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Auf dem Fels, Zermatt 3920 Switzerland
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US$530
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US$432
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 26/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from THE OMNIA
Updated 26/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 108 hotels in Zermatt
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
THE OMNIA – FROM THE GREAT WIDE WORLD TO THE SMALLEST DETAIL “Here on a rock surrounded by the mountains—witnesses to an era that unfolded with primordial force millions of years ago. Giant stone sculptures, dense pine forests, meadows with alpine flowers and the majestic peaks of eternal ice, ready to captivate all the senses. At 1,600 meters above sea level, a small step closer to the sun, the moon, and the sky with its passing clouds that bring the white of winter and wraps everything as if in cotton and encloses the mountainous world in silence. Here you can forget time, forget where you come from, forget where you are going. Enjoy life with all your senses. And the events of the days and nights, however big or small, are never to be forgotten. This is the place where rooms have no numbers, where the philosophy of Being and Time knows no limits, where all things tell a story of the great wide world, where they were forged and now reinvented the days in harmony with the elements.”
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Skiing
Babysitting
Free shuttle or taxi services
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Airport transportation
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Bathrobes
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, French, German
1335Reviews20Q+A100Room tips
Traveller rating
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Urs S wrote a review Yesterday
Basel, Switzerland29 contributions32 helpful votes
We were here for the 6th time - and somehow the team managed to raise the level again - and that at a standard which we (as frequent travelers) have never experienced anywhere else: Attention to detail and personal preferences are unparalleled, friendliness and true warmth of the team unmatched. Rooms: spotless, freshly steam-disinfected for each guest, hyper clean. Restaurant: the vegetarian concept surprises us meat lovers with creative creations that make the delicious fish and meat options almost unnecessary - at its best ever, true Alpine excellence! Big compliments to manager Christian Eckert: he manages to recruit a team like no one else and to create a spirit that cannot be experienced in any other way. GO THERE! But be aware: any other future hotel stay could be overshadowed by the OMNIA experience!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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urs wrote a review Yesterday
Lecce, Italy1 contribution
+1
We‘ve been in THE OMNIA for our 6th time now - and the level of personalized service, the attention to details and personal preferences, the passion of the whole team has risen again, and this despite the fact that it exceeds all standards known to us for years; and we have traveled a lot. ROOMS are spotless, freshly steam disinfected for each new guest. The RESTAURANT surprised us as meat-lovers with a vegetarian concept and its unusual compositions - outstanding - it has never been at this level. Big compliments to manager christian eckert: he manages to recruit a team like no one else and to create a spirit that cannot be experienced in any other hotel. Our advice: Go there! The problem: any other hotel visit will always be overshadowed by THE OMNIA experiences…
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sue S wrote a review 24 Sep
Anchorage, Alaska128 contributions65 helpful votes
This place was beautiful and we had amazing views of the Matterhorn. Our room was very clean and nice. The staff was very professional and nice. The hotel is in a very convenient location and it was nice to have pick up and drop off service from the hotel.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Stay in room IV
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Geoffrey B wrote a review 21 Sep
Chavannes-de-Bogis, Switzerland8 contributions5 helpful votes
We have recently stayed again at THE OMNIA. For some reason the sun always shines! Although the European hospitality industry is suffering from a serious staff shortage, you wouldn't know this because Christian and the team have managed the situation perfectly. Many congratulations. The restaurant service is excellent and is based on vegetarian creations to which you can add meat or fish if you so wish. Many thanks and appreciation to the whole OMNIA team for such a delightful holiday.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ted Hauser wrote a review 15 Sep
5 contributions1 helpful vote
Wow, we were greeted by Simon of the Omnia Hotel in Zermatt and spent several minutes talking like old friends. This was the moment we knew there’s something very special about the Omnia. They treat you like family members. The views of the Matterhorn are incredible. All 10 members of the staff we interacted with were so helpful. The property is stunning especially the Spa. We will definitely be returning to the Omnia.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded 1 week ago
Dear Ted Hauser What a marvellous review – thank you very much for sharing your thoughts about your stay at THE OMNIA with the TripAdvisor community. And of course: with us, as your enthusiastic words made my whole team and me feel even more grateful to be able to be hosts to such lovely guests as you were. We were delighted to learn how THE OMNIA quickly became a second home for you which is precisely what we always imagine it to be: a warm, welcoming and caring place for guests – or rather: for our THE OMNIA-family members – from around the world. We are already looking forward to welcoming you back. Kindest regards Christian Eckert and the entire OMNIA team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tony wrote a review 12 Sep
