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Victoria Jungfrau Grand Hotel & Spa

1,383 reviews
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Traveller (1052)
Room & Suite (313)
Dining (286)
Overview
  • Excellent68%
  • Very good20%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“la terrasse”(27 reviews)
“concierge desk”(9 reviews)
“junior suite”(42 reviews)
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,383)Write a Review
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321 - 325 of 733 reviews
Reviewed 24 June 2015

We stayed here about 10 years ago and the standard hasn't dropped. From the excellent welcome, to the check out procedure everything was top notch. I couldn't fault anything. This is a majestic hotel in a wonderful location. Staff were wonderful. Superb room overlooking the...More

Thank Honda51
Response from VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & SpaResponded 2 July 2015

Dear Honda51 Thank you kindly for your appreciative words on your time at Victoria-Jungfrau Grand Hotel & Spa. Words such as yours are the motivating force behind our staff – Mercí. We revel in our staff members’ passion for surprising and delighting our guests every...More

Reviewed 23 June 2015 via mobile

Luggage forgotten at the entrance. Had to call twice and then go down myself to ask for my bags ...Rooms to the back parking lot even after paying over $460 for a double room...dinner service very poor as they cleared the plates as we were...More

7  Thank GCM_FL
Response from VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & SpaResponded 15 July 2015

Dear GCM_FL Thank you for your feedback on your stay at Victoria-Jungfrau Grand Hotel & Spa. We appreciate your critique and view it as encouragement to improve our service quality further. We apologise for the discomfort and ensuing disappointment you have experienced. We would be...More

Reviewed 18 June 2015

This hotel was one of the most beautiful hotel of Europe we have stayed so far. We have not come across more courteous and co-operative staff than of this hotel anywhere in Europe, we have visited so far. Its rooms, location, swimming pool, spa, sauna,...More

Thank DEWANIS
Response from VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & SpaResponded 19 June 2015

Dear DEWANIS Thank you kindly for your appreciative words on your time at Victoria-Jungfrau Grand Hotel & Spa. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we...More

Reviewed 17 June 2015 via mobile

Can't say enough good things about this beautiful place. Very luxurious and fancy. Incredible pool. The only downside was no air conditioning, but it's a 150 year old building, and the windows and ventilation worked great. Also was a good base of operations for the...More

Thank David K
Response from VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & SpaResponded 19 June 2015

Dear David K Many thanks for your positive feedback on your visit at Victoria-Jungfrau Grand Hotel & Spa. It pleases us to no end to know that our products and services won you over and that you felt perfectly cared for during your stay. We...More

Reviewed 12 June 2015

We stayed at the Victoria Jungfrau for a romantic weekend getaway which ended up being a very expensive sleepless and disappointing weekend. We arrived around 12:30 hoping for an early check-in. Forget that idea. They said that they have a guaranteed check-in time of 3pm...More

8  Thank MarinMarais
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$391 - US$748 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Interlaken
#1 Luxury Hotel in Interlaken
#2 Business Hotel in Interlaken
#4 Family Hotel in Interlaken
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$391 - US$748 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Interlaken
#1 Luxury Hotel in Interlaken
#2 Business Hotel in Interlaken
#4 Family Hotel in Interlaken
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1052)
Room & Suite (313)
Dining (286)
Pool & Beach (35)
Hotel & Grounds (891)
Bathroom (45)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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Amm12345
31 October 2017|
AnswerShow all 3 answers
Response from Mahendra S | Reviewed this property |
Yes but it is a quiet pool. No kid friendly slides etc
0
Votes
Joanegallagher
9 July 2017|
AnswerShow all 2 answers
Response from jgenyc | Reviewed this property |
Was about 60 degrees.
0
Votes
Room Tips
"Pick a room facing Jungfrau"
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"best veiw in interlaken and features"
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"Front Facing with a balcony"
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"go for the deluxe...."
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