We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Schweizerhof & Residence

Show Prices
#52 of 109 Hotels in Zermatt
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Hotel Schweizerhof & Residence
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

237 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 121: English reviews
Reviewed 4 days ago NEWvia mobile

The hotel is walking distance from the train station and was easy to find. Especially in middle of bitter cold snow weather! The reception was way better than average and the receptionist took us to our room personally and took us through the features- something that you do not experience at all other hotels. Other stunning features: Afternoon tea Great...

 Report
Helpful?
Thank Bosa1967
SeilerHotelsZermatt, Receptionist - Christine at Hotel Schweizerhof & Residence, responded to this review

Dear Bosa1967 We are happy that you enjoyed your stay with us. You are right, our Hotel is situated in the heart of Zermatt, which includes, that it is just a short walking distance away from the train station and Gornergratbahn. It is important to us to make our guests feel home as soon as they arrive - and there's...

Rio de Janeiro, RJ
Reviewed 1 week ago

Pros: - Location very close to everything including the train station. - Big rooms. - Great shower. - Bed is very comfortable. - Good Wi-Fi. - Excellent quality linens and towels. - Friendly staff. - Allowed us an early check-in. - Excellent breakfast. Cons: - Water temperature at the pool was not the one announced. It was not cold but...

 Report
Helpful?
Thank leonardomrc
SeilerHotelsZermatt, Christine - Receptionist at Hotel Schweizerhof & Residence, responded to this review

Dear leonardomrc Thank you for taking the time and posting a review about your stay at our hotel Schweizerhof in Zermatt. We are glad, that overall you were happy with our facilites and Service provided. We always try to make our guests' wishes come true - just like an early check in, if possible. We are sorry that you felt...

Memphis
Reviewed 25 September 2016 via mobile

Spent 2 nights here. It was the end of our Glacier Express journey from St. Moritz and our next stop is Interlaken. Hotel was very nice but, like so many hotels in Switzerland, it did not have A/C or even a fan. And it was hot, upper 80's, in the afternoon. You could open the windows and patio door at...

 Report
Helpful?
1Thank travelindan
Ottawa
Reviewed 12 September 2016

We stayed for two nights and enjoyed every moment. When we arrived we were greeted to lovely piano playing. It set the mood for our stay. We had a very large patio that was shared with two other rooms, overlooking the mountains. The room was confortable and we could relax on the patio. The breakfast was great. We felt pampered....

 Report
Helpful?
Thank Retirees10
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Dear Retirees10, Thank you for your time invested to value our Hotel. We are happy to hear that you were satisfied with our Hotel and our Service. It is always a pleasure for us when our Clients leave Zermatt with such good memories. We are already looking Forward to welcome you again and wish you in the meantime all the...

Reviewed 5 September 2016

Beautiful rustic guest room a short walk from the train station. A sitting / living room and separate bedroom each with a balcony over the main street. A fantastic breakfast well above most other Swiss hotel provisions (I've been to many). A beautiful little town in the base of the Alps with tons of shops and restaurants. A short distance...

 Report
Helpful?
Thank Joseph A
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Daer Joseph, Thank you for your stay with us in Zermatt and for such an amazing value of our Hotel. It is a pleasure and an honor for the whole team to see that you were satisfied with your stay in Zermatt and in our Hotel. We are already looking forward to welcome you back and wish you in the...

Thorpe
Reviewed 12 August 2016

Very comfortable, I needed extra pillows and I asked at reception on check in and they arrived at the room at the same time as we did. The heads of the beds can also be raised. The breakfast was excellent, I know my husband prefers a fried egg but we understand why they are not put on buffets. My only...

 Report
Helpful?
Thank Compton1938
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Dear Campton1938, Thank you for your time invested to value your stay with us in Zermatt. We very happy that you were satisfied with our service. Thank you for the compliments for our breakfast buffet, which is really comprehensive, on request we prepare as well fried eggs or omelettes. Please do not hesitate to let us know during your next...

Dottikon, Switzerland
Reviewed 31 July 2016

We loved our stay at the hotel Schweizerhof in Zermatt. The rooms are super-cosy and the breakfast is delicious. The staff is friendly and ready to help you with the luggage or advices. We had a double room on the 4th floor with a nice view. The hotel is located directly at the station. (3 min walk) The Spa is...

 Report
Helpful?
Thank Nathalie S
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Dear Nathalie, Thank you for your good value of our Hotel. We are pleased to hear that your were satisfied with your stay at our Hotel. We are already looking Forward to welcome you back and wish you in the meantime all the best. Kind regard from the Matterhorn Village Team Hotel Schweizerhof

Henderson, Nevada
Reviewed 8 July 2016 via mobile

This hotel had really small rooms. It doesn't have a tub. There is a small shower instead. It is perfect for a single skier/snowboarder. It is central to everything and close to the Zermatt/Tasch train station. Unfortunately this hotel didn't have any of the charm of a Swiss Chalet. I stayed at this hotel as part of a tour group....

