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07/05/2017 08/05/2017
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    Hotel Astoria

    Pilatusstrasse 29, Lucerne 6003, Switzerland
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$46 US$306US$260View Deal
    US$306US$260View Deal
    US$306View Deal
    Traveller (182)
    Room & Suite (69)
    Dining (19)
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    Overview

    • Excellent24%
    • Very good41%
    • Average23%
    • Poor7%
    • Terrible2%
    Travellers talk about
    “rooftop bar” (17 reviews)
    “chapel bridge” (27 reviews)
    Free Wifi
    Restaurant
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 6 days ago via mobile

    We stayed at the Hotel Astoria for three nights as part of an "add on" to our Rhine River cruise. I liked everything about the Hotel, especially its central location. We were able to walk to almost everything we wanted to do. The rooms were...More

    Helpful?
    Response from astorialuzern, Quality Management at Hotel Astoria

    Dear SeekingKate Thank you very much for your great feedback! We are happy to hear that you appreciated our service. It is our everyday passion to give guests a great time; starting at the entrance and finishing with a positive and memorable experience. All the...More

    Reviewed 2 weeks ago via mobile

    We came as part of a tour. Hotel was by the far the premier hotel of our tour. Marble bathrooms. Ultra clean and extra long bed. Even had a luxurious leather couch. Close to everything downtown and the Chapel bridge. Breakfasts were excellent. Rooms are...More

    Helpful?
    Response from astorialuzern, Quality Management at Hotel Astoria

    Dear Rick W Thank you very much for your great feedback! We are happy to hear that you appreciated our service. It is our everyday passion to give guests a great time; starting at the entrance and finishing with a positive and memorable experience. We...More

    Reviewed 4 weeks ago

    I stayed for three nights, and it was one of my worst experience so far. Very small room with broken, noisy air conditioner, no complimentary water, no kettle or coffee machine and when I asked the front desk for hot water they told me to...More

    Helpful?2  
    Response from astorialuzern, Quality Management at Hotel Astoria

    Dear Behnam V We thank you for your stay at Hotel Astoria Lucerne and taking the time to give us your important feedback. We are very sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. We assure...More

    Reviewed 4 weeks ago

    Close to Downtown, just a short walk from the lake, this is a modern and quite stylish hotel with nice restaurants and a fancy terrace on top, to get a drink at the happy hour. Price is adequate, not outstanding in the overall pricey Luzern....More

    Helpful?
    Response from astorialuzern, Quality Management at Hotel Astoria

    Dear Pietro D Thank you for your detailed and interesting review about your experience at Hotel Astoria. We are happy to hear that you appreciated our service. It is our everyday passion to give guests a great time; starting at the entrance and finishing with...More

    Reviewed 11 March 2017

    Very good option for a short business trip to Lucerne Rooms are essential but very clean in good shape In the city center and very close to plenty of restaurants, train station, etc Good value for moneyMore

    Helpful?
    Response from astorialuzern, Quality Management at Hotel Astoria

    Dear testaran Thank you for your wonderful feedback here on TripAdvisor and for your stay at Hotel Astoria. We all hope that you arrived save back at home, with good memories of your trip to Lucerne and are looking forward to welcoming you soon again!...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$176 - US$351 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Business Hotel in Lucerne
    • #16 Luxury Hotel in Lucerne
    Photos
    Traveller (182)
    Room & Suite (69)
    Dining (19)
    Hotel & Grounds (144)
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    Questions & AnswersAsk a question
    ilyhoch
    Hi Is hair dryer provided at the hotel?
    22 November 2016|
    Answer Show all 3 answers
    Response from astorialuzern | Property representative |
    Dear ilyhoch Thank you very much for your interest that you show in our Hotel Astoria! We have an hair dryer in every room. We are looking forward to welcoming you soon and wish you a nice day! Best... More
    0
    Votes
    Google Translation
    Marnette S
    4 of us (2 women in 2, two-bedded rooms) will be part of the Gate 1 Travel group staying at the hotel November 24 and 25. I'm concerned about reviews mentioning that some rooms do not have bathroom doors for privacy. How can I be assured that we will be assigned to rooms with bathroom privacy and also in a quiet part of the hotel away from club noise? Thank you for your reply.
    5 October 2015|
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    SGKlausner
    Do you have a sauna or steam room or is there one nearby?
    22 September 2015|
    Answer
    Response from astorialuzern | Property representative |
    Dear SGKlausner Thank you very much for your interest that you show in our Hotel Astoria. Unfortunately we do not have a sauna or steam room. But the Hotel Schweizerhof, 15 minutes walking or 8 minutes with the bus, offers... More
    0
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    Google Translation
    Room Tips
    "On 4Th floor ,still hear Disco Music and Stop you from Sleeping"
    Read review
    "Ask for rooms in the new wing"
    Read review
    "Stay below the 6th floor on weekends or noise from the Penthouse Club will disturb your sleep."
    Read review
    "A little noise on the street side with your window open"
    Read review