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Radisson Blu Hotel, Lucerne

1,194 reviews
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Traveller (407)
Room & Suite (295)
Dining (87)
Overview
  • Excellent33%
  • Very good47%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“train station”(167 reviews)
“old town”(87 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
30 Jan31 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,194)Write a Review
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All reviewsbusiness class roomtrain stationold townglass wallbusiness hotelriver cruisemodern hotellake viewconcert hallbusiness tripwalk in showerroom was largeconvenient locationrooms are nicebed was comfortableexcellent locationtour groups
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191 - 195 of 850 reviews
Reviewed 28 August 2016 via mobile

The hotel have a great location near the lucerne lake, also near the attractions point of memorial of the lion and the park. friendly and helpful staff. Easy and fast check in. The Wifi were also good. Also they have a parking garage underground with...More

Thank malansaari
Response from M_Conzelmann, General Manager at Radisson Blu Hotel, LucerneResponded 29 August 2016

Dear Mohamed, thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. We are delighted to read that you enjoyed the central location of the hotel with direct access to the parking garage, as...More

Reviewed 25 August 2016 via mobile

A very well positioned - easy to locate - hotel in the center of all the major attractions and transportation in Lucerne. A minute away from the docks and two away from the train station, which also leads to the chapel bridge, the old town...More

1  Thank Petrous L
Response from M_Conzelmann, General Manager at Radisson Blu Hotel, LucerneResponded 26 August 2016

Dear Petrous, thank you very much for sharing your great experience with the world. We're pleased to read that you liked the central location, our spacious, clean and convenient rooms as well as our best 'Yes I Can' service. Our aim is to always please...More

Reviewed 23 August 2016

The Radisson was absolutely amazing! We got a free upgrade to a suite and it was massive with stunning views of the lake. The room was amazing and the staff were extremely friendly and helpful. The location is great as well and everything you need...More

Thank Amina A
Response from M_Conzelmann, General Manager at Radisson Blu Hotel, LucerneResponded 24 August 2016

Dear Amina, In the name of our whole team I would like to thank you for your excellent review about your stay. It is a pleasure to forward your friendly words to all staff as compliments like yours are very motivating. Our aim is to...More

Reviewed 23 August 2016 via mobile

After our Viking River Cruise we had a 2 night stay here. After our Viking cruise in China last year, we expected a top quality hotel. Not what we expected! The service & food in the restaurant in the evening was excellent but the room...More

Thank Elizabeth E
Response from M_Conzelmann, General Manager at Radisson Blu Hotel, LucerneResponded 24 August 2016

Dear Elizabeth, Thank you very much for having taken the time to write a review about your recent stay in Radisson Blu Hotel, Lucerne. My team and I are pleased to read that you enjoyed your dinner in the LUCE Restaurant. I want to apologize...More

Reviewed 21 August 2016 via mobile

A hotel with a difference where customer experience and professional integrity all appear to represent an alien concept....a completely flooded bathroom, chipped dinner plates and Buffet replenishment sluggishly and reluctantly occurring after much prompting by frustrated guests all appear to represent normality at this poorly...More

Thank Dontlookback7
Response from M_Conzelmann, General Manager at Radisson Blu Hotel, LucerneResponded 22 August 2016

Dear Dontlookback7, Whenever one of our guests takes the time to share their experience, we value this tremendously, whether it be positive or negative. We are very sorry that your experience did not meet your expectations and that the sink in your room has been...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$151 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Lucerne
#11 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#19 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$151 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Lucerne
#11 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#19 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (407)
Room & Suite (295)
Dining (87)
Pool & Beach (4)
Hotel & Grounds (275)
Bathroom (47)
Business Centre & Event Rooms (1)
Questions & Answers
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supriya n
5 September 2017|
Answer
Response from M_Conzelmann | Property representative |
Dear Supriya N Thank you very much for questions and for showing your interest in the Radisson Blu Hotel, Lucerne. We offer a laundry service where you can choose from the following options: - laundry service - dry... More
0
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Google Translation
Ruchicka
11 June 2017|
Answer
Response from M_Conzelmann | Property representative |
Dear Ruchicka Thank you very much for getting in touch with us. Unfortunately, our hotel does not have a pool but we have a fitness area with a steam bath and two different saunas. If you have a booking, you will receive... More
0
Votes
Google Translation
Bruce B
13 April 2017|
Answer
Response from M_Conzelmann | Property representative |
Dear Bruce, Thank you very much for your interest in the Radisson Blu Hotel, Lucerne. We offer rates with or without breakfast. To find the most suitable rate for you I recommend you to contact directly your reservation... More
0
Votes
Google Translation
Room Tips
"Junior suite was simply breathtaking. Great views, very well equipped."
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"If you want a room that is close to the elevator (for persons with walking disabilities), you must ask for it..."
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"Hope you like looking at an office building!"
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"Ask for a room with a harbor/ riverr view"
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