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Hotel Bernerhof & Residence

Expedia.comUS$103*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Bernerhof & Residence
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134 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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Edinburgh, United Kingdom
Reviewed 4 April 2017

The good bits - great location within a short walk of everything in Wengen. The set menu at dinner was ok but the a la carte menu was good. Breakfast was fine. The not so good bits - the hotel is very basic and smells of rancid cheese and wet dogs. The en-suite shower room was so small that it...

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Helpful?
Thank AngusF654
Reviewed 21 February 2017

We were there the second week of February for a week at this hotel and enjoyed our stay. Staff are always there to help and friendly. Food is good for what you pay and the 4 course dinner is more than adequate after a day's skiing. If you are looking for a average budget hotel in this expensive ski resort...

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Thank Meiers33
Reviewed 29 January 2017 via mobile

This hotel is in a perfect location on the main street of Wengen close to the gondola. It is good value for money in comparison to neighbouring hotels. The breakfast is good with plenty of options, cereal, fresh bread, eggs, meat & cheese. The room is comfy with a small balcony overlooking the Main Street with views of the mountains...

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Thank Lucy M
Rhydyfelin
Reviewed 29 January 2017

We booked this hotel as part of a package with Crystal Ski Holidays and although it is rated as 2stars there is never any mention that this is a pet friendly hotel . The first thing to hit you upon entering the hotel is the pungent aroma of dog and stale cheese . When then you are taken to your...

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1Thank Melanie299
Reviewed 1 January 2017 via mobile

I have a sensitive nose and just cannot get over the terrible smell of dog throughout the hotel. I even smelled it on the third floor. Other than that it was OK. Nice employees and pretty clean. Great location. We stayed in a room with two single beds and a baby bed and it was very tight. It was the...

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Thank caleymeeks
Northern Virginia, Virginia
Reviewed 30 December 2016

To our surprise, early-December in the beautiful village of Wengen was a slow time with few hotels or restaurants open. Only a few rooms were rented in this older hotel and it was very quiet. Our room was very nice and clean with a small, but functional bathroom in our room. The staff was very friendly and breakfast (extra) was...

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1Thank Gil33c
Reviewed 5 November 2016

It might not be a five star hotel, but it has decent rooms, good breakfast and the staff is very kind and hospitable. Its restaurant is great, we ate delicious food there, also the portion was huge! :) It probably has the best prices in Wengen, I can only recommend it.

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1Thank Adriána S
Aitkin, Minnesota
Reviewed 6 October 2016

The lobby had a pungent aroma, could be some of the food being served but couldn't pinpoint it and it's just a smell not a deal breaker. The rooms were small but efficient and 3 people slept comfortably. The staff was friendly.

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Thank Steve L
Grimsby
Reviewed 25 September 2016

We booked this Hotel at the last minute with A Holiday Company at a very good price and despite what other reviewers had complained about in the past, we were actually pleasantly surprised how great the whole experience was during our stay for a week half board. With regards to past customers complaining of a bad smell that greeted them...

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1Thank simonGrimsby
virgina
Reviewed 12 September 2016

Narrow, lightness, holes in sheets, smell of cheap plywood permeating room, mattress smelled of urine, pillows with no life, shower drain in shared bathroom stuffed with hair and old soap so it wouldn'the drain, low,low ceilings, old and dreary fiber board that was loosing it's grip on the ceiling, greasy feeling comforter cover sheets, airless, and, finally, my wife was...

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1Thank Tom f
Management response:

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback, but we could ascertain no infestation of bedbugs with ourselves at the hotel.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
About the property
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Breakfast Available

Additional Information about Hotel Bernerhof & Residence

Address: Dorfstrasse, Wengen 3823, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Price Range: RM364 - RM698 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Bernerhof & Residence 2*
Number of rooms: 50
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Also Known As:
Bernerhof Hotel Wengen
Hotel Style:
#8 Ski-In / Ski-Out Hotel in Wengen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Bernerhof & Residence staff and other travellers.
4 questions
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Kolkata (Calcutta), India
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from Hotel Bernerhof & Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for mountain view rooms”
Meiers33, 21 Feb 2017 | Read review
“This hotel is a pet friendly hotel and although the rooms did not smell all of the communal areas did”
Melanie299, 28 Jan 2017 | Read review
“Try To Get A First Floor Room Because There Is No Lift”
simonGrimsby, 25 Sep 2016 | Read review
“Do not accept room 402”
flattireonmytruck, 12 Sep 2016 | Read review
“Take a discount voucher 10% for hotel and pizzeria”
ankitj260, 2 Sep 2016 | Read review
5 of 5
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US$103* /night
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Prices are for 1 room, 2 adults
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