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CERVO Zermatt

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CERVO Zermatt
CERVO Zermatt
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610 Reviews from our TripAdvisor Community

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Showing 325: English reviews
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Reviewed 1 week ago

To the lovely Cervo Team A few weeks ago we spent an incredible evening in your restaurant. First we started of with a perfectly stirred Moscow mule to get us set in the mood. Even though we were being seated in the first seating - the atmosphere was terrific and we felt well being taken care of. We didn't have...

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Helpful?
Thank Laura R
Mexico City, Mexico
Reviewed 1 week ago

Beautiful Hotel in a lovely place with great view. Location was good, it is in front of an elevator that takes you to the ski slopes and also to the center. Staff was very helpful and nice, my only complain was that internet sometimes failed, but I would definitely recommend it.

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Helpful?
Thank Elisa_I123
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Elisa_I123 Many thanks for your kind feedback, we are glad you enjoyed your time here with us. I would like to apologize for the inconvenience which you mentioned, we usually have a good working router in almost every corner. We hope that were ale to fill your time with a pleasant distraction, such as good food, drinks and kind...

Reviewed 1 week ago via mobile

My wife and I stayed for a one week ski holiday in Feb 2017. The Cervo is a great hotel and well worth the cost: the room was very comfortable and quiet (room 306), food in the restaurants is great, and service is impeccable. Special mention to Atlanta at Cervo Puro restaurant and the young Swiss gentleman at the front...

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Helpful?
Thank Scanditraveler
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Scanditraveler Many thanks for sharing your thoughts and experience with us and what wonderful news that we will have the pleasure of welcoming you back in the future. Sending best regards from Zermatt, the CERVO crew and the sunny terrace awaits you. Laura Vanessa Hofmann

Muscat, Masqat, Oman
Reviewed 2 weeks ago via mobile

What a place. We loved the location of the hotel. The service. The rooms and of course the famous apres ski. If you are a skier this hotel is ideal as it's a couple of meters away from the main tunnel that takes you to many ski slopes. If you are not a skier u will still love the fact...

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1Thank Rana D
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Rana D Many thanks for your review and kind words. We are exited to read that you are planning on coming back, so we can have the chance to make also the next stay an unforgetable. Sending best regards from sunny Zermatt, Laura Vanssa Hofmann

Princeton, New Jersey
Reviewed 3 weeks ago

From the moment we checked in to the moment we checked out, our experience at Cervo was top notch. The service was remarkably good, and our room was simply excellent. Each chalet (which includes 5-6 rooms) has a beautiful spa with wet/dry sauna, a hot tub, and an amazing shower, which we utilized daily following our time skiing on the...

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2Thank rryandalton
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear rryandalton Many thanks for your wonderful review and your comments about your stay. It is our outmost pleasure and all that matters in this industry, to make our guest comfortable and to enjoy this precious time called vacation to the fullest. We hope to have the pleasure of welcoming you soon again. Sending best regards from sunny Zermatt, Laura...

Zurich, Switzerland
Reviewed 3 weeks ago via mobile

Absolutely fantastic visit. Cervo is a charming hotel with very professional and friendly staff. Not cheap but worth the price. A quick ride by taxi from train station, fantastic view of Matterhorn, very nice rooms, lively apres ski, convenient to slopes, nice breakfast included, and shares property with Ferdinand a top notch restaurant option. It's all about the fondue and...

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1Thank Jan P
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Jan P Many thanks for taking the time to tell us about your experience. We are exited to hear that you enjoyed your stay and the time spent with us here at the CERVO. We have passed along your regards to Ramona and Sebastian, ( *Hi* from their side by the way ) and hope to have the pleasure...

Reviewed 3 weeks ago via mobile

Service is great and staff fantastic. Rooms are extremely well equipped ( from great chocolate, popcorn) and spotless. Terrace is great wonderful view Restaurant can get really busy and could offer more options

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Thank Fundi wa ndege K
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear ndege K I would like to thank you for your kind review and that you took the time to share your thoughts. The CERVO Puro offers two different menus for lunch and dinner, which might have caused the impression you described. Also the bar offers a slightly smaller menu, in order to keep the standards and quality at high...

Toronto, Canada
Reviewed 3 weeks ago

Positioned in a stunning setting as natural as the materials found throughout, CERVO is a stylish design hotel in an Alpine wonderland. A magical collection of six chalets, housing 36 rooms and suites, which sprouted from an original family retreat into an award winning resort. The creative visionaries have executed a seamless integration of a modern ski lodge into the...

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1Thank Shawn S
Jerusalem, Israel
Reviewed 13 January 2017 via mobile

Cervo is excellently located at the top of the Sunnegga train station and at the end of a ski slope which makes the accessibility to the ski area very easy. The room was specious with contemporary design, lovely view on the Matterhorn and a beautiful spa. The open bar and live music apres-ski was a real fun. The staff is...

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Thank Mady M
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Mady M Many thanks for your feedback and review which we highly appreciate. It would be a great pleasure to welcome you soon again in Zermatt for some more sunny days, perfect slopes and a fun Apres Ski at the end of a successful ski day. Kind regards from Zermatt, Laura Vanessa Hofmann

Bern, Switzerland
Reviewed 5 January 2017 via mobile

It was an allover perfect stay! We loved the room under the roof with an amazing view of the Matterhorn, the spa area was clean, nice and quite...we loved it! Would highly recommend it for any special occasion! The only thing which wasn't perfect was the fact that we celebrated my husbands birthday and no one of the staff gave...

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1Thank monster77
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear monster77 Thank you very much for your review and the feedback. We are pleased to hear that you enjoyed the stay. Our sincerest apologies for not having passed our wishes to your husband, we usually do not miss the chance to sing and celebrate. Such a special day should be celebrated, you are completely right. If we would have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
CERVO Puro
CERVO Puro
Cuisines: Italian, Contemporary, French, Swiss, Central European
Ferdinand by Cervo
Ferdinand by Cervo
Cuisines: Swiss, European, Central European, Barbecue
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
LIKE HOME: CERVO When you enter the CERVO, there’s not a revolving door in sight. No, to enter the CERVO you take the small almost private entrance – appropriate to a homely chic chalet, which has been family-owned for generations. Once inside there’s a simple table. A telephone. And a warm welcoming smile. In fact you feel much more than welcome. You feel at home. ... more   less 

Additional Information about CERVO Zermatt

Address: Riedweg 156, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: RM1,490 - RM4,956 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — CERVO Zermatt 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Cervo Zermatt Hotel Zermatt
Hotel Style:
#4 Romantic Hotel in Zermatt
#5 Luxury Hotel in Zermatt
#8 Family Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from CERVO Zermatt staff and other travellers.
3 questions
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Questions? Get answers from CERVO Zermatt staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Roof Deluxe Room offers unreal views of the Matterhorn”
  • Roof Deluxe Room
  • Balcony views from the Roof Deluxe Room
 of 5 bubbles 283shawns, 28 Jan 2017 | Read review
“our basement-floor room suffered from waterfall noise :-/”
 of 5 bubbles 596tf, 24 Sep 2016 | Read review
“Get a view room, it's worth it.”
 of 5 bubbles 771abdulmajeeda, 30 Jul 2016 | Read review
“the junior suite was amazing”
 of 5 bubbles Markusha82, 22 Jan 2016 | Read review
“As far as I understand ALL rooms have a view of the Matterhorn so it doesn't really matter which one you pick.”
 of 5 bubbles 860annabellm, 13 Oct 2015 | Read review
5 of 5