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Kempinski Grand Hotel des Bains St. Moritz

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Kempinski Grand Hotel des Bains St. Moritz
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687 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Ottawa, Canada
Reviewed 5 days ago NEW

Went to St. Moritz for the first time to go skiing. Stayed at the Kempinski Grand Hotel. It was a very nice hotel, the luxury of a ski rental shop inside the hotel, easy access to lifts, good variety of restaurants inside the hotel and good proximity to the town. The only downside which I found was that the service...

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Helpful?
Thank Sanmoh1988
Management response:

First of all, we would like to thank you for your possitive feedback about your recent stay in our Kempinski Grand Hotel des Bains. Please be assured that we noticed your feedback and comments. We will talk to all of our colleagues and we feel very grateful for your honest opinion and highly appreciate your feedback. With pleasure we have...

Como, Italy
Reviewed 6 days ago NEW

Unfortunately I spent only a few nights at the Kempinski Grand Hotel des Bains... but that was a dream that came true! Spotless room, attentive service, amazing breakfast and wonderful SPA. What else to say? All the staff was so helpful and friendly. Always smiling and at your disposal. I wish I will have the opportunity to get back soon!

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Helpful?
Thank Elia B
Management response:

Dear Elia B, best regards from St. Moritz! Thank you very much for your outstanding feedback. We will forward your positive review to all of our colleagues. Should travel plans lead you back to St. Moritz, we would be more than happy to welcome you back as a guest of our hotel. With best regards, Your Team of the Kempinski...

Venice, Italy
Reviewed 1 week ago

Arriving at the hotel, friendly and smiling Doormen are opening the car door - greeting with the words "Welcome to the Kempinski Grand Hotel des Bains". The Lobby is quite impressive and historical, but temporary modern. The reception staff is very polite, charming and friendly, especially Sophie (Reception) and Cornelius (Concierge). The room with view to the park and balcony...

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Helpful?
Thank Carmelino22
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. Please rest assured that we shared your nice feedback with Sophie and Cornelius. We are happy to read that we did meet your expectations...

Beirut, Lebanon
Reviewed 2 weeks ago via mobile

We spent a whole week at the kempinski. A posh relaxing and place to be if your Budget is abundant. The funniest and most helpful person was Cornelius at the concierge desk. He made our trip so easy. Nothing is impossible for Cornelius. The new year eve was not so great but ok for those who ski and get tired...

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Helpful?
1Thank roudiarab
Management response:

Dear Roudiarab, best regards from the Kempinski Grand Hotel des Bains, St. Moritz. First of all we would like to thank you very much for your positive feedback about your last stay. We feel very grateful for your honest opinion and highly appreciate your feedback about our Concierge Team. The opion of our guest is always most important to improve...

Reviewed 3 weeks ago via mobile

We stayed 4 nights in this house and had a great time. The breakfast is just awsome and the Spa included many different types of saunas apart of a nice pool and a well furnished gym. Staff was very orofessional and very friendly. The club sandwich was not up to our expectation and it came as a surprise to have...

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Helpful?
Thank daniel b
Management response:

Dear Mr. Daniel B., best regards from the Kempinski Grand Hotel des Bains, St. Moritz. Thank you very much for your positive comment about your stay in our Hotel! We hope that we can welcome you back very soon. We wish you and your family a nice day and a happy new Year 2017! Your entire Team of the Kempinski...

Zurich, Switzerland
Reviewed 3 weeks ago

We were very satisfied with our stay. Very nice Junior Suite with elegant furniture and good layout. The staff are very friendly and professional. The Location at one end of St. Moritz lake is ideal for Walking and skiing in the winter. The Restaurants were OK, but not at the same Level as the Hotel.

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Helpful?
Thank Thomas R
Management response:

Dear Mr. Thomas R., thank you very much for your positive feedback about your stay in our hotel. We are very happy that you had a good time in St. Moritz and please be assured that we will forward your comment to all of our colleagues. We wish you a happy new Year! With best regards, The entire Team of...

Switzerland
Reviewed 4 weeks ago

you feel as guest welcomed - already at the Arrival by car and it Ends when you are sitting again in the car to say good bye. I travel a lot, mostly in luxury Hotels, and this is definately one of the best ones. The Service is really outstanding - from the Concierge Service, the breakfast, the Restaurants, bar, spa...