London, United Kingdom2 contributions
This is the second time that we have visited The Omnia. And it was just as stunning an experience as the first time we visited! This time we were hotly anticipating the "James Bond" style arrival into the cave below the hotel. Taking the lift up to reception we were immediately welcomed by both Lena from the front office and Christian the Managing Director, and (already on first name terms) ushered onto the terrace for a welcome drink. Three years on from our last visit the hotel is as immaculate as ever. The rooms are perfectly clean and the attention to detail from the housekeeping staff is second to none. Sat up on the rock, the views from the hotel are obviously still breathtaking, both down the valley and up to the Matterhorn. The food was incredible again. Breakfast was consistently beautiful. (Especially the banana bread dipped in the home made chocolate sauce as recommended by Victoria) We also had an evening meal in the restaurant which was exceptional and of Michelin star standard. Once again the staff were incredibly attentive and it didn't take very long before they all knew our name and we knew theirs. Nothing is too much trouble. All staff, without exception, were happy to give help and advice about absolutely anything and it was always delivered with a warm friendly smile. I have to make a special mention to Lena, Philipp, Kurt, Laura, Victoria, Claudia, Lyn, Marcel and Nina. And my sincere apologies to anyone I have forgotten because the entire team made our time at the Omnia an unforgettable experience! I cannot recommend the Omnia highly enough. Words cannot adequately convey the Omnia experience. You really do have to visit yourself to see why it is a 'Once in a lifetime experience' - But one that should be repeated over and over again. This is just the second of many future visits to the Omnia and we are already looking forward to our return. Thank you so much to Christian and the entire Omnia team and we look forward to seeing you all again soon.
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded 1 week ago
Dear Tony As this was, and may I quote you here, "just the second of many future visits to the Omnia", we (quite cheekily so!) are already looking forward to your next review as this absolutely stunning one seems really, really hard to top! Your words hold such enthusiasm, and such happiness that every single member of my team is truly honoured by your high praise. We all can't wait to welcome you and your wife back and are sending kindest regards from your little place of heaven in Zermatt Christian Eckert and the entire OMNIA team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John n Julie wrote a review 9 Sep
5 contributions
From the pick-up from the train (Juan) to our reluctant end of our stay the whole experience was beyond our expectations The registration process (including snacks, wine or beer) and introduction to the amenities on the way to our room was a wonderful experience. The hotel is ultra modern and simplistic. The room spacious, bed very comfy, bathroom a bit small. Breakfast was incredible, but dinner was exceptional and Michelin class. Getting around was easy. Lina at reception was able to suggest and make reservations at Chez Vrony...looking towards the Matterhorn. Guests we met had returned many times and echoed our sentiments about the stay...Would love to come back and hike more of this beautiful countryside.
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: Talk with the staff...extremely helpful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded 1 week ago
Dear John n Julie "Beyond our expectations" – our thoughts exactly when we received your incredibly kind review that brought on a rush of sentiments ranging from happiness to pride, honour, motivation, and of course: love for "our home", THE OMNIA. Thank you very much for your wonderful words that remind us once more how lucky we are as hosts, being able to meet such lovely guests like you that make THE OMNIA come truly alive. And yes, you should definitely return to explore all the marvellous hiking trails that our region has to offer – we are already looking forward to welcoming you back! Kindest regards Christian Eckert and the entire OMNIA team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Monkey168 wrote a review 8 Sep
799 contributions494 helpful votes
What an amazing stay! I booked this hotel after reading the reviews and decided this will be a great place to celebrate hubby's 60th birthday year. And what a great stay. Communications to the hotel were responded in a timely manner, from booking the pick up from train station to confirmation of dinner arrangements. We were duly picked up from the train station and the entrance to the hotel was just absolutely 'out of this world'. We were greeted by the warmest smiles with the promise of welcome drinks at the Terrace. It was also time for lunch so we had to try out the Lobster Roll and Hot dog (both delicious). We were shown to our room, and what a great surprise to be upgraded. Room X has a private floor. The team created a small decoration for hubby's 60th birthday which was absolutely amazing. Thank you. Our room has a balcony and you can see the changing weather around Matterhorn. I was hooked. We had a great dinner and drinks at the hotel that evening, and the Weiner Schnitzel was a 'must'. And do remember the cocktails. Customer service is the key thing here and we will always remember the 'smiles' of all the staff. They were the best asset of the hotel! We have been lucky to have stayed in some amazing hotels but this is certainly one of the most memorable hotels we have ever stayed. Kudos to the whole team and thanks for such a memorable experience.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded 1 week ago
