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BEST WESTERN Hotel Butterfly

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#23 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly
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608 Reviews from our TripAdvisor Community

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Showing 442: English reviews
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Bengaluru, India
Reviewed 1 week ago NEW

The hotel was quite nice. It did feel a bit dated but is very clean and comfortable. Breakfast was decent. Not a huge spread but good enough. The front desk girl was very kind and helpful.Walking distance from the train station but they do offer complimentary pick up and drop off in case you have a bit of luggage.

Thank NOMAD070
Perth, Australia
Reviewed 2 weeks ago

The hotel is 5 mins walk from the train. It offers a reasonable standard of room with adequate facilities. After the rooms of London and Paris the rooms are almost large by comparison. Our room was about 24 sq.m which is more than adequate for 2 people. The buffet breakfast was filling with lots of choices.

Thank Peter P
Reviewed 4 weeks ago via mobile

a very nice hotel with a nice atmosphere and very friendly staff, close to the railway station. the breakfast buffet was good, variety of cheese unfortunately very small, not even a local cheese specialty. tha bar keeper was friendly and humorous, yet the bar musician should definitely be switched, this guy just bored us. the wellness area is nice, although...

Thank Roger D
Grampi, Manager at BEST WESTERN Hotel Butterfly, responded to this review

Hello Roger, Thx for the review. But you rated the wrong BEST WESTERN Hotel in Zermatt. You rated the BEST WESTERN Hotel Butterfly but you stayed at the BEST WESTERN Alpenresort. We have two BEST WESTERN Hotels in Zermatt. We dont have a musician and on friday we serve our famous fish buffet. Anyway... maybe you can switch your review...

Reviewed 4 weeks ago

Great location right near the train station, one street behind the main street in Zermatt. Really easy to find and walking distance to everything. The staff were really friendly and the breakfast was exactly what you need before a day out. The rooms are a bit dated but nothing wrong with that! We would definitely stay here again if we...

1Thank csmith2507
Reviewed 20 March 2017

Very reasonably priced hotel with comfortable, spacious rooms, an excellent breakfast buffet, exceptional staff and great location. We have stayed here 3 times over the past few years and every stay has been a pleasure. I would highly recommend the Butterfly if you are looking for a reasonable, comfortable and fuss-free stay in Zermatt.

Thank Pinki15
Reviewed 17 March 2017

Really nice modestly sized hotel a short distance from the village train station. Friendly staff, and an atmosphere with authentic Swiss charm. Great ski-in ski-out hotel & prices aren't too bad if you book early, (compared to other hotels.)

Thank Daniel S
Reviewed 12 March 2017 via mobile

We recently stayed at the Hotel Butterfly and were impressed by the service and location. Located a two minute walk from the train station and just off the main strip, its quiet enough for a good night's sleep but close enough to the action. The staff are friendly and helpful, especially the staff during breakfast service and the lovely Italian...

Thank GummiBear23
Dartmouth, United Kingdom
Reviewed 6 March 2017

5star hotel with 3star rating.good value for money in an expensive country. Choose half board for fantastic buffet breakfast and five course evening meal.lots of free extras- bottled water,tea/coffee making in bedroom,biscuits,and the best one afternoon tea/coffe/chocolate and cakes.Swiss chalet hotel with big comfortable rooms,free wi-fi and all TV channels. Central position,but quiet,in shopping area and very near stations. Good...

1Thank glover2016
Melbourne, Australia
Reviewed 5 March 2017

We were here for only one night, we came to Zermatt just to catch the Glacier Express (which runs between Zermatt and St. Moritz) the next morning. However, because we came early in the afternoon, we were able to go on the Gornergrat. The hotel front desk told us about it, and they also told us about the huge discount...

Thank Alex280546
Toronto, Canada
Reviewed 3 March 2017

We enjoyed our two night stay at the Hotel Butterfly. They picked us up from the train station with a mini golf cart, unless it is emergency vehicles, only golf cart are allow to run in this car-free town of Zermatt. It is only 10 min walk, but since the area is so concentrated, it is difficult to locate the...

Thank AC416-2015

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  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Best Western Hotel Butterfly has a quiet location in the center of car-free Zermatt, a 2-minute walk from the Gornergratbahn train station and the ski bus stop.All rooms at the Butterfly hotel have satellite TV including CNN, coffee and tea-making facilities and are provide with free Wi-Fi.In the evening, you can enjoy a delicious 5-course dinner in the restaurant.The spa area features a Finnish sauna, an infrared cabin, a steam bath and a tanning bed. During the summer, the spa area is available upon request. Massages are also available upon request. ... more   less 

Additional Information about BEST WESTERN Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: RM693 - RM1,194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Butterfly 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western
Hotel Style:
#31 Family Hotel in Zermatt
#35 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Butterfly staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“(Try to book a room with a good view of the village)”
U6577CYdaniels, 17 Mar 2017 | Read review
“The higher the floor the better, because the view improves with the height!”
  • Excuse the mess! Another view of the room
  • View from room
  • Balcony
  • The room was very tastefully furnished!
  • Yet another view of the room, the door leads to the balcony
  • Huge cupboards, we could store a lot, if we wanted to.
  • One more view of the room, pardon the mess!!
Alex280546, 4 Mar 2017 | Read review
“higher floor with good view”
AC416-2015, 3 Mar 2017 | Read review
“Ask for a room at the front of the building”
MattG386, 14 Feb 2017 | Read review
“Accessible with lift plus balcony”
426tungs, 1 Feb 2017 | Read review
5 of 5