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Europe Hotel & Spa

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457 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Richmond, CA
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

We loved this hotel. A truly 4-star hotel, interior decor was so unique and fun! Room was a great size, we had a fantastic view of the Matterhorn morning, noon and the evening! Dinner was great, breakfast was great, not as good as others but good. Staff was exceptional, didn't know about the shuttle pickup at the train station, but... More 

Thank KymCRichmond_CA
Houston, Texas
Level Contributor
96 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago via mobile

We had a very nice stay at the hotel Europe. They picked us up from the train station and made us feel at home. Our first room had a smoke smell so they switched us to a Matterhorn room. Comfy room. Bathroom is always hot because of the heated floor. We used the spa hot tub and sauna. Very refreshing... More 

Thank Greg H
Montreal, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

Extremely clean room and very comfortable bed. We had a nice view of the Matterhorn from our balcony. Shuttle service to the train to and from, the spa was also very enjoyable. I would highly recommend, no complaints

Thank PharmSuki
Hong Kong, China
Level Contributor
10 reviews
Reviewed 5 weeks ago

Europe Hotel and Spa offered excellent service and accommodations. Stayed here for five days in October for early season snowboarding and hiking. Breakfast offered daily and a fire was on each night in the lounge. Stayed in the new addition of the hotel and loved the rooms. Rooms had a huge bathroom and two balconies. Pick-up and drop off service... More 

Thank KellyinHK
San Diego, California
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 28 October 2016

This is THE place to stay in Zermatt if you want a beautiful hotel with rooms that have full-on views of the Matterhorn, outstanding food, personal service, and great warmth. I have been staying here for over 25 years and each time is a complete joy in every way. The Hotel Europe is in a very quiet location yet only... More 

Thank luv2travel19941953
Fairfax, Virginia
2 reviews
Reviewed 22 October 2016 via mobile

The hotel was beautiful, the owner picked us up at the train station, a very short drive to the hotel less than three minutes. Service was outstanding from the young ladies at the desk, the on site bar and restaurant. The owners theme is the black faced sheep which have already been taken to the valley. They have rooms with... More 

Thank rgroad16
Fribourg, Switzerland
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 October 2016

This is an outstanding four start hotel, located in a quiet place in Zermatt. Rooms are spacious and nicely decorated, staff are friendly and helpful, food is well prepared at breakfast time as it is at dinner. The hotel also has a spa. So far this has been the best four start hotel. Highly recommended to anyone that enjoy comfort,... More 

2 Thank RuthPasq
Old Basing, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 October 2016

Picked this hotel off TripAdvisor as it had good reviews and it certainly lived up to expectation. Friendly staff, nice decor ( the owner obviously likes black nosed sheep! ) good food - what's not to like. We had the half board option which included the room and a five course dinner - very good value and, more importantly, the... More 

1 Thank Steve D
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 October 2016 via mobile

Stayed there with friends. Nice bedrooms, friendly staff and very welcoming owner always there to take care of you. Breakfast is very well done. Unfortunately didn't have enough time to enjoy the spa.

1 Thank Swissfreerider
Paris, France
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 October 2016

Although out of season we had a great stay at the Europe Hotel and Spa. The room was clean, modern, comfortable bed and roomy bathroom as well as our own view of the Matterhorn from our private balcony. The staff were very helpful, friendly and very accommodating in all of our requests including booking an in-house massage, complimentary transfer to... More 

Thank KylieKam

275 photos of this hotel

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Room/Suite (24)
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  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Europe Hotel & Spa Restaurant
Europe Hotel & Spa Restaurant
Cuisines: French, Swiss, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service

Additional Information about Europe Hotel & Spa

Address: Riedstrasse 18, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: RM977 - RM2,125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Europe Hotel & Spa 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Europe Hotel Zermatt
Europe Hotel And Spa
Hotel Style:
#5 Luxury Hotel in Zermatt
#8 Romantic Hotel in Zermatt
#12 Family Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Europe Hotel & Spa staff and other travellers.
7 questions
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See all questions (7)

Questions? Get answers from Europe Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a Matterhorn view then stay in the traditional rooms, and higher is better, so ask for 3rd or 4th floor facing the mountain.”
 of 5 bubbles luv2travel19941953, 27 Oct 2016 | Read review
“Book a table for dinner.”
 of 5 bubbles RuthPasq, 12 Oct 2016 | Read review
“Didn't try the spa but it looked fairly new and up to the standard of the rest of the hotel.”
 of 5 bubbles steved153, 11 Oct 2016 | Read review
“mountain view is recommended”
 of 5 bubbles Dr_kchris, 23 Sep 2016 | Read review
“Splurge for the Matterhorn view rooms!!!”
  • View from the deck of room 244
  • Turn down service
  • Evening view from the room.
 of 5 bubbles Liz_Gav, 20 Sep 2016 | Read review
5 of 5
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