We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Mont Cervin Palace

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hotel Mont Cervin Palace
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

435 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 283: English reviews
Bali, Indonesia
Level Contributor
114 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
Reviewed 15 October 2016

This summer we enjoyed an alpine tour of Switzerland and experienced some truly world class hotels. The Mont Cervin Palace was superb by any standard. The first suite we were shown was a bit small and ordinary. The Front Office Manager very kindly upgraded us to a top floor suite with a terrific view of the Matterhorn. The suite was... More 

Helpful?
Thank Darrell S
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you for taking the time to leave such a wonderful review and for your kind words on our team, which they will be thrilled to receive. It is truly rewarding to receive such comments from discerning guests on our hotel in particular our decor, guestrooms and location. We are delighted you enjoyed your stay and look... More 

Birmingham, Michigan
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 October 2016

Great hotel in the center of the ski village of Zermatt. Our room was actually located in a connected hotel called Petit Cervin, where we had a huge suite with 2 very large rooms and a very large bathroom. We could step outside our room and see the Matterhorn (weather permitting!) The bar and restaurant were very pleasant. There is... More 

Helpful?
Thank swrtzmk
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you so much for your lovely comments and recommendation following your recent experience at the Mont Cervin Palace It was a pleasure to have you stay with us and we are delighted that you enjoyed the view to the Matterhorn from your room as well as our restaurant, pool and spa facilities. Your comments on the... More 

St. Catharines, Canada
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 October 2016

The location of the hotel is very good. It is just a short walk from the train station and it is surrounded by all kinds of shops and restaurants. The room is quite spacious, clean and comfortable. However, although you can see the mountains in the distance, the immediate surroundings are not too pleasing to the eyes. You see the... More 

Helpful?
Thank HoiWong
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Many thanks for sharing your experience and your positive comments on our room as well as our location. The Mont Cervin Palace is indeed well located in the heart of the village of Zermatt in proximity to shops, restaurants and the old village. We are disappointed to read that you were not satisfied with the view from... More 

Myrtle Beach, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2016

My husband and I celebrated my birthday on our last night in Switzerland at the Mont Cervin Palace. We were truly spoiled by the incredible staff and the beautiful property. They picked us up at the train station in a carriage drawn by a matched pair of black horses will bells on! Traveling through the streets of Zermatt to the... More 

Helpful?
Thank Rogers M
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member How wonderful to read this lovely review following your recent experience at the Mont Cervin Palace. Needless to say, we were absolutely delighted to learn that you had such an enjoyable time whilst with us, and that the comfort of our rooms and delicious meals added to the experience for the special occasion you visited us for.... More 

Melbourne, Australia
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 September 2016

Truly fabulous hotel. Lovely room with balcony and view of the Matterhorn. Feel like the queen being driven from the station in the horse drawn carriage. Service exceptional and food lovely. Watch out for the electric taxis - they will rip you off if they can.

Helpful?
Thank sandra c
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member It was so wonderful to hear that you enjoyed a stay at our iconic hotel. At Mont Cervin Palace, we pride ourselves on personal service and it is great to hear that you appreciated this. We look forward to sharing your kind words with all the team and hope to welcome you back again soon. Warm regards... More 

Baton Rouge, Louisiana
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 September 2016

Zermatt was our last stop on our trip in Switzerland and we knew immediately that we should have spent more time there. We were only set to stay one night, but made some changes so we could stay two. Zermatt is a truly magical place. I've never been anywhere like it...so secluded, private, beautiful, epitomizes what you imagine in a... More 

Helpful?
Thank ForeverWanderlust
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member It is always a pleasure to hear such wonderful feedback, thank you for taking the time to review our hotel following your recent stay. We were thrilled to read your comments on the service and facilities. The village of Zermatt is indeed one of the most charming and picturesque villages in the Alps We look forward to... More 

Swansea, United Kingdom
Level Contributor
169 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 23 September 2016

We called in here for tea, coffee and cake and we were very impressed with the standards and service. There was a pianist playing in the lounge and it was very peaceful indeed and very well furnished. The tea I ordered was darjeeling summer gold (organic), and was so good and full of flavour. The cake was walnut and pistachio... More 

Helpful?
Thank Colt S
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member It is such a pleasure to hear that you enjoyed Afternoon Tea in the Mont Cervin Palace. From the food to the tea and service delivered by our team, thank you for taking the time to write such kind words following your visit. We hope we are able to welcome you again soon. Simone & André Seiler... More 

Portland
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 September 2016

The first thing you need to know about Zermatt, is you cannot drive into town. No one told us this, so we meandered in with our little rental car, and saw people shaking their fingers at us. Finally, we get it, and call the hotel, and Boris tells us, in a not so polite manor, that we must have missed... More 

Helpful?
Thank Judy S
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Many thanks for writing this lovely review following your recent stay at the Mont Cervin Palace. We were delighted to read that your experience with us was so positive, and that you were able to enjoy the various facilities of our hotel, from our comfortable guest rooms to our delicious breakfast. We were sorry to read, however,... More 

Casa Grande, Arizona
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 September 2016

We stayed here as part of a tour group for two nights. This was the best hotel we stayed at during our 10 night tour of Switzerland. Our room was large and had a unique bath room setup. In one room was a tub, shower and double sinks and in another room was a toilet and sink. Like everyone has... More 

Helpful?
Thank azcruiser2011
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Many thanks for taking the time to review your recent stay at the Mont Cervin Palace. From the location, through to the room design and service, it is such a pleasure to hear that you enjoyed the visit. We will certainly pass your compliments on to our team. Temperatures are indeed rather cool during the nights in... More 

Liverpool, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 September 2016

We visited this hotel for the fourth time last month as a family with my daughter and her husband and son. All of us think the Hotel is fabulous and the staff are so friendly, it is like meeting up with your friends when we arrive. We were given room upgrades which are so good, plenty of space and a... More 

Helpful?
Thank lucycharmax
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you for taking the time to share such a detailed review of the Mont Cervin Palace We are delighted to learn that your fourth stay with us was a thoroughly enjoyable experience and it gives us great pleasure to read your kind words on our friendly staff. We strive to deliver perfection to each guest and... More 

417 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (231)
Viewed
Room/Suite (26)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (39)
Viewed
Bathroom (4)
Viewed
View from Room (17)
Viewed
Dining (12)
Viewed
Other (131)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (186)
Viewed
Room/Suite (85)
Viewed
Dining (8)
Viewed
Hotel & Grounds (12)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (77)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Zermatt hotels
0.5 km away
Hotel Firefly
Hotel Firefly
#1 of 110 in Zermatt
426 reviews
0.2 km away
The Omnia
The Omnia
#5 of 110 in Zermatt
467 reviews
0.6 km away
CERVO Zermatt
CERVO Zermatt
#4 of 110 in Zermatt
579 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Grand Hotel Zermatterhof
Grand Hotel Zermatterhof
#19 of 110 in Zermatt
420 reviews
0.9 km away
Hotel Matterhorn Focus
Hotel Matterhorn Focus
#6 of 110 in Zermatt
540 reviews
0.4 km away
Chalet Hotel Schoenegg
Chalet Hotel Schoenegg
#9 of 110 in Zermatt
397 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
International Hotel in six-story traditionally Swiss building located in village center. ... more   less 

Additional Information about Hotel Mont Cervin Palace

Address: Bahnhofstrasse 31, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: RM2,037 - RM4,179 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Mont Cervin Palace 5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, DerbySoft Ltd Shanghai HQ, Travelocity, Agoda, Priceline and Odigeo so you can book your Hotel Mont Cervin Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Hotel Style:
#4 Business Hotel in Zermatt
#7 Romantic Hotel in Zermatt
#10 Spa Hotel in Zermatt
#11 Luxury Hotel in Zermatt
#26 Family Hotel in Zermatt
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Mont Cervin Palace staff and other travellers.
4 questions
Ask a question
london
over a year ago

See all questions (4)

Questions? Get answers from Hotel Mont Cervin Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor suites are excellent - large and great Matterhorn views”
 of 5 bubbles 886darrells, 14 Oct 2016 | Read review
“Rooms in Petit Cervin are huge, but it is a LONG walk to the front of the hotel for the desk and restaurant.”
 of 5 bubbles swrtzmk, 12 Oct 2016 | Read review
“Third floor suite overlooking the Matterhorn was excellent.”
 of 5 bubbles rogersm517, 28 Sep 2016 | Read review
“Obviously a balcony room with views of the Matterhorn is a must.”
 of 5 bubbles sandrac563, 24 Sep 2016 | Read review
“I loved waking up to the Matterhorn view!”
  • View from our room to the balcony and the Matterhorn.
  • incredible bathroom also included shower with digital controls
  • bedroom
 of 5 bubbles ForeverWanderlust, 24 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay