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Hotel Alpenhof

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#14 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Alpenhof
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405 Reviews from our TripAdvisor Community

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Showing 226: English reviews
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Nusa Dua, Indonesia
Reviewed 2 weeks ago

My wife and I had a great stay. we got picked up and drop off at the train station with the electric car. we had half board and used the dine around, 1 x dinner the Alpenhof and 1 x Fondue dinner in the Restaurant Julen. Both dinner were well executed The interior design gave us a very comfy and...

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Helpful?
Thank theasiantourist
Familie-Julen, Manager at Hotel Alpenhof, responded to this review

Dear guest, The whole team of the HOTEL ALPENHOF is very grateful for your overwhelming feedback in reference to your recent stay at our hotel. Your recognition is our best reward and our greatest source of motivation to continue dedicating ourselves to giving our guests an extraordinary stay. We are very glad to hear that you enjoyed the dine-around options...

Abingdon, United Kingdom
Reviewed 13 March 2017

We had a wonderful 10 day stay at this hotel. Staff were all very pleasant and nothing was too much trouble. Our room was large, loads of storage space and very comfortable. There is a nice sized pool and spa facilities are very good the sauna was huge. We were half board and every night had a 5 course dinner....

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Thank Polly6766
Familie-Julen, Manager at Hotel Alpenhof, responded to this review

Estimated guest, We are very grateful for your valuable feedback. Thank you very much for sharing your impressions with us. We are very happy to hear that you enjoyed your comfortable room and the spa facilities. Furthermore, it is very nice to hear that we met your expectations with our culinary offer and breakfast. We are sorry for the inconvenience...

Sydney, Australia
Reviewed 11 March 2017

We were fortunate to have spent a week at this wonderful Spa Hotel. Every day after skiing we would spend time in the pool and outdoor spa pool to relax the tired muscles. Some days we laid back with hot jets of water relaxing us as snow feel on our heads, a surreal experience. Our half board package allowed us...

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1Thank navilluso55
Familie-Julen, Manager at Hotel Alpenhof, responded to this review

Estimated guest, We are very grateful for your valuable feedback regarding your recent stay at the Hotel Alpenhof. Thank you very much for taking the time to rate our hotel. It is a great pleasure to hear that you spent some memorable days in Zermatt and at our hotel. We are happy to hear that you enjoyed some relaxable moments...

Athens
Reviewed 15 February 2017

Great spa, great atmosphere and a very nice cigar room to get a drink in the evening. It is a hotel that combines in a perfect way the rustic style with a modern twist. The personnel was also very polite and helpful.

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Thank IreneCharagionis
Familie-Julen, Manager at Hotel Alpenhof, responded to this review

Dear guest, We thank you very much that you took the time to evaluate your recent stay at the Hotel Alpenhof! Your recognition is our source of motivation. We will happily share your great feedback with the whole Alpenhof-Team. It is a pleasure to read that you enjoyed our hotel facilities and that you liked the ambiance of our hotel!...

Reviewed 2 February 2017 via mobile

We (couple)have visited this Hotel es external guests just to enjoy the Spa and Massage.Well it is definitelly worth it.The Spa is pretty large,clean and offers even an outdoor Jaccuzi;o)We have spent in the spa about 2hrs and we wish we would have taken more time;o)Additionally to the spa facilities you also get to go to the swimming pool and...

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Thank Teris6
Familie-Julen, Manager at Hotel Alpenhof, responded to this review

Dear sir or madam, It is a great pleasure to read your valuable feedback concerning your recent visit at the spa of the Hotel Alpenhof. We are happy to hear that your spa experience was the money worth! We will not miss to share your fabulous comment with our entire team. We stay at your entire disposal should you need...

Whistler, British Columbia, Canada
Reviewed 2 February 2017

The Hotel Alpenhof is an excellent hotel only a few metres from the funicular lift and a short walk to the centre of town. My room, while modest in size was exceptionally well appointed and very comfortable. The food was well prepared and plentiful, always with good variety. But I would say it was the staff that makes this such...

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Thank Paul M
Familie-Julen, Manager at Hotel Alpenhof, responded to this review

Dear Paul, It such a pleasure to read your valuable feedback about your recent stay at the HOTEL ALPENHOF. We are very grateful to hear that you enjoyed our cuisine and the convenient location of our hotel. We will happily share your outstanding comments about our staff with our entire team. We thank you very much for your positive words,...

Reviewed 21 January 2017 via mobile

I have just returned from an amazing week at the Alpenhof. It was my first visit to Zermatt (although the rest of my party are regulars at the Alpenhof!) and I was not disappointed. The newly decorated rooms were beautiful and had everything we needed, although me and my boyfriend did find the light switches confusing! The food was delicious:...

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Thank Sophia K
Familie-Julen, Manager at Hotel Alpenhof, responded to this review

Dear Sophia K Thank you very much for staying at the HOTEL ALPENHOF and for taking the time to give us your positive feedback. Your recognition is our best reward and our greatest source of motivation to continue dedicating ourselves to giving our guests an extraordinary stay. It gives us much pleasure to hear that you enjoyed our hotel services...

Mooresville, North Carolina
Reviewed 18 January 2017

This was a fantastic hotel and one we'd very much look forward to returning to in the future. Room was gorgeous and the hotel staff was very accommodating. We also liked the central location which made it easy to get to everything in Zermatt.

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Thank scotamann
Limerick, Ireland
Reviewed 12 January 2017

This was our eight visit to Zermatt and and our first time to stay here. We found the Apenhoff hotel to be the most friendly and accommodating. Most pleasant reception staff. Wonderful restaurant staff, informative and fun particularly the Macedonian Olympian (find out for yourselves). Excellent spa. Comfortable bedroom.

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Thank JohnyOB
Leichhardt
Reviewed 12 January 2017

We had the privilege of staying at Hotel Alpenhof. The room and facilities reflect well on a family run business. We enjoyed every aspect of our stay especially the spa which was a great place to wind down after a day of skiing. We would recommend this establishment to anyone wanting to stay in beautiful Zermatt.

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Thank Brendan Q

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Amenities

Highlights
  • Pool
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Alpenhof
Restaurant Alpenhof
Cuisines: European, Central European, Swiss
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Look forward to the naturally lit, Alpenhof SPA area on the first floor. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. A special highlight is the exquisite cheese buffet. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. ... more   less 

Additional Information about Hotel Alpenhof

Address: Matterstrasse 43, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: RM969 - RM2,457 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Alpenhof 4.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Alpenhof Hotel Zermatt
Hotel Style:
#10 Ski-In / Ski-Out Hotel in Zermatt
#12 Spa Hotel in Zermatt
#12 Luxury Hotel in Zermatt
#27 Romantic Hotel in Zermatt
#30 Family Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alpenhof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Matterhorn view room”
navilluso55, 10 Mar 2017 | Read review
“Take enough time to enjoy the Jacuzzi :)”
ranka121, 22 Oct 2016 | Read review
“Ask for a Matterhorn view and a corner balcony.”
tanias769, 18 Sep 2016 | Read review
“Our room, 201 had Matterhorn views and a huge balcony”
erinr876, 15 Sep 2016 | Read review
“Buy a Peak Pass if you want to do stuff. The Gornergrat alone costs CHF90 for a return trip so the savings are substantial.”
  • Matterhorn.
WILLIAM1066, 18 Aug 2016 | Read review
5 of 5