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Hotel Albatros

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#56 of 110 Hotels in Zermatt
Certificate of Excellence
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101 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Level Contributor
5 reviews
3 hotel reviews
Reviewed 27 October 2016 via mobile

I have stayed here twice now and loved each time it's so quaint and cosy lovely family run Buisness and great location , always fire burning in the winter months and very quiet. Beautiful rooms and views of the Matterhorn we will be back for sure and hope to see zermatt in the summer. Very helpful staff and very nice... More 

Thank Courtenay Z
Zurich, Switzerland
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 September 2016 via mobile

Hotel is very well mamaged. We were picked up from the train station with the hotel's electric taxi. On the way to the hotel and during check-in everything was very smooth and combined with small-talk. Rooms are new and nicely decorated. Breakfast and wellness area are great. Only the steam room was undergoing some maintenance during low season which was... More 

Thank pamuller
Sharjah, United Arab Emirates
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2016 via mobile

Staff were very friendly and helpful. We had the upgraded room which had a nice view. The room was clean and nice. The location is near the center. Ask for a pick up and drop off to the train station they provide it for free.

Thank salkaabi6930
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 28 March 2016

Although it's classified as a hotel – with front reception desk – there's a guesthouse feel to it. And that's no bad thing – the great staff make you feel very welcome. Indeed, the friendly owner came round to the breakfast tables for a chat one morning to see if everything was ok. A nice touch. Being smokers who love... More 

Thank Rumpleproofskin
Hotel_Albatros_3920, Inhaber at Hotel Albatros, responded to this review

Dear Rumpleproofskin, We would like to thank you for your review. It is our great pleasure to hear that you enjoyed your stay at the Albatros and that you were very satisfied with the room, the location & the coffee. Also we are glad to know that the staff was taking good care of you and that you felt welcome... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 February 2016 via mobile

Fantastic hotel. Very friendly & helpful staff. Wonderful location. Very much enjoyed my stay at hotel. Room was clean, spacious & quiet at night. I would recommend this place to anyone looking to spend a few days in the Zermatt area. You will not be disappointed.

Thank Michael T
Hotel_Albatros_3920, Inhaber at Hotel Albatros, responded to this review

Dear Michael T, We would like to thank you for your wonderful review. It is fantastic to hear that you are very satisfied and that you truly enjoyed your stay with us. It’s also lovely to hear that the team looked after you so well. We always aim to provide a home away from home for all of our guests.... More 

Lausanne, Switzerland
1 review
Reviewed 23 January 2016

A romantic cosy hotel with luxurious rooms, extremely well positioned in Zermatt yet quiet. The Albatros is a very friendly and efficient family run hotel.We feel recharged when we leave and usually rebook from one visit to the next.

Thank Gillian R
Hotel_Albatros_3920, Inhaber at Hotel Albatros, responded to this review

Dear Gillian R Thank you for taking the time to share your feedback with us about your stay. We are honored to hear that you like it so much with us and we are very much looking forward to welcoming you back soon. Warm regards, Annette & Yves Grand Albatros Team More 

Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 January 2016

My wife took me to Zermatt for my 30th birthday and chose a suite at this hotel - we arrived quite late but the staff were extremely helpful in catering to our needs. The hotel is ideally located in a very charming part of Zermatt and has lovely (and big!) rooms (ours had a Jacuzzi in it), nice and clean... More 

Thank Muhammad A
Hotel_Albatros_3920, Inhaber at Hotel Albatros, responded to this review

Dear Muhammad A, Thank you for your positive & generous feedback on tripadvisor. We were delighted to hear that you enjoyed your stay, the great location, the staff and facilities of the hotel. It is always a pleasure having such amazing guests like you. We hope to welcome you again very soon in Zermatt. Best wishes, Anette and Yves Grand,... More 

Oslo, Norway
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 January 2016

Me and my family stayed in this absolutely lovely hotel for a week during New Years celebrations. We enjoyed every bit of it as the family that runs it show how much they care about the guests and definitely go the extra mile. Breakfast was in a lovely room with very nice china and sufficient amount of food. The rooms... More 

Thank Aliya O
Hotel_Albatros_3920, Inhaber at Hotel Albatros, responded to this review

Dear Mrs. Aliya O Thank you very much for your review on Tripadvisor and for taking the time to share your experience with the world. It is very nice to hear that your stay in our hotel was lovely. We take great pride in our service here at the Albatros Hotel and we are thrilled that you found the staff... More 

Mamer, Luxembourg
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 January 2016

Switzerland is expensive for most Europeans but this hotel offers value for money. Nice big comfortable room, clean and with nice view, regular breakfast with quality products. They offer free pick-up from the train station if you arrive at a decent hour (call ahead to ask for details). If you don't have major health issues you can walk to the... More 

Thank JuliaRaduDucu
Hotel_Albatros_3920, Inhaber at Hotel Albatros, responded to this review

Dear JuliaRaduDucu Thank you very much for your lovely review and for taking the time to share your experience. It is fantastic to hear that you were very satisfied and that you truly enjoyed your stay in Zermatt with us. We were very pleased to have had you as our guest. We would love to welcome and spoil you again... More 

Northampton, United Kingdom
Level Contributor
160 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 7 September 2015

What a fantastic hotel. I had an amazing room (considering I was travelling by myself) and couldn't wipe the grin from my face when I was told I could wander around the balcony to see the matterhorn! Fabulous staff who cold advise on walks or things to do with the changeable weather during my stay. Spa facilities lovely (and had... More 

1 Thank Hellonophile20

76 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (26)
Room/Suite (7)
Hotel & Grounds (8)
Bathroom (1)
View from Room (3)
Dining (1)
Other (6)

Management photos: Courtesy of the property manager

All Management Photos (50)
Room/Suite (20)
Bathroom (3)
Hotel & Grounds (15)
Pool/Beach Area (2)
Dining (2)
Other (8)
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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Albatros

Address: Steinmattstrasse 93, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: RM929 - RM1,502 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Albatros 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Albatros Hotel Zermatt
Hotel Style:
#34 Luxury Hotel in Zermatt
#37 Spa Hotel in Zermatt
#43 Romantic Hotel in Zermatt
#49 Family Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Albatros staff and other travellers.
2 questions
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Bristol, United Kingdom
over a year ago

See all questions (2)

Questions? Get answers from Hotel Albatros staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are beautiful and some have a Matterhorn view”
 of 5 bubbles 738gillianr, 23 Jan 2016 | Read review
“Amazing views, suites have jacuzzi”
 of 5 bubbles R6614MDmuhammada, 8 Jan 2016 | Read review
“Check out Matterhorn facing rooms with balcony”
 of 5 bubbles 264petershuttleworth, 3 Aug 2015 | Read review
“ask for a room with a view at the Matterhorn”
 of 5 bubbles njekaterina, 18 Jul 2015 | Read review
“303 & 304 should have a nice view of the Matterhorn”
 of 5 bubbles davidhB8554VV, 14 Mar 2014 | Read review
5 of 5
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