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BEST WESTERN Hotel Butterfly

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#23 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly
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592 Reviews from our TripAdvisor Community

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Showing 432: English reviews
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Kuala Lumpur
Reviewed 1 week ago NEWvia mobile

We stayed for 2 nights with kids. Hotel staff is very friendly, even with very late arrival. Easy arrival from the rail station(2') We had 2 rooms at first floor. Both very quiet. Kids'room(101) was somehow oldish and deserves some painting. Ours (102) was newly refurbished and really nice, with very modern bathroom. Breakfast buffet is excellent Ski room with...

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Thank MY_visitor
Reviewed 1 week ago NEWvia mobile

Hotel location is good and we had a balcony room... Rooms are quite big and neat... View from the balcony is good watching the snow fall... Food is very nice. Buffet breakfast is very good too.. it was a good stay

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Thank itzmelux
Geneva, Switzerland
Reviewed 1 week ago via mobile

Unless you are deaf... The phonic isolation is so bad, you hear everything from the hall and the other rooms. I agree with the other comments about the noise... It is terrible! Won't be my last holiday in Zermatt, but definitely the last one is this hotel... A good point is the restaurant. The breakfast is nice and the food...

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Thank Jennifer H
Sydney, Australia
Reviewed 1 week ago via mobile

We had a fantastic stay at this hotel on Zermatt. The location is great and is about a 5min walk with bags fron the train station. The buffet breakfast is fantastic and we found the eggs, cakes, banana milkshake and juices were tasty. The staff were welcoming and felt welcomed. In the afternoon cakes and tea/coffe was available which was...

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Thank Karthik M
Ottawa, Ontario, Canada
Reviewed 2 weeks ago

Nice hotel. Great location; close to train station and center of village. Good buffet breakfast. Bed was OK but split mattress and pillows were very lightly stuffed (down?). Our room was facing the back of the building and the view was not spectacular but it seemed as though the view would be very nice from the front of the building.

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Thank Matt G
Reviewed 2 weeks ago via mobile

I highly recommend this hotel for great accommodations, accessibly price, and superb service. I came on a spontaneous trip to Zermatt with my sister, and we were in need of a hotel late at night. We looked online and found positive reviews for best Western Butterfly, so we decided to go check it out among the several hotels we browsed....

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Thank Wesley R
Singapore
Reviewed 3 weeks ago

The room size is pretty spacious, we are staying on level one with outdoor balcony. Was a nice experience to sit outside and enjoying the cold breeze and watching the snow. Nice mountain view from the balcony. Hotel is within walking distance from train station but dragging luggage on snow is still quite tough. Convenient location as there are shops...

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Thank Tung S
devon
Reviewed 4 weeks ago via mobile

We have just spent two weeks staying at the Hotel Butterfly so feel well qualified to write a review. The ambience, comfort, central location, and superb food of the hotel really augmented our skiing holiday. The hotel transport both met us at, and took us back, to the station. The ski room has heated boot dryers, adequate seating, and each...

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3Thank janiedevon
Adelaide, Australia
Reviewed 21 January 2017 via mobile

The BW Butterfly must be the best value for money for a quality hotel in any ski resort. We took a half board option .It's positionis excellent just of the Main Street and only a short 50m or so walk from the rail station , the Gonnergrat train station and the free village bus terminal linking the main ski lifts.The...

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1Thank Ctale
Reviewed 9 January 2017 via mobile

We have just stayed at the butterfly for a week and, as always, it was truly wonderful. From the moment we stepped through into the lobby we were greeted by Frank the manager of the hotel who we have known for quite a few years now. Our room was spacious and traditional in style, but with a modern bathroom with...

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Thank Will D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Best Western Hotel Butterfly has a quiet location in the center of car-free Zermatt, a 2-minute walk from the Gornergratbahn train station and the ski bus stop.All rooms at the Butterfly hotel have satellite TV including CNN, coffee and tea-making facilities and are provide with free Wi-Fi.In the evening, you can enjoy a delicious 5-course dinner in the restaurant.The spa area features a Finnish sauna, an infrared cabin, a steam bath and a tanning bed. During the summer, the spa area is available upon request. Massages are also available upon request. ... more   less 

Additional Information about BEST WESTERN Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: RM816 - RM1,402 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Butterfly 3*
Number of rooms: 61
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Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western
Hotel Style:
#10 Best Value Hotel in Zermatt
#31 Family Hotel in Zermatt
#35 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Butterfly staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the front of the building”
 of 5 bubbles MattG386, 14 Feb 2017 | Read review
“Accessible with lift plus balcony”
 of 5 bubbles 426tungs, 1 Feb 2017 | Read review
“Get a room facing the matterhorn it was awesome.”
 of 5 bubbles S6983SAhugog, 4 Jan 2017 | Read review
“Choose a room on a higher floor for a good view”
 of 5 bubbles ShobhaDalvi, 6 Nov 2016 | Read review
“all rooms have a balcony and mountain ranges are alround”
 of 5 bubbles john-grandad, 21 Sep 2016 | Read review
5 of 5