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28/01/2018 29/01/2018
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    Grand Hotel National

    Haldenstrasse 4, Lucerne 6006, Switzerland
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    28/01/2018 29/01/2018
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     4 people are viewing this hotel
    US$302
    US$284
    SAVE US$18
    US$301
    US$301
    Traveller (293)
    Room & Suite (145)
    Dining (19)
    Overview
    • Excellent62%
    • Very good21%
    • Average8%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “lake lucerne” (33 reviews)
    “junior suite” (20 reviews)
    “old town” (27 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (445)
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    1 - 5 of 314 reviews

    Reviewed 2 weeks ago via mobile

    This is our third hotel on our travels through Switzerland and first two have been wonderful. I can only speak for the city view double rooms and the two I saw are atrocious. I had to change the first room due to a strong leaky...More

    Thank pearlash
    Response from DanielGarbrecht, Leiter Front Office at Grand Hotel NationalResponded 1 week ago

    Dear pearlash Thank you very much for staying at the GRAND HOTEL NATIONAL, we were very pleased to welcome you. We would particularly like to thank you for taking the time to share your honest feedback about your recent stay. Our highest aim is to...More

    Reviewed 2 weeks ago

    We stayed in Luzern at the Grand Hotel National from December 19 - 26 and really did not want to come home! What a wonderful hotel, every person we spoke to and were served by was happy, smiling, pleasant and so super helpful. Our room...More

    Thank Kathy R
    Response from DanielGarbrecht, Leiter Front Office at Grand Hotel NationalResponded 1 week ago

    Dear Kathy R We would like to thank you for taking the time to give us your feedback. Reading your outstanding comments gives us tremendous pleasure and we will gladly share your glowing praise with our entire team. Positive feedback always spurs us on to...More

    Reviewed 3 weeks ago via mobile

    Stayed here 28th December 2017 till Jan 2nd 2018. Old hotel but we'll maintained. This is a classic Swiss hotel.We had a junior suite on the 4th floor overlooking the lake. Room was quite large with a small balcony. Good views over the lake and...More

    Thank Peter S
    Response from DanielGarbrecht, Leiter Front Office at Grand Hotel NationalResponded 1 week ago

    Dear Peter S Thank you very much for staying at the GRAND HOTEL NATIONAL and for taking the time to give us your personal feedback. Honest feedback is very important to us as it is our highest aim and the greatest source of motivation for...More

    Reviewed 11 December 2017 via mobile

    The hotel building and view is stunning . We stayed here for three nights in a junior suite. It had fantastic views across the lake. Sadly the attention to detail was lacking and we had to keep asking for basics like milk etc. The hotel...More

    Thank emma_evans8955
    Response from DanielGarbrecht, Leiter Front Office at Grand Hotel NationalResponded 4 weeks ago

    Dear emma_evans8955 The whole team of the GRAND HOTEL NATIONAL is very grateful for your overwhelming feedback in reference to your recent stay at our hotel. Your recognition is our best reward and our greatest source of motivation to continue dedicating ourselves to giving our...More

    Reviewed 7 December 2017

    First time to Luzern and we stayed at the Grand National. We had a terrific view of the water. Hotel room was very clean and modern. Easy walking to all around town. Shops do close at 6pm so plan ahead.More

    Thank myab672016
    Response from GHNGuestRelations, Leiter Gästebetreuung at Grand Hotel NationalResponded 8 December 2017

    Dear myab672016 Thank you very much for staying at the GRAND HOTEL NATIONAL and for taking the time to give us your personal feedback. Honest feedback is very important to us as it is our highest aim and the greatest source of motivation for the...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$259 - US$448 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Lucerne
    • #12 Romantic Hotel in Lucerne
    • #15 Luxury Hotel in Lucerne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Orbitz, Hotels.com, Travelocity, getaroom.com, Priceline, Cancelon and HotelQuickly so you can book your Grand Hotel National reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Canton of Lucerne >
    • Lucerne
    • Also Known As
    • Grand Hotel Lucerne
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    Traveller (293)
    Room & Suite (145)
    Dining (19)
    Pool & Beach (2)
    Hotel & Grounds (148)
    Bathroom (12)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Merlion42
    17 September 2017|
    AnswerShow all 2 answers
    Response from DanielGarbrecht | Property representative |
    Dear Merlion42 The hotel itself does not have a gym. We are working together with the Fitnesspark National opposite the hotel and the admission is CHF 25.00 per person/entry for hotel guests (special rate). The tickets are... More
    0
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    Google Translation
    jfranzen77
    5 April 2017|
    AnswerShow all 2 answers
    Response from DanielGarbrecht | Property representative |
    All our rooms are equipped with hair dryers.
    0
    Votes
    Google Translation
    Jeffrey F
    27 February 2017|
    Answer
    Response from DanielGarbrecht | Property representative |
    Dear Jeffrey F Our valet parking service is avaiable at CHF 35.00 per car per day. Best regards GRAND HOTEL NATIONAL Daniel Garbrecht Front Office Manager
    0
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    Google Translation
    Room Tips
    "If possible get a lake facing room - those views of the lake and mountains are unbeatable."
    Read review
    "A Lake view room would be divine."
    Read review
    "Junior Corner Suite is perfect. If not that, any room facing the promenade."
    Read review
    "Ask for a lakeside view"
    Read review
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