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BEST WESTERN Hotel Butterfly

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#23 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly
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601 Reviews from our TripAdvisor Community

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Showing 439: English reviews
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Reviewed today NEW

Great location right near the train station, one street behind the main street in Zermatt. Really easy to find and walking distance to everything. The staff were really friendly and the breakfast was exactly what you need before a day out. The rooms are a bit dated but nothing wrong with that! We would definitely stay here again if we...

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Thank csmith2507
Switzerland
Reviewed 1 week ago

Very reasonably priced hotel with comfortable, spacious rooms, an excellent breakfast buffet, exceptional staff and great location. We have stayed here 3 times over the past few years and every stay has been a pleasure. I would highly recommend the Butterfly if you are looking for a reasonable, comfortable and fuss-free stay in Zermatt.

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Thank Pinki15
Reviewed 1 week ago

Really nice modestly sized hotel a short distance from the village train station. Friendly staff, and an atmosphere with authentic Swiss charm. Great ski-in ski-out hotel & prices aren't too bad if you book early, (compared to other hotels.)

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Thank Daniel S
Reviewed 2 weeks ago via mobile

We recently stayed at the Hotel Butterfly and were impressed by the service and location. Located a two minute walk from the train station and just off the main strip, its quiet enough for a good night's sleep but close enough to the action. The staff are friendly and helpful, especially the staff during breakfast service and the lovely Italian...

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Thank GummiBear23
Dartmouth, United Kingdom
Reviewed 3 weeks ago

5star hotel with 3star rating.good value for money in an expensive country. Choose half board for fantastic buffet breakfast and five course evening meal.lots of free extras- bottled water,tea/coffee making in bedroom,biscuits,and the best one afternoon tea/coffe/chocolate and cakes.Swiss chalet hotel with big comfortable rooms,free wi-fi and all TV channels. Central position,but quiet,in shopping area and very near stations. Good...

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1Thank glover2016
Melbourne, Australia
Reviewed 3 weeks ago

We were here for only one night, we came to Zermatt just to catch the Glacier Express (which runs between Zermatt and St. Moritz) the next morning. However, because we came early in the afternoon, we were able to go on the Gornergrat. The hotel front desk told us about it, and they also told us about the huge discount...

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Thank Alex280546
Toronto, Canada
Reviewed 3 weeks ago

We enjoyed our two night stay at the Hotel Butterfly. They picked us up from the train station with a mini golf cart, unless it is emergency vehicles, only golf cart are allow to run in this car-free town of Zermatt. It is only 10 min walk, but since the area is so concentrated, it is difficult to locate the...

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Thank AC416-2015
Kuala Lumpur
Reviewed 5 weeks ago via mobile

We stayed for 2 nights with kids. Hotel staff is very friendly, even with very late arrival. Easy arrival from the rail station(2') We had 2 rooms at first floor. Both very quiet. Kids'room(101) was somehow oldish and deserves some painting. Ours (102) was newly refurbished and really nice, with very modern bathroom. Breakfast buffet is excellent Ski room with...

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Thank MY_visitor
Reviewed 5 weeks ago via mobile

Hotel location is good and we had a balcony room... Rooms are quite big and neat... View from the balcony is good watching the snow fall... Food is very nice. Buffet breakfast is very good too.. it was a good stay

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Thank itzmelux
Geneva, Switzerland
Reviewed 19 February 2017 via mobile

Unless you are deaf... The phonic isolation is so bad, you hear everything from the hall and the other rooms. I agree with the other comments about the noise... It is terrible! Won't be my last holiday in Zermatt, but definitely the last one is this hotel... A good point is the restaurant. The breakfast is nice and the food...

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Thank Jennifer H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Best Western Hotel Butterfly has a quiet location in the center of car-free Zermatt, a 2-minute walk from the Gornergratbahn train station and the ski bus stop.All rooms at the Butterfly hotel have satellite TV including CNN, coffee and tea-making facilities and are provide with free Wi-Fi.In the evening, you can enjoy a delicious 5-course dinner in the restaurant.The spa area features a Finnish sauna, an infrared cabin, a steam bath and a tanning bed. During the summer, the spa area is available upon request. Massages are also available upon request. ... more   less 

Additional Information about BEST WESTERN Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: RM698 - RM1,329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Butterfly 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western
Hotel Style:
#31 Family Hotel in Zermatt
#35 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Butterfly staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“(Try to book a room with a good view of the village)”
 of 5 bubbles U6577CYdaniels, 17 Mar 2017 | Read review
“The higher the floor the better, because the view improves with the height!”
  • Excuse the mess! Another view of the room
  • View from room
  • Balcony
  • The room was very tastefully furnished!
  • Yet another view of the room, the door leads to the balcony
  • Huge cupboards, we could store a lot, if we wanted to.
  • One more view of the room, pardon the mess!!
 of 5 bubbles Alex280546, 4 Mar 2017 | Read review
“higher floor with good view”
 of 5 bubbles AC416-2015, 3 Mar 2017 | Read review
“Ask for a room at the front of the building”
 of 5 bubbles MattG386, 14 Feb 2017 | Read review
“Accessible with lift plus balcony”
 of 5 bubbles 426tungs, 1 Feb 2017 | Read review
5 of 5