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Palace Luzern

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Traveller (506)
Room & Suite (373)
Dining (136)
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Overview
  • Excellent78%
  • Very good15%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“lake view”(49 reviews)
“five star hotel”(18 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Reviews (1,159)
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555
114
45
14
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555
114
45
14
13
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All reviewsmarlin restaurantlake viewfive star hoteljunior suitethe general managergorgeous hotelturn down servicememorable stayold townthree nightslarge roombreakfast buffetmini barthe location is perfectmount pilatustrain stationreception desk
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11 - 15 of 741 reviews
Reviewed 13 November 2017 via mobile

What a wonderful property settled next to the Lake!!! Luckily we were one of the last guests staying there prior to the scheduled shut down for renovation. It wasn’t very busy and the staff was extremely accommodating making an excellent impression on us. I can’t...More

Thank karle556
Reviewed 19 October 2017

The views from the hotel are unique.The terrasse is a unique place to have tea or coffee and enjoy the beauty of the Alps. This is a typical Swiss Grand Hotel, with beautiful interior, large spacious rooms and impeccable service. Everything is perfect.

Thank Sophie_love2travel
Response from Raymond H, General Manager at Palace LuzernResponded 25 October 2017

Dear Sophie_love2travel Thank you so much for your stay with us and for sharing your thoughts. I am very pleased to learn that you enjoyed your time on the shores of Lake Lucerne. Best regards Raymond Hunziker General Manager

Reviewed 17 October 2017

Very comfortable rooms, beautiful view of the Alps and the lake. Very helpful staff. Easy walking distance to shopping and sights. Restaurant on the premises as well as a bar. Lovely breakfast with a very large selection of foods.More

Thank Anita H
Response from Raymond H, General Manager at Palace LuzernResponded 25 October 2017

Dear Anita H I am very happy that you enjoyed the room with view on the lake and mountains as well as the services provided. We hope that you had a great journey onwards and hope to welcoming you soon again at the Palace Luzern....More

Reviewed 16 October 2017

We just spent two nights in the Palace. It is amazing. The rooms were wonderful (somehow we got a suite) The staff was amazing. It is located by a bus stop and is walking distance into old town. The desk staff was very personal and...More

Thank Paula T
Response from Raymond H, General Manager at Palace LuzernResponded 25 October 2017

Dear Paula T I am excited to learn that you enjoyed your stay at the Palace Luzern and I thank you for your trust in our services. With pleasure I will forward your feedback to the team and I am sure, that it will be...More

Reviewed 15 October 2017

We spent 3 nights at the Palace. The views of the lake beautiful particularly if you have a lake view room.The rooms are adequate but a little smaller as are so many of the older hotels. I also found that is pretty pricy, $600+ for...More

Thank henry m
Response from Raymond H, General Manager at Palace LuzernResponded 25 October 2017

Dear henry m Thank you for staying with us and for sharing your experiences with the community. I am happy to learn that you allover enjoyed your time and I hope to welcoming you after the renovation works from April 2019 onwards. Best regards Raymond...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$422 - US$567 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Lucerne
#2 Romantic Hotel in Lucerne
#3 Luxury Hotel in Lucerne
#4 Business Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$422 - US$567 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Lucerne
#2 Romantic Hotel in Lucerne
#3 Luxury Hotel in Lucerne
#4 Business Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (506)
Room & Suite (373)
Dining (136)
Pool & Beach (12)
Amenities (98)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
kcfood
16 January 2018|
Answer
Response from Jelswiss | Reviewed this property |
I am not sure but better ask the hotel
-1
Votes
pulubeekuno
4 June 2017|
AnswerShow all 3 answers
Response from Bill L | Reviewed this property |
There are many rooms available overlooking the water. Just request it.
0
Votes
walter g
21 May 2017|
AnswerShow all 3 answers
Response from Bill L | Reviewed this property |
220
0
Votes
Room Tips
"get a room overlooking the water"
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"try getting lake side"
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"Room with a lake view"
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"Ask for lake side balcony on the 3rd floor."
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