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Apparthotel Casa Vanessa

#32 of 109 Hotels in Zermatt
Certificate of Excellence
14/06/2017 15/06/2017
1 room 2 adults 0 children
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Apparthotel Casa Vanessa
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119 Reviews from our TripAdvisor Community

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Showing 49: English reviews
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A TripAdvisor Member
Level Contributor
9 reviews
2 helpful votes
Reviewed 22 April 2017 via mobile

I loved this apartment/hotel. The staff was so sweet and wonderfully accommodating. Quick to respond to emails and questions before the trip. Located directly across from the ski lifts and just a short walk from everything in town. I felt like I was in another world visiting this city and I can't wait to go back!

Thank A TripAdvisor Member
Reviewed 2 April 2017

We had a two bedroom apartament with living room and a kitchen corner. This was our 3rd time in the same place, the owners and other staff members are very friendly and helpful, the rooms are always tidy and decorated in a simple and cosy style. Breakfast is good, extra points for the tasty berries always in the buffet. The...

1Thank elli78
Reviewed 17 January 2017 via mobile

We love this place and Casa Vanessa, and the staff is very friendly and nice to us. One minus are the price level, but thats a general problem in Zermatt. It has only been worse since the rising of the Swiz franc 😕

Thank Tom S
NorbertJ712, Leiter Front Office at Apparthotel Casa Vanessa, responded to this review

Hi thank you very much for your visit and the review. We would be very glad to might welcome you again in our house in the near future. Best regards from sunny Zermatt

Fort Lauderdale, Florida
Reviewed 17 January 2017

This was the second Christmas/New Year's we (family of 3) have spent at Casa Vanessa, plus 2 weeks last summer for just my wife and me. The apartments are spotlessly clean, well maintained and well equipped. The kitchen is small but sufficient for vacation and had a good selection of utensils. We cooked in most nights. The location is a...

1Thank DavidPyle
NorbertJ712, Leiter Front Office at Apparthotel Casa Vanessa, responded to this review

Dear Family Pyle Thank you very much for those words. It was nice to accommodate you in our house over Chrismas and NYE and we are very glad welcome you again next winter time. Have a great rest of the winter season. Take care! Best regards from Zermatt - Family Julen & Priska

Reviewed 7 January 2017 via mobile

The apartment 20 was perfect for a family of 4 although they had to put in an extra cot. Comfortable beds that were heaven at night after skiing! Good breakfast to start the day and ordered eggs for the kids. Cleaning each day which was great as well. Loved being close to the Klein Matterhorn lift although the walk to...

1Thank mateo1
NorbertJ712, Leiter Front Office at Apparthotel Casa Vanessa, responded to this review

Hi Thank you very much for your visit and the review. We do have a microwave that the guests can borrow during their stay - just for another time:)! Would be great to welcome you in our house again in the near future! Best regards from Zermatt

Hope Island, Australia
Reviewed 28 December 2016

Perfect location handy to everything, excellent views, cozy comfortable, had everything we needed. Would definitely stay there again, only thing I didn't realise was the walk from train to apartment was long, I didn't realise the little taxis would fit all our luggage in, so I would let you know they did fit it all in on way back to...

Thank 416Helen
NorbertJ712, Leiter Front Office at Apparthotel Casa Vanessa, responded to this review

Hello! Thank you very much for your visit and the review. That is right, with skies and lot of luggage it would be more comfortable to take a taxi when you arrive;)! It would be great to welcome you again in our house in the near future! Take care! Best regards from Zermatt

Pontresina, Switzerland
Reviewed 20 November 2016

We had a very pleasant stay in a comfortable apartment with a mountain view. The staff was really friendly and they even sent us our forgotten clothes per post to our house! We will definitely be back!

Thank fely_1
Amsterdam, The Netherlands
Reviewed 23 September 2016

You reach the place through an elevator from Oberdorfstrasse or you can walk in a little path and end up directly in the centre on the village. Very convenient position to get to the village as well as the walk to Mont Cervin or the cab car. Casa Vanessa I really like much, the studio has a great view, is...

Thank eggs a
NorbertJ712, Inhaber at Apparthotel Casa Vanessa, responded to this review

Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best regards Norbert Julen

Basel, Switzerland
Reviewed 14 July 2016

We stayed in an apartment with 2 bedrooms. The view was good, access was easy through a lift. The apartments were clean, spacious and reasonably equipped. Takes 10-20 mins to reach the apartment from the main street in the city. The hosts were responsive and had a 'matter of fact' approach. Overall, a good experience

Thank Dinesh9702
Mumbai (Bombay), India
Reviewed 12 July 2016

To Mr. Norbert Julen, (CASA VANESSA – APPARTHOTEL ZERMATT) This is to inform you that we were very happy with the facilities provided during our stay in Zermatt. The services provided by you in Casa Vanessa were of sterling quality comfort. Everyone from the front desk clerks to the housekeeping staff were friendly and accommodating. We enjoyed the ambiance of...

1Thank GHK1323
NorbertJ712, Manager at Apparthotel Casa Vanessa, responded to this review

Thank you for your review and for choosing our hotel. We are very pleased to hear that our staff made your stay pleasant. We are looking forward to having you again as a guest in our hotel. Best regards Norbert Julen

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14/06/2017 15/06/2017
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  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
The Apparthotel Casa Vanessa enjoys a quiet hillside location, a 4-minute walk from the centre of Zermatt and the Matterhorn railways. All apartments have a balcony and free Wi-Fi. The fully equipped kitchens include an oven and a dishwasher. Daily cleaning of the apartments is included in the winter season. During our summer season we offer this service on demand. An internet corner is at your disposal, you can buy drinks on site, and there is also a laundry with ironing facilities. In the wintertime guests can benefit from free access to the wellness area. It is open from 16:00 to 20:00 and includes a sauna and a steam bath. You can easily reach the Apparthotel Casa Vanessa via an elevator through a tunnel. The bus to the stations of the shuttle train, the Matterhorn-Gornergrat and the Sunnegga trains stops at the lower end of the tunnel. Bus transfers are included in the ski passes. ... more   less 

Additional Information about Apparthotel Casa Vanessa

Address: Oberdorfstrasse 130, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: RM483 - RM1,318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Apparthotel Casa Vanessa 3.5*
Number of rooms: 20
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Hotel Style:
#21 Ski-In / Ski-Out Hotel in Zermatt
#25 Spa Hotel in Zermatt
#34 Family Hotel in Zermatt
#52 Romantic Hotel in Zermatt
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Questions & Answers

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Singapore, Singapore

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had apartment with wooden ceiling and fire place, perfect! For 5 people.”
416Helen, 28 Dec 2016 | Read review
“We liked being on the 4th floor with a view of the Matterhorn.”
RockyTop, 9 Jul 2016 | Read review
“Make reservations early for high season.”
DavidPyle, 19 Jan 2016 | Read review
“Book a room in the newer section of the hotel if you can”
hamishxh, 17 Jan 2016 | Read review
“We were not on a high floor because one was not available, but we still had a great view.”
RockyTop, 15 Aug 2015 | Read review
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