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City Hotel

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10 Reviews from our TripAdvisor Community

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Showing 8: English reviews
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Rochester, New York
Reviewed 30 November 2016

Definitely not your poshest place to stay in Lucerne but its ok. Price is quite reasonable and the location is not bad either, maybe 7 minute walk to the famous bridge. Has a laundry on site but small charge for it. There is also reserved parking but do make a reservation ahead of time otherwise you will be battling it...

Thank TheTravelPirate
Reviewed 17 May 2016 via mobile

Upon arrival at the hotel, our guide comments was that the rooms door and wall are very poorly sound insulated (i.e do not talk too loudly as it can be easily overheard). Ended up we can totally hear what was going on around us. There is no sense of privacy. Front desk starts work at 7am. So there are no...

Thank Desiree-Shuen
Reviewed 30 October 2010

The outside atmosphere around the hotel is OK, but the most terrible thing is inside the room especially the bed and the carpet. The very old pillow and bedclothes made me feel bad and cannot sleep well all night long.

1Thank PUANG
Reviewed 13 September 2008

DO NOT BOOK THIS HOTEL! I saw this hotel in a Rick Stevens book and thought it would be ok. Well, I arrived on a Tuesday at 1:00pm in August 2008. There was NOBODY there, the lights were off and the front door was locked, which I thought was very weird for a “busy” hotel. Since this hotel was on...

4Thank Babs_NJ
Vacaville, CA
Reviewed 1 September 2008

Selected by our tour company (Cosmos) this was one of the worst hotels we've ever stayed in. Noisy all night long with constant yelling and banging of car doors in the street. Hot,hot, hot. Very dirty and stained carpets.

1Thank deralte
A TripAdvisor Member
Atlanta, GA
2 reviews
10 helpful votes
Reviewed 11 May 2005

Ditto to the reviews posted in March 2004 - unfortunately, we didn't have the opportunity to check Trip Advisor before booking. Amazingly, this hotel was recommended in Rick Steve's Switzerland 2005 book, so we assumed it was a safe bet. We were wrong. I am quite sure my husband and I were the only respectable couple staying in the hotel...

1Thank A TripAdvisor Member
A TripAdvisor Member
Johnstown, PA
1 review
2 helpful votes
Reviewed 24 March 2004

Dirty hair covered sheets and loud music from the bar below and ladies of the night on each side of our room, made it for uneasy sleep. Upon complaining to management in the morning we were assured that our credit card would be refunded half of the total cost. Surprise, surprise that never happened either. DO NOT STAY AT THIS...

2Thank A TripAdvisor Member
A TripAdvisor Member
Rome, Italy
1 review
1 helpful vote
Reviewed 23 March 2004

Lucerne was fine, even on a dreary day when no mountains were visible. The shops were interesting. The Starbucks was a welcome respite on a rainy day. But the CityHotel was the worst place I have stayed in Europe. The sheets were not clean. It seemed very much like a pay by the hour establishment, with hourly appointments going on...

1Thank A TripAdvisor Member

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  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms

Additional Information about City Hotel

Address: Baselstrasse 15, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Number of rooms: 38
Also Known As:
City Hotel Lucerne

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Questions & Answers

Questions? Get answers from City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?