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ibis Styles Luzern City

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Traveller (210)
Room & Suite (106)
Dining (16)
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Overview
  • Excellent18%
  • Very good43%
  • Average26%
  • Poor8%
  • Terrible5%
Travellers talk about
“lion monument”(66 reviews)
“train station”(49 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Multilingual Staff
Wheelchair Access
3 Star Hotel
All hotel details
Additional information
Offers from ibis Styles Luzern City
Special Offer: CHEAPEST ONLINE RATES!
Offers from ibis Styles Luzern City
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (884)
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Traveller rating
101
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34
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LanguageEnglish
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101
200
136
45
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Show reviews that mention
All reviewslion monumenttrain stationfree tea and coffeeluzern cityfamily roomstreet parkingold townwalkable distanceshopping areahotel is locatedfree wifipleasant staythree starbreakfast spreadside streetfresh fruiteasy walk
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1 - 5 of 516 reviews
Reviewed yesterday via mobile

Stayed with family for 2 nights. While the location is good, the hotel building, views from the rooms, space inside the hotel and overall experience just meets expectation of a budget hotel. Truly not an ibis style!!

Thank nilesh716
Hotel's Favourite
Reviewed 20 January 2018

Surprisingly this hotel was very nice. Rooms are very spacious compared to the normal IBIS hotel in Europe. Staff are very friendly and supportive. Hotel is just 2-3 mins from the Luzern Bahnof and bus stop is very near to the hotel. Breakfast was nice...More

2  Thank travelerindia007
Response from h8549re, other at ibis Styles Luzern CityResponded 24 January 2018

Dear Guest, Thank you very much for your stay in out hotel and for taking the time to leave us a comment here on tripadvisor. I'm happy to hear you enjoyed your stay with us at our unbeatable location! It is my hope we can...More

Reviewed yesterday

Ibis Styles Lucerne is about 15 mins walk form Luzern station but there are many buses to take you there. conveniently located with markets nearby and the lakeside promedae just couple of minutes away. rooms are clean but little cramped. facilities are good and the...More

1  Thank Sandeeproy74
Reviewed 3 days ago via mobile

Very rude reception staff - No room service - No toileteries - No latch inside washroom - No bellboy - Horrible breakfast, same menu daily and for vegetarians only bread or fruits - Worst part was rude behaviour of reception staff and breakfast staff.More

Thank girishkathpalia
Response from h8549re, General Manager at ibis Styles Luzern CityResponded yesterday

Dear User Girishkathpalia, thank you for your review. It is right that we dont offer a room Service, but we offer 24th free Coffee and Tee facility's in our Lobby. Please let me allow to clear, only due to case that the staff didnt offer...More

Reviewed 1 week ago via mobile

Check in was ok however this is where all the complaint came from. Was charged for the city tax upon check in. During check out I was told to pay the city tax again because they said I haven’t paid. I told them to check...More

1  Thank Jen80811
Response from h8549re, General Manager at ibis Styles Luzern CityResponded 4 days ago

Dear User Jen80811, Thank you for taking the time to tell us about your experience at the ibis Styles Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Meeting Rooms
Multilingual Staff
Breakfast included
Laundry Service
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$127 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Lucerne
Room types
Non-Smoking Rooms
Details
Price range
US$127 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Lucerne
Room types
Non-Smoking Rooms
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Traveller (210)
Room & Suite (106)
Dining (16)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Meowwww1968
26 April 2018|
AnswerShow all 4 answers
Response from NitinKaushik2912 | Reviewed this property |
We stay in this hotel in march and weather was too good and chilly winds. But enjoyed a lot.
0
Votes
Lasantha2018
9 March 2018|
Answer
Response from melissamQ4503PT | Reviewed this property |
Yes, I believe they are still at check in then.
0
Votes
Lasantha2018
9 March 2018|
Answer
Response from Frank S | Reviewed this property |
Hi, Yes you can. We checked in at 11pm.
0
Votes
Room Tips
"choose upper floor rooms"
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"Even-numbered room overlook the small street, not the backyard."
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"No traffic noise but top floor would be quieter. A corner room would only have one neighbour to annoy you."
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"ask for the rooms on the 5th floor with balcony .. if you are with family"
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