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Helpful?
Thank heblinsky
Management response:

Dear Guest, First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. We are looking forward to welcome you back at the Kempinski Grand Hotel des Bains St. Moritz in the near future. Wishing...

Reviewed 5 December 2016

Once upon a time,there was a boy who wanted to take his girl for her Birthday somewhere special.To a magical and mysterious place.A place where she could get away from her daily routine and dive into the warm,pleasant dreamy castle surrounded by cold snowflakes and warm welcoming hearts of the people that greeted us upon our arrival.The doors opened and...

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Helpful?
Thank Dragana A
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Guest, thank you very much for your wonderful and very impressive words and of course the amazing story telling. We will share your story and your words with our entire team and hopefully soon we will have the chance to welcome you once again with us. Your "Kempinskians" Team

Knoxville, Tennessee
Reviewed 18 October 2016

Our team appreciated the professional service, the luxurious rooms and the warm hospitality received during a quick business trip to review the property for a future conference. A Kempinski driver picked us up at the train station and did a great job making a good first impression. The hotel is elegant. The historic lobby, bar and restarurants are well preserved...

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Helpful?
Thank Bent4161
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Guest, thank you very much for your positive comments We are glad to hear that you enjoyed your stay with us in St Moritz. We look forward to hopefully welcome you back soon. Best regards, Your Kempinski Grand Hotel des Bains St Moritz

Reviewed 17 October 2016

We stayed here two nights. Room was nice and the staff was friendly. I would avoid the Restaurant Enoteca as pricey for the level of food served and drinks were unnecessarily small both for wine and beer. Biggest problem occurred with the car we rented from Hertz via the hotel. I would not recommend this or do so with caution....

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Helpful?
Thank Jeremy H
Kempinski H, Direttore generale at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Jeremy H, Thank you for taking the time to write a positive review about your recent stay at the Kempinski Grand Hotel des Bains on Tripadvisor.com. As we strive to exceed every guest’s expectations, we take all guest feedback very seriously and therefore your opinion and and valuable feedback is highly appreciated. Please be assured that we have noticed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Food & drink at the hotel
Restaurant Enoteca
Restaurant Enoteca
Cuisines: Italian
Les Saisons
Les Saisons
Cuisines: International, Grill
Restaurant Ca d'Oro
Restaurant Ca d'Oro
Cuisines: Delicatessen, Mediterranean, Italian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Kempinski St. Moritz combines great hotel tradition with modern service. That is why demanding guests feel at home away from home. At the four restaurants the classical art of cooking with local products is interpreted in a modern way. The Kempinski the SPA offers wellness, pool, fitness and a personal trainer. Taste the Kempinski comfort in a relaxed atmosphere in one of 184 luxurious rooms & suites. ... more   less 

Additional Information about Kempinski Grand Hotel des Bains St. Moritz

Address: Via Mezdi 27, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: RM1,393 - RM7,250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Grand Hotel des Bains St. Moritz 5*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#2 Ski-In / Ski-Out Hotel in St. Moritz
#3 Spa Hotel in St. Moritz
#3 Luxury Hotel in St. Moritz
#3 Romantic Hotel in St. Moritz
#4 Business Hotel in St. Moritz
#4 Family Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Grand Hotel des Bains St. Moritz staff and other travellers.
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Questions? Get answers from Kempinski Grand Hotel des Bains St. Moritz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view to the front of the hotel, some rooms have balcony”
 of 5 bubbles Carmelino22, 8 Jan 2017 | Read review
“Rooms on a very top floor are smaller”
 of 5 bubbles Simonalex, 7 Oct 2016 | Read review
“Think carefully about your dining choices”
 of 5 bubbles lesh314, 6 Oct 2016 | Read review
“See if any rooms have airconditioning instead of just heating.”
 of 5 bubbles sandrac563, 24 Sep 2016 | Read review
“Go with grand deluxe rooms, Take trip to Corvatsch and Piz Nair”
 of 5 bubbles l0vr0b, 20 Sep 2016 | Read review
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