We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 66 hotels in Lucerne

Hotel Waldstatterhof

1,102 reviews
Save
Traveller (364)
Room & Suite (108)
Dining (22)
Overview
  • Excellent36%
  • Very good48%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“train station”(229 reviews)
“great location”(128 reviews)
“old town”(96 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from US$172.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Lucerne hotels with availability
{"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "bbec149c307046b085a5e8a71a11cd4c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":265013,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79791861],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":172,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"bbec149c307046b085a5e8a71a11cd4c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":178,"lowestMetaPrice":172,"additionalPartner":false,"highestMetaPriceDisplay":178,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":178,"lowestMetaPrice":172,"highestMetaPriceDisplay":178,"hotelName":"Hotel Waldstatterhof","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJiZWMxNDljMzA3MDQ2YjA4NWE1ZThhNzFhMTFjZDRjIiwiQUlLIjoiMmJhZTgzNThlOTJjNGMwMWI5NTEyMzNiOTQzNDJmZDIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$172", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79791861":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,102)Write a Review
Filter reviews
761 results
Traveller rating
270
339
97
37
18
Traveller type
Time of year
LanguageEnglish
More languages
270
339
97
37
18
Show reviews that mention
All reviewstrain stationgreat locationold townbusiness roomdirectly across the streethalf boardtourist officeburger kingchapel bridgeopened the windowsstreet noisequiet roomtriple roomtourist informationthree starstayed one nightbreakfast was excellent
FilterEnglish
Updating list...
1 - 5 of 761 reviews
Reviewed 2 weeks ago via mobile

We loved this hotel! It is quiet and charming and the staff is very friendly and accommodating. The location being just across the street from the train station is perfect. We decided to leave early because of weather conditions and they were very understanding. Book...More

Thank Cathy D
Response from Waldstaetterhof, Leiter Front Office at Hotel WaldstatterhofResponded 1 week ago

Dear Guest Many thanks for your positive feedback! We are sure that your comments are very helpful for future guests. We are looking Forward to welcoming you back in our house, and wish you a pleasant and health year. Kind regards Isabella Tognina Perrey Assistant...More

Reviewed 3 weeks ago

The front desk is very helpful, but housekeeping not. Room was not clean.Dirty spots of the chocolate on the door and on the bed had been before my arrival. None cleaned them for the period of my staying there. WI-FI does not work well on...More

Thank redcap1980
Response from Waldstaetterhof, Leiter Front Office at Hotel WaldstatterhofResponded 1 week ago

Dear Guest Thank you for your feedback. We regret that the cleanliness in your room was not satisfactory, and have immediately confronted our housekeeping team with this awkward situation, in order to avoid similar mistakes in future. Concerning the WiFi, we are aware that it...More

Reviewed 3 weeks ago via mobile

Nice clean place... Very Polite and helpful staff... Good size room & toilet. Good breakfast, offers mostly everything. Great location, 2 mins walk from the Main Station. Best way to get around in Luzern and elsewhere. Would definitely stay here when visiting Luzern again in...More

Thank Abbas R
Reviewed 9 December 2017

We stayed at the Hotel Waldstatterhof for a week and had a wonderful time. From the minute we arrived we experienced a lovely welcome from Valentina on reception and nothing was too much trouble for either her of any of the other staff. The room...More

Thank Clare1557
Response from Waldstaetterhof, Leiter Öffentlichkeitsarbeit at Hotel WaldstatterhofResponded 10 December 2017

Dear Clare Thank you very much for the time you have taken to write this wonderful feedback! With great satisfaction, we learnt to know that you and your husband enjoyed not only the stay in our hotel, but also the meals in our restaurant Hof....More

Reviewed 1 December 2017

The hotel is very near the train station, on the left side once you exited the train platform. The old town and other scenic spots are also close by. Check-in and check-out is fast. The staff are warm and helpful. The room is spacious and...More

Thank Imyvonnegf
View more reviews
PreviousNext
123456153
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Bar/Lounge
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$154 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Lucerne
#16 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$154 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Lucerne
#16 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (364)
Room & Suite (108)
Dining (22)
Pool & Beach (2)
Hotel & Grounds (206)
Bathroom (35)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Anna C
20 June 2017|
AnswerShow all 5 answers
Response from Wydtrak | Reviewed this property |
Literally across the street.
0
Votes
rasikjalan
31 May 2017|
AnswerShow all 3 answers
Response from Robert T | Reviewed this property |
Yes they do have one in each room we have stayed at over the years. Great hotel for the money!
0
Votes
Room Tips
"not far from the centre,easy to find"
Read review
"Our comfort room was basic but comfortable, for more luxury choose a business room. Higher floors have less..."
Read review
"We were on fourth floor so maybe that helped re no noise from street."
Read review
"upper floor rooms"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite