?
Thank Sophia K
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear Sophia, Thank you for your nice words, we are very happy we could surprise you on your honeymoon. We will forward your compliments to our reception team, it's very important for us that our guests feel welcome at CASCADA and keep some nice memories of Lucerne and our hotel. It would be a pleasure to welcome you again. Best... More 

Big Island, Hawai'i
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 January 2016

The hotel is in a great location about a five minute walk on a street that parallels the main station. I felt the area to be safe and convenient to restaurants and the Co-op/Migros. We opted for a superior room and was given one on the 6th floor, if memory serves me right, which comes with a balcony. Our view... More 

Helpful?
Thank eyelanddoc
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear eyelanddoc Thanks a lot for your stunning and detailed report. I can read in your review you enjoyed your stay at CASCADA fully. It's great we could contribute your stay with our offer and amenities. Thank you also for your recommendation. We hope you had a save journey back home with a lot of great impressions. It would be... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 January 2016

A quaint hotel in the center of Lucerne. Quite close to the rail station and the old town shopping area. We found it quite convenient to get around on foot. The rooms were modern and clean, but small. Have nothing to compare with in Switzerland. Bolero, the restaurant on site, had a great menu. We decided to eat there every... More 

Helpful?
Thank Bruce G
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear Bruce G Thank you very much for your great review and the 5 points rating. We are happy you enjoyed your stay. Thanks for your compliments about our restaurant BOLERO it's overwhelming to hear you decided to eat there every night. It would be a pleasure to welcome you again at CASCADA Best regards from Lucerne More 

Melbourne, Australia
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 January 2016

We stayed here for 2 nights. The staff here were really nice and helped advise us on things to do. There was a Spanish restaurant downstairs that was terrific we ate there both nights, breakfast was also good with a buffet of choices. The room had free wifi and good reception, it was nice and very clean, but a bit... More 

Helpful?
Thank Stephanie V
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear Stephanie, thanks a lot for your great review and your recommendation. In the whole hotel and also in the restaurant we provide free highspeed w-lan for our guests. Thanks for the compliments for our Spanish restaurant BOLERO. This summer we will renovate the restaurant, then it will be more authentic with more typical spanish dishes. It would be a... More 

Zurich
Level Contributor
133 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 6 January 2016

Booked the Cascada to attend a private function nearby. Was a bit difficult to find the entrance to their car park due to construction work, but a call resolved this. Room was functional and I had a good sleep. Staff seemed a bit reserved, but nevertheless efficient. However, I considered the price point slightly too high for what I got... More 

Helpful?
Thank aferret
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear aferret, thank you for your good feedback although we could not satisfy you with our offer and the amenities. The parking situation is not that optimal here nearby, and not really cheap. Our room rates change after the demand and in high season the rate is higher. Nevertheless we hope you enjoyed the stay and the wonderful city of... More 

Wroclaw, Poland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 December 2015

The hotel room was fair size and clean. We enjoyed breakfast at the Bolero restaurant on site. There is limited parking in the courtyard. The hotel is very well located in walking distance from the rail station, lake and city centre. The staff are friendly and helpful. This hotel is the perfect stay in Lucerne.

Helpful?
2 Thank ahterente
State of Sao Paulo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 December 2015

I don't have words enough to describe how nice Cascada is! Great location and staff, super clean and cozy accommodations! I highly recommend it! The location is perfect, walking distance to the train station.

Helpful?
1 Thank superhappydede

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
CASCADA Hotel is a modern 4**** non-smoking city hotel which is centrally located near the trainstation. A few minutes walk away from the lake, the Old Town, the KKL and Lucerne's main attractions. All 66 rooms have been renovated recently, and are named and decorated after a Swiss waterfall. The rooms are equipped with bath or shower/toilet, air conditioning, Flatscreen-TV, Safe, kettle with tea and coffee, hair dryer, vanity mirror and Minibar with some free drinks. Throughout the hotel high-speed wireless LAN is available for free. The Spanish BOLERO restaurant is well known in Lucerne. The restaurant offers various specialities from the spanish and hispanic culture like Paella, Mejillones, Tortilla und Fajitas. Daily from 5 pm to 11 pm you can help yourself from the tasty Tapas buffet. Enjoy your time in the warm and exceptional ambience of the mediterranean BOLERO with it's hospitable and friendly staff. ... more   less 

Additional Information about CASCADA Hotel

Address: Bundesplatz 18, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: RM664 - RM1,249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CASCADA Hotel 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Cascada Hotel Lucerne
Hotel Style:
#5 Family Hotel in Lucerne
#6 Business Hotel in Lucerne
#7 Luxury Hotel in Lucerne
#9 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from CASCADA Hotel staff and other travellers.
11 questions
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Rogers, Arkansas
Houston, Texas
over a year ago
Melbourne, Australia
Canton of Lucerne, Switzerland
over a year ago

See all questions (11)

Questions? Get answers from CASCADA Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms next to the elevator.”
 of 5 bubbles JohnXos, 28 Nov 2016 | Read review
“Room 505 has a nice sitting area and is very quiet.”
 of 5 bubbles 742dianec, 7 Nov 2016 | Read review
“Rooms not facing the main road are quiet.”
 of 5 bubbles bernardt906, 1 Nov 2016 | Read review
“Walking distance from the railway station.The room is equipped with European standard electric socket close to the bed !!!”
 of 5 bubbles rzabkiewicz1, 31 Oct 2016 | Read review
“Higher rooms are nice view”
 of 5 bubbles r0bam, 10 Oct 2016 | Read review
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