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Hotel Alpina Luzern

CancelonUS$218*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$253*
US$218*
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US$246*
US$246*
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Hotel Alpina Luzern
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337 Reviews from our TripAdvisor Community

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Showing 192: English reviews
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Noida, Uttar Pradesh, India
Reviewed 4 days ago NEW

I was at Luzern for sight seeing. So i found the hotel very conveniently located. Come out of the station, turn left and you see Monopolis hotel, just cross the road walk upto the hotel, go to reception and they will help you reach Alpina. The lady staff at the reception was exceptionally helpful and welcoming. I think her name...

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Helpful?
Thank Gurbinder
Singapore, Singapore
Reviewed 2 weeks ago

This was a family trip to Luzern. Hotel is located conveniently close to Luzern station. It was easy to walk from station to go to other places. Triple room is very spacious for 3 people to stay. It is not like a standard room with extra bed. Since the hotel is in the old building therefore there is no air...

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1Thank Nares S
Reviewed 3 weeks ago via mobile

Don't know where to start. Booked over phone on in feb 2017 for 160 CHF 2 nights. Confirmed twice as booking.com was giving for 205 CHF for 2 nights. Reception said will give u best rate as u r booking with us. 2 days earlier of check in ,while in zermatt my credit card gets billed 370 CHF(10 days still...

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Helpful?
Thank Pankaj P
Hotel_MONOPOL_Luzern, Manager at Hotel Alpina Luzern, responded to this review

Dear Pankai P, Thank you very much for your stay in our hotel *** ALPINA Lucerne and taking the time to give us your valuable feedback. Every comments are very important for us. We are very surprised about your feedback. It is a very big misunderstanding and we have explained to you more than 10 times. You booked over phone...

Vienna, Austria
Reviewed 4 weeks ago

The first-class service and breakfast matched the high price of the room, but the old hotel has a dismal atmosphere, there is no balcony furniture, the bed was so low that I could just barely get out of bed without a winch hoist, and an inner door is missing on the elevator, so that an umbrella could easily get caught...

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Helpful?
Thank GpaLonglegs
Woodbridge, Virginia
Reviewed 4 weeks ago

My booking was upgraded to hotel Monopol free of cost, and the stay there was excellent as they say it's a 4 star hotel. Whether it is Alpina or Monopol, the location is great, it's right across the street from the station and Lake Lucerne, 5 minutes walk to the Chapel bridge and 10 minutes to Lions monument.

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Thank 0426sadekin
Canton of Geneva, Switzerland
Reviewed 4 weeks ago

Hotel centrally located and in old building; nicely decorated in hallway with lift. The service at the reception desk at Hotel Monopol (same owner) was friendly and expedient. Had single room, neat with all basic amenities,

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Helpful?
Thank markschnewlin
Hong Kong, China
Reviewed 4 weeks ago via mobile

typhus hotel just location good but nothing worth to be stay ! we stay in this hotel 2 nights ! my first impression of this hotel is the corridor was supper terrible the lighting was darkness! we angry and unacceptable that the room was super noisy clearly hear outside and the footstep when upstairs guest is walking we can fall...

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Helpful?
Thank crystalhk329
Hotel_MONOPOL_Luzern, Manager at Hotel Alpina Luzern, responded to this review

Dear crysstalhk329, Thank you very much for your stay in our hotel *** ALPINA Lucerne and taking the time to give us your important feedback. We are very sorry that you experience did not meet your expectations; please allow us to express our sincere apologies. We assure you to take your valuable feedback serious. Thank you very much for your...

Melbourne, Australia
Reviewed 5 weeks ago

Read other reviews below and found out about the smell of cigarettes so I agree with that. For me the room is big enough for 3 adutls but a bit dark at the front of our room we have walk further then came back to activate the light. To check in & out, breakfast at the monopol is not the...

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Helpful?
Thank Happy0il
Dublin, California
Reviewed 17 April 2017 via mobile

Our first impression was bad and was not improved over the 3 night stay. I booked the hotel, because it was near the train station and we would not have to haul our luggage far. We got to the hotel only to learn that we had to go back to the Monopol Hotel to checkin. The Alpina reception had been...

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2Thank EveSp
Hotel_MONOPOL_Luzern, Manager at Hotel Alpina Luzern, responded to this review

Dear EveSp, Thank you very much for your stay in our hotel ALPINA Lucerne and taking the time to give us your important feedback. We are very sorry that you experience did not meet your expectations; please allow us to express our sincere apologies. All feedbacks are very important for us so we can make improvements as well. We have...

Reviewed 11 April 2017

Great location, in the centre of the city. The hotel itself is an old building but the rooms were very clean and a reasonable size with comfortable chairs and writing desk. There is a lift,albeit very small but functional. As there is no reception or staff at the Alpina, you are required to check in at the 4 star sister...

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Helpful?
Thank Ronnie J

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel ALPINA Lucerne, directly at the train station Lucerne and KKL Culture and Convention Centre (no taxi), in the middle of the city center, at the lake Lucerne, the world famous Chapel Bridge and all points of interest. Only 3 minutes by S-Train away from the Fair / Messe Lucerne. The well-tended, cosy and reasonably priced 3-Star Hotel *** ALPINA Lucerne is situated at the most central TOP-location (train station, city center, lake Lucerne, fair, center hotels lucerne). A CORDIAL WELCOME in Lucerne Hotels ALPINA Luzern. ... more   less 

Additional Information about Hotel Alpina Luzern

Address: Frankenstrasse 6, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: RM655 - RM1,293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alpina Luzern 3*
Number of rooms: 36
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Also Known As:
Alpina Hotel Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alpina Luzern staff and other travellers.
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Questions? Get answers from Hotel Alpina Luzern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Carry your own tea/coffee etc and ask for kettel at reception. they provide european electric converter.”
Gurbinder, 23 May 2017 | Read review
“Really like the triple room, very spacious”
naress2016, 12 May 2017 | Read review
“rooms looking out to court (back) are quiet.”
markschnewlin, 26 Apr 2017 | Read review
“Find other hotel near by”
Huy1270, 28 Feb 2017 | Read review
“Easy accessible room.”
tanhmx, 23 Feb 2017 | Read review
5 of 5
Cancelon
US$218* /night
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Booking.comUS$246
CheapTicketsUS$246
HotelQuicklyUS$253
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Prices are for 1 room, 2 adults
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