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    Hotel Astoria

    Pilatusstrasse 29, Lucerne 6003, Switzerland
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    30/12/2017 31/12/2017
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    US$236
    US$207
    SAVE US$29
    US$235
    Traveller (246)
    Room & Suite (93)
    Dining (23)
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    Overview
    • Excellent24%
    • Very good43%
    • Average23%
    • Poor8%
    • Terrible2%
    Travellers talk about
    “rooftop bar” (29 reviews)
    “la cucina” (5 reviews)
    “train station” (37 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Rooftop Bar
    Fitness centre
    Concierge
    4.0 Star Hotel
    All hotel details
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    Rooms
    30 Dec31 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (546)
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    361 - 365 of 369 reviews

    Reviewed 26 May 2014

    We stayed here with a tour group. They moved our group to the 2nd floor so we would be away from the road noise and the public top floor bar which we noted had disturbed other guests in the past. Despite double glazing on the...More

    4  Thank Les6447
    Response from astorialuzern, QUALITY MANAGEMENT at Hotel AstoriaResponded 13 June 2014

    Dear Les6447, We would like to thank you for your stay at our Hotel Astoria in Lucerne and your online feedback. First of all, we apologize for disappointing you during your stay. However, your feedback will help us to improve and question our services constantly....More

    Reviewed 24 May 2014

    Stayed here two nights with our tour group. What a beautiful Hotel! We enjoyed our stay here and the breakfast was very good. lot to choose from and the waitstaff were awesome. We had breakfast at the Cuccina..hope that is correct and dinner downstairs. Had...More

    Thank Cookieran
    Response from astorialuzern, QUALITY MANAGEMENT at Hotel AstoriaResponded 27 May 2014

    Dear Cockieran, We are pleased that you enjoyed your time at the Hotel Astoria here in Lucerne and thank you that you are taking the time to give us your great feedback on tripadvisor. Feedback like yours is what motivates us to continue improving, in...More

    Reviewed 22 May 2014

    We stayed at the Astoriai Lucerne Switzerland for 2 nights at the beginning of May. The hotel is within walking distance of the lake abnd near a rail station. the rooms are small, as are most hotels in Europe, but the beds were comfortable. They...More

    Thank travelcrazy51
    Response from astorialuzern, QUALITY MANAGEMENT at Hotel AstoriaResponded 27 May 2014

    Dear travelcrazy51, We are happy that your enjoyed your stay in Lucerne and our central Location. Even more we regret that the food quality has not permitted your husband. We assure you to take your valuable feedback seriously. It helps us to improve our grade...More

    Reviewed 16 May 2014

    The hallway was very small it was so hard for us to walk with our luggage. I had an allergic reaction with the food that one of the restaurants downstairs (not sure though if it was related with the hotel). But the hotel staff were...More

    1  Thank olivia1128
    Response from astorialuzern, QUALITY MANAGEMENT at Hotel AstoriaResponded 27 May 2014

    Dear Olivia1128, Thank you for your stay at the Hotel Astoria. It is feedback such as yours that helps us to improve our service and quality. We hope that you could recover from your allergic reaction and arrived safe at home. As we do not...More

    Reviewed 25 April 2014

    we didnt like the fact that the air conditioner wasnt working. according to the hotel, taking in outside air and maintaining 22 degrees celsius is called air conditioner.. also if we tried to open the window it only opened 4 inches coz they had locked...More

    7  Thank doggydogg_01
    Response from astorialuzern, QUALITY MANAGEMENT at Hotel AstoriaResponded 6 May 2014

    Dear doggydogg_01, We would like to thank you for your stay at our Hotel Astoria in Lucerne feedback. First of all, we apologize for disappointing you during your stay. Your feedback will help us to improve and question our services constantly. So we thank you...More

    Hotel des Balances
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    Renaissance Lucerne Hotel
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    Ameron Hotel Flora Luzern
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$147 - US$328 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Luxury Hotel in Lucerne
    • #16 Business Hotel in Lucerne
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Ctrip TA, Travelocity, TripOnline SA, Orbitz, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your Hotel Astoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Canton of Lucerne >
    • Lucerne
    • Also Known As
    • Astoria Hotel Lucerne
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    Traveller (246)
    Room & Suite (93)
    Dining (23)
    Hotel & Grounds (193)
    Bathroom (22)
    Business Centre & Event Rooms (2)
    Nearby
    Renaissance Lucerne Hotel
    961 reviews
    .15 km away
     
    Ameron Hotel Flora Luzern
    211 reviews
    .30 km away
     
    Hotel des Balances
    1,133 reviews
    .37 km away
     
    Hotel des Alpes
    1,025 reviews
    .47 km away
     
    Nearby Restaurants
    Made in Sud
    124 reviews
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    Restaurant La Cucina
    1,067 reviews
    .01 km away
    Pacifico
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    Restaurant Thai Garden
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    .02 km away
    Nearby Attractions
    SkyGlide Paragliding Lake Lucerne
    85 reviews
    .23 km away
    Chapel Bridge (Kapellbrucke)
    4,623 reviews
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    Old Town Lucerne
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    Ask a question
    Questions & Answers
    Clara T
    11 October 2017|
    Answer
    Response from astorialuzern | Property representative |
    Dear Clara T Thank you very much for your message and your interest that you show in our Hotel Astoria. Unfortunately we do not have electric kettles at all. But you can get hot water in our coffee shop which is open daily... More
    0
    Votes
    Google Translation
    ilyhoch
    22 November 2016|
    AnswerShow all 4 answers
    Response from astorialuzern | Property representative |
    Dear ilyhoch Thank you very much for your interest that you show in our Hotel Astoria! We have an hair dryer in every room. We are looking forward to welcoming you soon and wish you a nice day! Best... More
    0
    Votes
    Google Translation
    Room Tips
    "Room 238 was spacious, welcoming, quiet and had street views."
    Read review
    "If you travel to Lucerne, this hotel is a must to stay at. You won't be disappointed."
    Read review
    "wait to reserve and do it direct with the hotel, bigd 3 for quite"
    Read review
    "try getting a room in the new wing."
    Read review
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