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03/12/2017 04/12/2017
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    Palace Luzern

    Haldenstrasse 10, Lucerne 6006, Switzerland
    011 41 41 588 07 45
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    03/12/2017 04/12/2017
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    Traveller (499)
    Room & Suite (339)
    Dining (136)
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    Overview
    • Excellent77%
    • Very good16%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lake view” (48 reviews)
    “five star hotel” (18 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,149)
    There are newer reviews for Palace Luzern
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    11 - 15 of 732 reviews

    Reviewed 5 October 2017

    We were very early right from Zurich airport, still managed to do the check-in formalities (efficiently handled by Aaron) so that there would be no delay in getting to our room when we returned, especially after a long day exploring the city. Luggage was promptly...More

    Thank VKwok
    Response from PalaceHotelLuzern, General Manager at Palace LuzernResponded 8 October 2017

    Dear VKwok Thank you very much for your choosing the Palace Luzern as your place to stay at beautiful Lucerne. I am happy that we were able to make you feel comfortable and that you keep good memories about our "little big city". Best regards...More

    Reviewed 4 October 2017

    Our two-day, two-night stay in Lucerne was a prelude to an eight-day river cruise with Avalon Waterways on the Rhine River. Lodging was arranged by our travel agent, in conjunction with Avalon Waterways, in the Palace Luzern Hotel, a 19th Century building on the bank...More

    Thank William J
    Response from PalaceHotelLuzern, General Manager at Palace LuzernResponded 8 October 2017

    Dear William J Thank you very much for your stay with us and for sharing your experiences. I am happy to learn that you enjoyed your time on the shores of Lake Lucerne. The Palace Luzern offers different type and categories of rooms. Unfortunately it...More

    Reviewed 2 October 2017 via mobile

    The Palace Lucerne has large rooms and a great view of the Lake. But for us the experience of a great hotel ( and we can fairly say we've been to quite a few ) ends there. The hotel is a bit of a distance...More

    Thank Sreetama R
    Response from PalaceHotelLuzern, General Manager at Palace LuzernResponded 8 October 2017

    Dear Sreetama R Thank you for staying with us on the shores of Lake Lucerne. I am sorry to learn that we were not able to meet with your expectations and I apologize for the inconveniences caused. It would have been our pleasure to provide...More

    Reviewed 2 October 2017

    This hotel is very well situated by Lace Lucerne and the rooms over the lake (pay extra for one of these) are spacious and well appointed. This is a 19th century hotel from the Belle Epoque which has been restored and redecorated. While the public...More

    Thank Rob1010
    Response from PalaceHotelLuzern, General Manager at Palace LuzernResponded 8 October 2017

    Dear Rob1010 Thank you for staying with us at the Palace Luzern and for sharing your experiences on this platform. I am happy that you have enjoyed your time and we hope that we will have the opportunity to welcoming you back with us from...More

    Reviewed 28 September 2017 via mobile

    Just enjoyed 3 nights at Palace Luzern. Correspondence before was prompt and helpful concerning train connection from Zurich to Lucerne. Then met by helpful porter as we arrived. Staff were all very courteous and efficient. Often seen running down the stairs. No " slackers" here....More

    Thank RodinWA
    Response from Raymond H, General Manager at Palace LuzernResponded 1 October 2017

    Dear RodinWA I am very happy to learn that you enjoyed your time at beautiful Lucerne and that you enjoyed the location, your room as well as the services provided. I thank you for your stay at the Palace Luzern and I hope to welcoming...More

    Hotel des Balances
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    Ameron Hotel Flora Luzern
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    CASCADA Hotel
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    Hotel Waldstatterhof
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    Hotel Wilden Mann
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    Hotel Krone Luzern
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$452 - US$1,038 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Lucerne
    • #3 Luxury Hotel in Lucerne
    • #3 Family Hotel in Lucerne
    • #4 Business Hotel in Lucerne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 129
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Hotwire, Cancelon, Evoline ltd, getaroom.com and TripOnline SA so you can book your Palace Luzern reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Canton of Lucerne >
    • Lucerne
    • Also Known As
    • Palace Luzern Lucerne ,
    • Palace Luzern Hotel Lucerne
    Add Photo Photos
    Traveller (499)
    Room & Suite (339)
    Dining (136)
    Pool & Beach (16)
    Hotel & Grounds (411)
    Bathroom (19)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Hotel Schweizerhof Luzern
    636 reviews
    .73 km away
     
    Hotel des Balances
    1,126 reviews
    1.21 km away
     
    Art Deco Hotel Montana Luzern
    1,886 reviews
    .15 km away
     
    Hotel des Alpes
    1,025 reviews
    .98 km away
     
    Nearby Restaurants
    Restaurant Olivo
    246 reviews
    .22 km away
    Marlin
    155 reviews
    .04 km away
    SCALA RESTAURANT - Art Deco Hotel Montana
    521 reviews
    .12 km away
    Hotel Hofgarten
    233 reviews
    .55 km away
    Nearby Attractions
    Lake Luzern
    4,206 reviews
    .82 km away
    Dying Lion of Lucerne Monument
    3,478 reviews
    .77 km away
    Glacier Garden (Gletschergarten)
    493 reviews
    .80 km away
    Hofkirche
    383 reviews
    .44 km away
    Ask a question
    Questions & Answers
    pulubeekuno
    4 June 2017|
    AnswerShow all 3 answers
    Response from Bill L | Reviewed this property |
    There are many rooms available overlooking the water. Just request it.
    0
    Votes
    walter g
    21 May 2017|
    AnswerShow all 3 answers
    Response from Bill L | Reviewed this property |
    220
    0
    Votes
    Amanda Z
    2 May 2017|
    Answer
    Response from PalaceHotelLuzern | Property representative |
    Dear Amanda Z Thank you for your inquiry. Check in Time is 3pm and Check out Time 12am. I hope to welcoming you soon at the shores of Lake Lucerne. Best regards Raymond Hunziker General Manager
    0
    Votes
    Google Translation
    Room Tips
    "try getting lake side"
    Read review
    "Room with a lake view"
    Read review
    "Ask for lake side balcony on the 3rd floor."
    Read review
    "try to get a room with a view!"
    Read review
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