Dear Monkey168 Such a lovely review of your stay (and above all: of your celebration!) at THE OMNIA - thank you very much for your kind feedback and wonderful compliments! My whole team is delighted that you and your husband enjoyed your time with us to the fullest, and it was our great pleasure to add a little surprise here and there to turn a great stay into a memorable one (admittedly, we did it not only to make YOU smile, but also because seeing our guests happy is just the best part of our job and makes US smile as well!). All the best wishes from Zermatt to you and your husband, Christian Eckert and the entire OMNIA team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
docmeg wrote a review 4 Sep
Atlanta, Georgia9 contributions3 helpful votes
+1
We chose the Omnia at the recommendation of several members of a travel group. It was one of the most spectacular hotels we have ever stayed in while traveling in Europe and the U.S. The service was beyond outstanding - we were greeted at the train station by Raul and whisked to the hotel in the hotel’s electric bus. We entered thru the 007 meets Batman secret tunnel. As we entered the hotel, we were greeted by Lena who enthusiastically showed us to our rooms, both with views of the Matterhorn. The rooms are very spacious. The beds were SO COMFORTABLE. The hotel is very quiet and you almost feel like you are the only guests inside. The rooms have a Nespresso machine with an extensive selection of brews. The bathrooms were stocked with wonderful Aesop soaps/lotions. There is a lovely pool and hot tub, which we wished we had used more. The breakfast was delicious (and included in the room fees). The service all around was just beyond amazing- we cannot say enough about how lovely our visit to the Omnia was, and would LOVE to return for a second visit!!!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded 3 weeks ago
Dear MWKwas Such a great review – thank you very much for your kind words and high praise, above all, for my team who is taking such loving care of THE OMNIA! You are right; without them, I merely would sit in an excellent but oddly soulless hotel. And what makes THE OMNIA even more special? Our wonderful guests like you! It was a true pleasure to have you with us, and we would love to welcome you back one day. Kindest regards Christian Eckert and the entire OMNIA team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dannuts99 wrote a review 2 Sep
Lancashire, United Kingdom20 contributions7 helpful votes
When I arrived my partner and I were awed by the James Bond-esque entrance that raises you to the lobby of the hotel, upon which we were greeted personally by the manager before being escorted to a lovely viewing platform to enjoy a welcome drink and snack whilst our room and luggage was dealt with. I was told in an email they would do their utmost to make it a special stay and they delivered in a big way as we were fortunate enough to be upgraded from their most basic room (which I'm sure is still delightful) to a room with a balcony and bath that featured a jaccuzi feature (We have never found so much relaxation from a bath before). Bourbon in the room (although we do not drink it) and chocolate on the bed. The Omnia was full of these additional extra features; many not explicitly advertised/ that all add up to make it make it a truly special experience. We loved the interior of the hotel and the rooms and the view was lovely. Every member of staff we encountered were both lovely and exceptional in their roles. They managed to create a perfect atmosphere where the hotel was beautiful and classy without ever feeling pretentious or leaving you uncomfortable. My partner told me she had never felt as important as the staff made her feel and I think that is an accurate assessment as to how staying at The Omnia feels. She also said it was like staying at a hotel with dogs because of how happy the staff were when they saw you! (This may have been a little tongue in cheek but isn't too far off the mark)! It never felt disingenuous or over the top. All in all it was a phenomenal experience. Zermatt is a beautiful place and The Omnia a Beautiful place to experience it. The fact we were both very sad to leave speaks volumes.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded 3 weeks ago
Dear Dannuts99 Rarely has a guest's feedback not only brought us so much joy, but also made us laugh heartily (after all, what could be more refreshing than comparing our caring attentiveness to a dog's loyalty and love!) – so we thank you twice for your marvellous review! Please return soon for a “revival” of that blissful time. It would be our pleasure to welcome you back. Kindest regards Christian Eckert and the entire OMNIA team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$466 - US$663 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the omnia hotel zermatt, omnia zermatt
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
30
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Frequently Asked Questions about THE OMNIA
Which popular attractions are close to THE OMNIA?
Nearby attractions include Alpine Ski School (0.1 km), Summit Ski & Snowboard School (0.4 km), and Zermatt Ski School European Snowsport (ES) (0.2 km).
What are some of the property amenities at THE OMNIA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at THE OMNIA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to THE OMNIA?
Conveniently located restaurants include Golden India, Petit Royal Café, and L'Atelier Grandsire.
Are there opportunities to exercise at THE OMNIA?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does THE OMNIA have airport transportation?
Yes, THE OMNIA offers airport transportation for guests. We recommend calling ahead to confirm details.
Is THE OMNIA located near the city centre?
Yes, it is 0.5 km away from the centre of Zermatt.
Are any cleaning services offered at THE OMNIA?
Yes, dry cleaning and laundry service are offered to guests.
Does THE OMNIA offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at THE OMNIA?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to THE OMNIA?
Many travellers enjoy visiting Kapelle Blatten "Maria Rosenkranzkönigin" (1.6 km), Beresina-Haus (0.6 km), and Mountain guides’ memorial (0.2 km).