 Report
Helpful?
Thank skibum71
SeilerHotelsZermatt, Accountant at Hotel Schweizerhof & Residence, responded to this review

Dear skibum71 Thank you for your Feedback. We are very sorry that you were not satisfied with the room categorie you have booked. All our single rooms are equiped with a shower. We have different room categories in our hotel which are equiped with bath tubs. We hope to satisfy you the next time when you are back in Zermatt....

Mississauga, Canada
Reviewed 21 June 2016

The hotel is close to the train station and on the Main Street. However, the hotel is dated. Pillows are so soft even two put together still give you a bad sleep. Breakfast quality is poor. In general, breakfast in Switzerland hotel is of high quality, but not this one. Service is below avg, esp the shift in the evening....

 Report
Helpful?
Thank Ed_Mississauga
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Dear Mr. Ed Mississauga, Thank you very much for your time to comment on our hotel. We are always interested in improving our services and therefore appreciate your honest feedback. Concerning our pillows: we offer our guests to change the pillows in hard, medium or soft ones. For this matter our reception is available 24hours. We apologize for the inconvenience...

Bali Crete Rethymnon
Reviewed 3 May 2016

there is nothing negative about it, it had been the loveliest hotel experience I ever had in Switzerland, friendly staff, great service, nice view, clean and well maintained property, also the spa and its service had been great too!

 Report
Helpful?
Thank PrometheusF
SeilerHotelsZermatt, Assistant Front Office Manager at Hotel Schweizerhof & Residence, responded to this review

Dear Kostas Promethe, Thank you for your time invested to value your stay with us and to share your experience with the internet community. We are looking forward to welcome you back soon and wish you all the best. Sunny greetings from Zermatt Team Hotel Schweizerhof

180 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (101)
Viewed
Room/Suite (16)
Viewed
View from Room (14)
Viewed
Hotel & Grounds (22)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (3)
Viewed
Dining (1)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (79)
Viewed
Room/Suite (26)
Viewed
Hotel & Grounds (24)
Viewed
Pool/Beach Area (5)
Viewed
Dining (4)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Zermatt hotels
0.1 km away
Hotel Simi Zermatt
Hotel Simi Zermatt
#64 of 109 in Zermatt
201 reviews
0.3 km away
Ambassador Hotel Zermatt
Ambassador Hotel Zermatt
#50 of 109 in Zermatt
252 reviews
0.1 km away
Resort Hotel Alex
Resort Hotel Alex
#17 of 109 in Zermatt
448 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
BEST WESTERN PLUS Alpen Resort Hotel
0.1 km away
Hotel Testa Grigia
Hotel Testa Grigia
#23 of 109 in Zermatt
276 reviews
0.3 km away
Sunstar Style Hotel Zermatt
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The sportive and easy-going hotel at the heart of Zermatt The Hotel Schweizerhof is located in a traffic-free zone on the Bahnhofstrasse at the heart of beautiful Zermatt. In fact, the railway and Gornergratbahn stations are just a few steps away. Guests from all over the world appreciate our buoyantly refined, rustic, easy-going and sportive atmosphere together with our qualified, warm-hearted and friendly team of staff! The establishment comprises over 108 large and cosy rooms and suites, some of which with a balcony and stunning view of the Matterhorn. Our bar with open fireplace is centrally located and offers your favourite cocktail in a cosy atmosphere. In our Dining Room we serve every day a rich breakfast buffet and, in the evening, international table d'hôte menus / à la carte. In our Schwyzer Stübli, an intimate restaurant in the style of a Swiss village inn, we serve deliciously prepared authentic Swiss specialities. Live music is provided every evening by Swiss folk music groups (only during the winter season). In the framework of the Dine Around our concierge team recommend our preferred restaurants and leave you spoilt for choice. And naturally weary bones particularly appreciate sweet relief discovered in our pool and wellness area "Sempervivum." Two conference rooms have space for as many as 90 adults for more serious business. ... more   less 

Additional Information about Hotel Schweizerhof & Residence

Address: Bahnhofstrasse 5, Zermatt 3920, Switzerland (Formerly Schweizerhof Zermatt Hotel)
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: RM942 - RM2,623 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Schweizerhof & Residence 4.5*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com and TripOnline SA so you can book your Hotel Schweizerhof & Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Schweizerhof Hotel Zermatt
Hotel Style:
#33 Luxury Hotel in Zermatt
#36 Spa Hotel in Zermatt
#59 Romantic Hotel in Zermatt
#59 Family Hotel in Zermatt
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hotel Schweizerhof & Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try Matterhorn view”
 of 5 bubbles leonardomrc, 4 Jan 2017 | Read review
“Double room with balcony”
 of 5 bubbles 932nathalies, 31 Jul 2016 | Read review
“We were in room 204 facing the sport arena. It was very quiet at night.”
 of 5 bubbles 234angeliques, 10 Apr 2016 | Read review
“You either get a Matterhorn view or the view on the ice skating rink!”
  • Single room (223)
  • Bathroom single room
  • View towards ice skating rink (backside)
 of 5 bubbles Daniel1200, 17 Jan 2016 | Read review
“Go for mountain view”
 of 5 bubbles 324anthonyp, 2 Sep 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay